Room is too small, and there was no adequate facility for luggage etc.,

This was the second time we used ibis. It gave us value for money, privacy, friendly atmosphere with a helpful staff. Hot water facility was given during whole day. It is centrally located with easy accessibility to all modes of transport and pedestrianized marketing facilities in which all shopping and banking facilities available. The room and the entire premises was kept very cleaned condition and daily change of linen much appreciated

Stayed in April 2024

No complaints as we only stayed here overnight for a few hours in between connecting flights

The room was clean and compact, suitable for an overnight stay close to the airport. For what we paid, it was pretty decent.

Stayed in April 2024

The room smelt like the drains were blocked all night

Staff were great. Good location

Stayed in April 2024

We got what we wanted from this 1 night stay close enough for us to get to and from Twickenham Stadium for an evening function. Room was clean, if a little tight in the shower area. Continental breakfast was functionary.

Stayed in April 2024

No kettle in the room.

Friendly staff. Great location for Twickenham ie not too far to walk.

Stayed in April 2024

The parking was an issue, the car park said it was full so there was no entry into the car park so we were driving around to find 24hr parking close by which we couldn’t find so we went into the car park, the gates didn’t work so had to go out of the entry way. Then managed to find a space in the car park eventually but just was not needed to be driving around for about an hour trying to find somewhere to park due to poor signposting.

Close enough to Twickenham stadium which was the purpose of our visit and close enough of a commute into London so was the best of both worlds for us.

Stayed in April 2024

When we arrived at the property we were sent to level 3 where our room was and upon arrival it smelt of weed. I’m asthmatic and that was very problematic for me. We asked for the room to be changed which they staff helped and sorted out for us. However the room they placed us in, the sink kept overflowing when washing your hands and the water overflowed onto the floor. We had to use towels to clean the water and the towels also had blood on them, this is not acceptable at all for a customer who is staying at the hotel. See attached photos.

Had parking and friendly staff

Stayed in April 2024

Nothing, everything was fine in my honest opinion!

The location of this particular Ibis is the main reason for booking my one night stay. It's very close to Hounslow Central tube station, roughly 5-6 minutes walking distance. The facilities are fair and I cannot fault them for the price I paid via booking.com. I'd certainly recommend to family & friends if they are staying with that area of London. A major plus is having a Tesco express next door!!!

Stayed in April 2024

The rooms do not have a wardrobe. There are no kettle and teabags in the room.

The rooms are clean. The location is good because the high street as well as Hounslow Central Station are on walking distance. Many restaurants and shops are nearby.

Stayed in April 2024

The breakfast was quite basic for the price (toast, some pastry, cheese, ham, Nutella, some cereal, no warm buffet though) but it was nice to sit down and eat and have a coffee before the travel.

Great location if you need a place to stay before a flight from Heathrow. Very close to the Tube station and from there it's ~15min to the terminal. The hotel is basic but well maintained, clean and equipped just enough. The shower was good, there's a small TV in the room, the bed is comfy. I could borrow a hairdryer from the reception. The breakfast at £8.50 might seem quite pricy but it was tasty. The staff were all very helpful and nice. Also well located right in the centre of Hounslow, with a Tesco downstairs and right outside the main street with all the restaurants and shops

Stayed in April 2024

Small rooms very basic

Good value easy access to Heathrow airport

Stayed in April 2024

Lack of parking and the room was quite hot

Easy access to Ttwickenham stadium

Stayed in March 2024

No tea-making facilities in room.

Daughter liked the bunk bed. Very convenient location, nice that there was parking on site.

Stayed in April 2024

To noise in the night traffic sounds

Breakfast was not included.

Stayed in April 2024

Due to a close proximity to the Heathrow airport the room can get quite loud even during night because the windows are not soundproofing at all. For us it was no problem at all but it´s not suitable for light sleepers.

The staff was very friendly and very helpful. The overall cleanliness was very good and we were very satisfied. The price/quality ratio is reasonable.

Stayed in March 2024

Restrooms window must required Add exhaust fan working in restrooms

Value for money Worthy location

Stayed in April 2024

Pls provide alarm clocks Very important!

Left b4

Stayed in April 2024

Expensive car park price , complete rip off for 24 hours

Location

Stayed in March 2024

Noise outside hotel

Stayed in March 2024

Everything is Top.

Stayed in February 2024

Trash bin should be bigger

Cheaper price

Stayed in February 2024

TV controller didn't work so had to turn off TV at switch

Comfortable bed and very clean.

Stayed in March 2024

All was good.

Great location and clean room. Staff were friendly and helpful.

Stayed in February 2024

Nothing, it was all good.

Great staff, great location, clean and comfortable. I'd stay here again in a heartbeat. It will be the first hotel I look at when next in London.

Stayed in March 2024