100 Castle Street, Belfast, BT1 1HF, United Kingdom
#38 of 46 hotels in Belfast
Guests' ChoiceBased on 4273 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
7.9
Staff
8.9
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Caitlin
United KingdomA fridge would’ve been nice and we were told on reception that there was 24h pizza but when we went to order there was no pizza bases. The man did offer to make us toasties instead though!
Great location and modern rooms
Stayed in April 2024
Reviewed: 30 April 2024
Leanne
AustraliaPod bathroom a bit small (no where to hang towels).
Room contained comfy beds and spacious (beds not right next to each other). Location was good, handy to shopping, restaurants and easy to get to attractions.
Stayed in March 2024
Reviewed: 26 April 2024
Jennifer
CanadaThe "twin" mattresses were actually single cots barely wider than an average human body, with a thin poly foam layer on top of the cheapest, thinnest mattress I've ever seen in a hotel. Not comfortable. Not what I expected for the price or from the pictures, which made it appear nicer than it was.
It was clean and they had a good breakfast spread. The staff were nice and helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Gary
United KingdomWhen we tried to pay in cash, they wanted over £100 deposit each on top of cost of rooms. Penalised for using legal tender.
Resonably priced and comfortable
Stayed in March 2024
Reviewed: 25 April 2024
Jane
United KingdomThe ventilation fan was particularly noisy. Room 302.
The hotel was very conveniently located for our needs, especially the bus links to other parts of the city. Breakfast was only OK. The breakfast items could have been replenished sooner. Being able to leave our bags at checkout, for free, was a bonus.
Stayed in April 2024
Reviewed: 25 April 2024
Emma
IrelandCentral location, friendly staff, comfortable beds & room
Stayed in April 2024
Reviewed: 24 April 2024
Janet
United KingdomWe would have liked a safe in the room. Believe it said there was a safe online. Maybe drawer space
Room was comfortable and breakfast was good. Close to City centre
Stayed in April 2024
Reviewed: 24 April 2024
Marley
IrelandNo real reception
location was good
Stayed in April 2024
Reviewed: 23 April 2024
Wayne
United KingdomWork been carried out in hotel on same floor prior to 9am Wasn't made aware of this when checking in.
Location and overall experience of the ibis.
Stayed in April 2024
Reviewed: 23 April 2024
Aine
Irelandroom was cosy and had all facilities needed for a night away. close to city centre.
Stayed in April 2024
Reviewed: 20 April 2024
Jim
IrelandDoor into the toilet/shower room was broken and could not be closed, one of the two lifts was not working
Hotel, cleanliness, friendly, breakfast, all excellent
Stayed in April 2024
Reviewed: 19 April 2024
Hannah
United KingdomNeeded more hangers when there are 2 people and staying for a few days.
The beds and pillows were very comfortable.
Stayed in April 2024
Reviewed: 18 April 2024
Kevin
IrelandStaff at reception and bar were very friendly and helpful.
Stayed in March 2024
Reviewed: 17 April 2024
Zak
QatarIt's budget hotel for high price, didn't get slipper/brush
Place was clean & Nice location
Stayed in April 2024
Reviewed: 17 April 2024
Osborn
United StatesThe only real issue I had was why, for the price, there wasn't a smart tv at least? It would be nice to be able to login to personal streaming apps or at bare minimum be able to screen mirror from my phone to the TV. Also, could use a mini fridge or a microwave.
Staff was friendly, amazing and helpful. Room and hotel were very clean.
Stayed in April 2024
Reviewed: 16 April 2024
Tracy
United KingdomAir conditioning didn’t work and leaving window open was noisy.
Good location walkable to city centre. Nice sized room that was clean.
Stayed in April 2024
Reviewed: 14 April 2024
Stefan
AustriaGood location. Prices in Belfast city center generally too high. Good staff, gave me lot of tipps 💪
Stayed in April 2024
Reviewed: 13 April 2024
Amanda
United KingdomInternally a modern looking hotel. Buffet style breakfast fabulous. Pizza was delicious!
Stayed in April 2024
Reviewed: 13 April 2024
Richard
IrelandA more appropriate price would have been €80 The Reception wasn't easy to find The Room and Bathroom weren't, totally, clean. The Toilet didn't work well: becoming blocked, easily
Friendly Staff, Good location, Good Taxi Calling Decive
Stayed in April 2024
Reviewed: 12 April 2024
Davidson
IrelandRoom decor! I found the black bar shelving combined with very dark drapes quite oppressive. Given that there was very little natural light from outside (carpark), the interior would have benefited from some lighter colours and softer surfaces. 5
Central location. Friendly, helpful staff, cleanliness of the room and supremely comfortable bed!
Stayed in March 2024
Reviewed: 11 April 2024
Graeme
United KingdomTowels in room were too small
Location
Stayed in April 2024
Reviewed: 9 April 2024
Mike
United KingdomThe wash room door didn't close properly (Room 814), reported to reception on departure.
Very nice room on 8th floor, very friendly and cheerful staff, excellent breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Drstu
United KingdomThe lack of children friendly options, not much fruit or pastry options which would have been nice!
Lots of cooked food options, which was great for me. Especially liked the sausages and black pudding
Stayed in April 2024
Reviewed: 8 April 2024
Phillip
FranceThe area isn't the best surrounding the hotel. Couple of questionable bars across the road but security was always present at the door. Dispite this the noise levels were bearly noticable and didn't go on too late.
Room was all we needed. Clean hot showers. Location was great to the city centre. 5 Minutes walk.
Stayed in April 2024
Seville, Spain
Vico Equense, Italy
Fès, Morocco
Lenzerheide, Switzerland
Playa Jandia, Spain
Rasun di Sopra, Italy
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content