700 Bath Road Hertz House Cranford, Hounslow, TW5 9SX, United Kingdom
#5 of 11 hotels in Hounslow
Guests' ChoiceBased on 7656 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
7.8
Facilities
7.2
Staff
7.9
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 17 May 2024
Helen
AustraliaThe pizza was really good. The staff were exceptionally helpful & the café was really nice to sit in in the evening, very clean.
Stayed in May 2024
Reviewed: 17 May 2024
Rutendo
QatarIt was basic, as to be expected.
Great breakfast! I'd go back just to have another.
Stayed in April 2024
Reviewed: 17 May 2024
Zenon
United KingdomCould have been a little cleaner generally Decor getting a little tired
Great breakfast and restaurant staff
Stayed in May 2024
Reviewed: 17 May 2024
Menier
United KingdomParking is available for an extra charge; at that price, it should be included in the room price. I left/forgot a charger in the room; I was not called to get it back.
Stayed in April 2024
Reviewed: 16 May 2024
Harry
United KingdomTook 20 minutes to order a drink at the bar because the bar man decided to go missing. 1 of 2 Elevators was broken. So everyone in the hotel was using 1 elevator and it took forever to get to the 5th floor with our luggage.
Good sized, clean rooms. Good room facilities.
Stayed in May 2024
Reviewed: 16 May 2024
Joan
United StatesNothing
Breakfast was good. All else satisfactory
Stayed in May 2024
Reviewed: 14 May 2024
Fatemeh
United KingdomCouldn’t open the window is lock
Clean and comfy
Stayed in May 2024
Reviewed: 14 May 2024
Steven
United KingdomOnly one lift working
Stayed in May 2024
Reviewed: 14 May 2024
Hedley
United KingdomThe room had problems with its cooling system...not enough cold air blowing out of the system...from 26.5 C to 24.OO C in just under 40 hours...elecy stays on when you are not in the room luckily.....window locked so not a lot of fresh air.. .
Standard Ibis...quality at an affordable price...the room was bigger than average..
Stayed in May 2024
Reviewed: 14 May 2024
Ruth
AustraliaMy room smelled of cigarette smoke which was very off-putting. People were smoking near the entrance and the bin outside the front door was overflowing and surrounded by broken glass when I went out in the morning.
Location and shuttle service are great if travelling early from Heathrow.
Stayed in May 2024
Reviewed: 13 May 2024
Muralikrishnan
IrelandOne of the lifts never worked for the entire stay. The working lift was too small, considering the number of units.
Location was convenient for Airport and also commutation was handy.
Stayed in May 2024
Reviewed: 13 May 2024
Shoebel
United KingdomRoom was hot, AC wasn't cooling.
Beds were comfortable and tea coffee station was a nice touch.
Stayed in May 2024
Reviewed: 12 May 2024
Corrie
TanzaniaThe one lift did not work and no attempts were made to fix it
Location was okay
Stayed in May 2024
Reviewed: 12 May 2024
Happy
New ZealandYou get what you pay for 🙂, room is cramped for 3 people
Stayed in April 2024
Reviewed: 12 May 2024
Nazim
United Kingdomit is not very good for people who have disabilities. There is only one lift shared between six floors of guests.
The staff were really hard-working and very friendly. The place was kept clean.
Stayed in May 2024
Reviewed: 12 May 2024
Anita
United KingdomFood expensive and some not available
Clean and comfortable bed
Stayed in May 2024
Reviewed: 11 May 2024
Eldridge
SingaporeOnly a lift was working.. serving more than 6 floors..
Can't expect more than a place to crash since arriving late from the airport. Decent place, would recommend!
Stayed in May 2024
Reviewed: 10 May 2024
Ehi
CanadaOnly 1 lift was working and seen as they are tiny we had to wait a while to get down after check out
It was very clean and staff was polite and friendly.
Stayed in May 2024
Reviewed: 10 May 2024
Steven
United KingdomCurtains didn’t fit well
Good location
Stayed in April 2024
Reviewed: 10 May 2024
Tamang
United KingdomAll ok
All good
Stayed in April 2024
Reviewed: 10 May 2024
Rick
United KingdomFixing to lift which was out of order would have sped up transition processes.
Everything was fine but the lift being out of order was absolutely hazardous.
Stayed in May 2024
Reviewed: 9 May 2024
Veronica
United KingdomUncomfortable pillows
Good restaurant and good
Stayed in May 2024
Reviewed: 9 May 2024
Bk-sk
United KingdomOne of the lift was not working for 3 days which caused queues at reception and ground floor.
Stayed in May 2024
Reviewed: 9 May 2024
Lucy
United KingdomNothing
All was good.
Stayed in May 2024
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