The key boxes could have been higher up. We had get down on the floor to see what we were doing. Not easy at our age. The wire of the hair dryer didn’t quite reach the mirror would need a plug extension. Also there was an ironing board but no iron.

Everything you need in the apartment to make life easy dishwasher and washing machine. It also provide the dishwasher tablets and washing machine capsules. It was clean and had plenty of space. It was central and convenient for the railway station and shops.

Stayed in August 2023

No wifi Door handle was broken

location was good

Stayed in April 2023

the bed was so uncomfortable given me a really bad bed. had leave early

good value for money, nice a clean and good location

Stayed in February 2023

Nothing

It felt homely and warm, there are parking facilities, the kitchenette facilities on point. It was quite and relaxing. Close/walking distance to town centre, bars, restaurants, cinema and Train/Bus/Coach stations.

Stayed in January 2023

On arrival Internet, TV+ and dishwasher were not working. On reporting the host did his best to address the shortcomings.

Comfortable duplex in nice industrial design complex on a quite location next to the city center. Lift + stairs to Duplex. On arrival very clean. Internet, TV+, washer, dishwasher, fitted kitchen with ample appliances. Wifi and on-site parking included.

Stayed in February 2022

Cancelled my booking on the day saying someone had damaged the room after I had travelled 277 miles, leaving me with no option but to book a much more expensive hotel. Have not responded to my requests for a refund. I was shocked to received a message from booking. Com claiming I had damaged the room that I wasn't able to stay in. Upon checking the detail they claim I lost the key and want £450 from me. Complete con company.

Nothing DO NOT STAY HERE

Stayed in April 2024

After the 2 days i booked i booked a 3rd night but was upset by the housekeeper who said they had booked someone else in and gave impression id have to pack and leave. Also the landlord falsely accused me of breakingva chair, then changed his mind ! and saud it was a bed frame and tried to chargecme for it. Abyssmal...maybe someone broke in.

At firstvi thought it was good value for money.

Stayed in April 2024

Don’t book

They cancelled on me the morning of arrival

Stayed in March 2024

There was nothing I like firstly I booked a apartment with a kitchen, then when I get there they tell me the apartment is damaged then put me in a tiny little room no TV nothing. Then to top it off a week later they try and charge me £500 for a damaged chair the room was that small there wasn't even a chair in there apart from that little deck chair try to contact them and they don't answer disgusting services absolute scam

Nothing

Stayed in April 2024

FILTHY, fine layer of grease and dust on everything with a sprinkling of random stickers, stains and the odd fingernail clipping, which was surprising as I’d paid an extra £29 for a 3 hour earlier check in, direct to their bank account. Wardrobe door hanging off, no bedding provided for sofa bed apart from a dirty duvet and a frankly crusty blanket on the bed. AWFUL mattress, every spring felt like concrete porridge, sheets covered in hair and sock fluff. Two threadbare, stained towels. Cig burns on carpet, ripped sofa and a massive crunchy stain on the rug. No cleaning products, toiletries, bathrobe, dining area, iron (provided later), hairdryer, lampshades, lightbulbs in bathroom or bedroom. No mirror or plug in bathroom sink so shaving is impossible. They did drop off a table with 2 chairs on the 6th day, didn’t assemble them, just dumped them on the floor. Shower is stuck on max hot and leaks all over the floor because no seal strip, massive damp patch on ceiling as a result. Boiler broke and in order to “switch it off and on again” as per their instructions we had to pop off the front cabinet (it is designed for that purpose with brackets) and left it off in case we had to access which is why I think they attempted to charge me €500 for breaking a cabinet. Gas certificate is also out of date. We are here because my mum is in ICU and I did consider staying on, which they were happy to do directly for a £3 discount but in the end the cold, filth and positively horrific mattress won and I left. Plus I’ve already had carbon monoxide poisoning once and a dodgy and unserviced or legally checked boiler is not something I’m risking. Apparently it got fixed by the cleaner’s daughter, “not the British gas man”. They also said they do not read reviews which might explain the constantly poor reviews with no changes.

Great location, bright well lit flat. Plenty of other options in Hull, though.

Stayed in March 2024

Couldn’t work heating property was freezing Owner was bad with communication Light didn’t work in the toilet Lift was very slow and felt very claustrophobic

It was very modern and spacious

Stayed in March 2024

The property could use some filler and repainting, it was worn out. The kitchen utensils were not in good condition or clean, we were not able to cook at the property. I received an email claiming damage was sustained during my stay. No damage had occurred and I've been unable to contact the host to resolve this.

The location of the accommodation was perfect for exploring the area. Everything was just a few minutes walk away. Easy check in and reasonably priced accommodation.

Stayed in February 2024

Upstairs tv did not work.

Very cosy, spacious, good view, really good hand soap.

Stayed in February 2024

spacious and beautiful apartment where you feel at home

Stayed in December 2023

Crib surfer cancelled our booking on the day we were travelling to the accommodation and we had to find somewhere else to stay. There was no communication with the company available. We were left hanging. Very disappointed and would not use this company again .

Stayed in September 2023

The fact they can cancel the booking just before we checked in. Even though they also changed our apartment at short notice too

We didn’t get to the property they cancelled just before we were due to checkin

Stayed in August 2023

Was given apartment 5 instead, sofa was awful bed not much better. There was washing in the washing machine. No towels or tea towels. Wasn’t very clean. Shower was boiling hot and broken could not turn temp down. Paid more as booked bigger apartment which should of been 9 that had the facilities I wanted. On second night my apartment had been double booked and the couple were stood outside the door, they ended up having no where 2 stay. All of the key boxes are at apartment 5 door for their other apartment, so very noisy and unsettling. communication with owners was poor and did not seem 2 be bothered by this. They also lied to the couple who had also booked apartment 5 saying the previous people had damaged it, obviously the couple knew this was un true as they spoke with me.

Location

Stayed in August 2023

Can’t fault anything at all.

Very spacious, clean and in a great location. excellent value for money.

Stayed in July 2023

We did not get to stay in the property, we travelled for 3 hours to be told that they could not honour the booking, we still had 1 hour left to travel

Stayed in July 2023

very uncomfortable bed

clean apartment

Stayed in April 2023

Nothing

Very clean and spacious place to stay and great value for money!

Stayed in March 2023

mattress wasn’t very comfortable and unfortunately the radiator in the bedroom wouldn’t turn off so was very warm during the night.

great location, really spacious apartment

Stayed in February 2023

The lock box for check out abit confusing

Everything

Stayed in February 2023

Comfort, everything we needed was there, clean and spacious

Stayed in October 2022