It could be better if staff could not assume that you know everything about the property through reading the small print of the terms and conditions. I wasn’t happy with particularly information regarding parking.

The property is conveniently placed and clean

Stayed in March 2024

the location is not great. to get to the train station or Cambridge center it takes a bus or a taxi. its around an hour of fast walk to the train station. the gym facilities are very small and lacking. its not very accessible by public transport who is slow and tidies.

it was a new and very nice hotel. The rooms ware very good, clean and well designed. very good showers and bed. the breakfast was great its a buffet with great food. The staff is friendly and helpful.

Stayed in March 2024

excellent facilities

Stayed in March 2024

Nothing

Fabulous modern hotel

Stayed in February 2024

Nothing negative

Rooms were very nice and good size

Stayed in March 2024

The check in experience was horrific. The staff was not courteous or welcoming at all. We were not allocated parking at first even after confirmation and the staff just told us to leave the car outside. I had to spent 15 mins to sort it out with the hotel. Plus the room we booked was not given when we moved and I had to remove my things again after spending another 10 mins with the staff. Not an experience you expect at Hyatt.

Stayed in March 2024

Pillows

Relaxed atmosphere

Stayed in March 2024

It was great but heating was not working properly.

Stayed in March 2024

The car parking was a bit confusing

Great location away from the hustle and bustle. Very spacious comfortable room - lovely and quiet. The on-site cafe and restaurant were great too. The free bus passes to town centre were a nice touch

Stayed in March 2024

Modern, new and clean facilities, tastefully furnished. Bed and pillows comfortable, spacious rooms. Check in process was smooth and easy

Stayed in March 2024

Location and the direction to property. The car park availability is limited.

Clean property. Nice reception area

Stayed in February 2024

great value for money, location is out of city, but with parking restrictions in the centre, the location with buses directly outside was ideal.

Stayed in March 2024

Room too hot; no ice machine; stains on carpet; no coffee machine in room

Restaurant on site; lots of storage; big shower; staff; near big supermarket

Stayed in March 2024

Why is the bathroom door transparent .

Very well appointed, friendly staff.

Stayed in March 2024

Not briefed on arrival about how to use the lift, which requires the room card to be waved in front of a reader before it will move. The car parking was complicated as the one car park served both Hyatt Centric and the adjacent aparthotel. The additional cost for parking was a bit irritating, especially as the out of town location means (I imagine) that most people arrive by car, and will expect this cost to be included as part of the overall accommodation package.

Spacious room, good bar and fine food. Everywhere very clean. Lifts worked!

Stayed in March 2024

Clean, cozy and with nice attention to detail. Co-working spaces and a number of restaurants.

Stayed in March 2024

No conditioner, cheap shower, no bath, broken shower door, no vegan milk options. Overpriced breakfast.

Spacious rooms, quiet, well designed, comfy bed, lovely bedding.

Stayed in March 2024

We didn’t know that we needed to reserve a parking space in advance and couldn’t park on site. However we were able to park outside and the staff helped us to understand how it works so wasn’t a big problem.

Very friendly staff, clean and comfortable room. We were given free tickets for the bus into town and the bus stop is right by the hotel. The breakfast is fantastic. More than the usual buffet, in addition to everything you get for a cooked breakfast there were healthy choices of fresh smoothies, fresh yoghurt and fruits and granola, overnight soaked oats with chia seeds!

Stayed in March 2024

USB socket on one side of bed didn't work.

Location is excellent for NW Cambridge side. Water included in fridge. Large walk-in shower

Stayed in March 2024

Felt the reception area was a little tired and for me too casual

Breakfast and evening meal were good bar and restaurant staff excellent, very attentive

Stayed in March 2024

Slightly annoying to have to pay additional £15 for car park

Good car park with plenty of EV charging points. Nice cafe in foyer for light breakfast if you don't want to have a big meal in main restaurant.

Stayed in March 2024

Breakfast not available until 7.00am therefore I left hungry. All other hotels I’ve stayed in serve at 06.30am. I wrongly assumed the Hyatt would support business guests with same service.

Stayed in March 2024

Overpriced for what it is

Beautiful hotel, including a little gym, super comfy bed

Stayed in March 2024

The check in went so smooth, the staff was friendly and the room was clean.

Stayed in February 2024

Parking not available and contrary to booking.com information you need to book in advance.

Clean, warm, large rooms and good shower

Stayed in March 2024