Restaurant menu too limited and too “Cheffy” and overpriced for what we’re very minimal portions

Interior fantastic and pool area excellent , breakfasts were brilliant and staff could not be more helpful , apart from the big fella behind the bar very brusque in his manner and not helpful at all .

Stayed in May 2024

Service at dinner

Dinner was overpriced and not up to the standard I would expect from the hotel, which was very good in everything else.

Stayed in May 2024

Bedroom doors all slamming noisily. Prolonged running water one night, suspected to do with swimming pool

Breakfast, and staff.

Stayed in May 2024

the bed was not properly laid, some facilities were broken in the bath room and cleanliness should be improved

upon our arrival the breakfast was already closed but still the person in charge proposed some drinks and toasts in drawing room

Stayed in May 2024

A little walk from centre but fine for us

Great choice at breakfast. Swimming pool was a great bonus.

Stayed in April 2024

A little far out of centre but ok as long as you don’t mind a walk.

Not too big and reasonably quiet. Some staff friendlier than others. Breakfast good for being included in price.

Stayed in May 2024

Rooms and carpet a little tired. Bath towels need to be larger.

Grand reception, lovely dining room and bar area.

Stayed in May 2024

Nothing

Hotel was everything you would want in a four star hotel. We had two evening meals in the restaurant which were very good, the reception staff were exceptionally helpful and friendly. All in all a lovely place to stay.

Stayed in May 2024

Some dinner options would had been great. On the positive side staff tried their best and got to the table some chips and cheese so I could cover up the red.

Unfortunately dinner was only available by advanced booking. Apart from that the bar was great, there was a band performing some good jazz and the ambiance was warm and great. Very very good time enjoying a drink and listening some live music. I liked the swimming pool and the area, good and restful.

Stayed in May 2024

Woken at 3am with drunken residents

Nice staff good location

Stayed in May 2024

Good, well appointed room. Good breakfast

Stayed in May 2024

The choc biscuits in room not my favourite but that’s a small thing all else were very good

Great smart place - great bed

Stayed in May 2024

The breakfast was ok. Not many vegetarian options. Maybe I should have asked. There was a bit of a damp smell in the room.

The bed was super comfortable! In fact, I need to find out what mattress brand you are using.

Stayed in April 2024

Would have liked more lights & de misting mirror over the bathroom sink.

Very clean beautiful decor, my daughter & I loved the scent of lemongrass? in the reception area. Staff very friendly/helpful nice touch having your suitcase taken to our room. Breakfast was delicious particularly liked scrambled/poached eggs made to order.

Stayed in April 2024

I used the gym, which is very limited and not ventilated or cooled in any way. Far too hot for a decent workout!

All was as you'd expect. Room was quite nice, and very clean. A surprisingly popular hotel for diners in the evening, but the staff coped well and we didn't have any trouble booking a table or wait too long to be served. Food was excellent

Stayed in April 2024

Some reception staff were rude and unhelpful. Don’t order daily papers, Day 1, no paper, went to reception told we should have ask when we attended breakfast, we didn’t we had room service, paper couldn’t be found. Day 2, did go to breakfast found some else had claimed our paper and was reading it at b/fast, luckily he left it on the table. Day 3, outside our bedroom door with door number written on it…..this would have been the way we expected it every day!!! Menu stays exactly the same for length of stay, variety very limited, breakfast time, one coffee machine out of order, working coffee machine couldn’t offer certain drinks, due to required reloading, chef came in with more sausages, just tipped up silver serving dish into existing dish and splashed my shirt with grease. Coaster stayed on floor throughout our stay, we left it to see, it wasn’t left on the floor by us. Some of the hotel is tired and needs updating, furniture chipped in places, needs updating. We had a balcony, but sadly people smoke under the canopy entrance to hotel. All in all I don’t think we will be staying at this hotel in future.

We have been to this hotel several times, we like the walk to town and the park.

Stayed in April 2024

Room was quite small

Clean , well presented Friendly welcoming staff

Stayed in April 2024

Nothing

Inviting entrance and comfortable room Excellent breakfast!!

Stayed in April 2024

You have to pay to park in the hotel car park!!!

Stayed in April 2024

Very poor quality double bed. Uncomfortable, very thin poor mattress.

Excellent breakfast. Nice and clean. Helpful staff, who kindly arranged a move to a twin room when one became available as we were not satisfied with the quality of the double bed.

Stayed in April 2024

My room only had 1 bedside tables, there was no reading lights in the room only the ceiling light. The way the curtains were set up were not as anywhere else I had stayed there was a net curtains with a dummy curtain on the room side. When I arrived in my room after dinner I couldn’t find a curtain that could be close therefore had to get changed with the lights off. Only in the morning I found that the curtain that could be closed was behind the net curtain which had to be opened fully to enable the other curtain to close. Poor setup

Good location and food

Stayed in April 2024

One of the bedside lights wasn't working and despite reporting this, it wasn't repaired during out stay. Please be aware that most restaurants in the town close around 9.00pm. We were caught out on the first night of our visit!

Had a lovely stay at the Savoy Hotel. Much grander than I expected and everywhere so well maintained and clean. Spacious room with a view over the pool area. Delicious breakfast included. And the staff were so nice, with everyone we met being polite, friendly and helpful. I would definitely visit again and would recommend this hotel.

Stayed in April 2024

Internet and TV signal were offline due to works. Was told they would let us know when all was done but they did not. Only reason for rating 9 not 10

Location,breakfast and Size of room

Stayed in April 2024

The bedside lamp wasn't working, an individual reading light would have been appreciated. Unfortunately our room didn't have full curtains, just side panels and a lace middle, which meant light came in throughout the night and flooded the room with light early in the morning

Good location and a very impressive entrance , bar, pool and restaurant. The staff were very friendly and helpful and the breakfast was delicious

Stayed in April 2024