3 Riverside Park, Coleraine, BT51 3AW, United Kingdom
#19 of 31 hotels in Coleraine
Guests' ChoiceBased on 699 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Ken
United KingdomNothing to report.
The comfort and the food.
Stayed in May 2024
Reviewed: 1 May 2024
Malik
United KingdomPossibly food delivery option to the room. Would have been really brilliant.
It was a cosy place.
Stayed in April 2024
Reviewed: 30 April 2024
Carmel
United Kingdomit was all good
the bed was really comfortable, the room was spacious and minimalist. everything was spotless and the staff and the food were excellent
Stayed in April 2024
Reviewed: 30 April 2024
Amber
CanadaThe staff was super friendly and welcoming. The hotel was clean and fresh and the rooms are beautiful. Love this hotel. I was genuinely sad to check out.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
ArgentinaTerry was lovely. Best receptionist ever.
Stayed in April 2024
Reviewed: 29 April 2024
Fiona
IrelandFront desk staff not helpful in ordering taxi. Asked for help ordering a taxi as wasn’t sure what company was best. Said couldn’t get one for 90 mins. Then tried radio taxis as it was too online suggested company and got one in 20 mins
Clean
Stayed in April 2024
Reviewed: 24 April 2024
Franco
United KingdomExcellent breakfast, location and room.
Stayed in April 2024
Reviewed: 23 April 2024
Robert
IrelandNo rte or any Republic of Ireland tv stations which are all free view
Stayed in April 2024
Reviewed: 22 April 2024
Eric
United KingdomNothing
Surprised how pleasant the hotel and everything was will stay again
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomNo black pudding and no English mustard with the Ulster fry breakfast! Shocking omission... And quite a walk into town, but otherwise good.
Very friendly and helpful staff. Parking outside.
Stayed in April 2024
Reviewed: 18 April 2024
Sylvia
United KingdomEverything perfect
Stayed in April 2024
Reviewed: 13 April 2024
Karen
United KingdomNever had breakfast
Stayed in March 2024
Reviewed: 13 April 2024
Trevor
United KingdomNothing
The friendly staff and the beautiful food served in the restaurant.
Stayed in March 2024
Reviewed: 13 April 2024
Olwyn
United KingdomI was happy with it all
Location perfect for travelling around. Staff friendly. Effortless check in and out. Quiet and convenient. Lovely room and comfy bed.
Stayed in April 2024
Reviewed: 13 April 2024
John
United KingdomN/A
Beautifully refurbished, clean hotel with a very comfortable bed. Staff were excellent; friendly and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Norman
United KingdomThere was nothing to not like
Value for money good location
Stayed in April 2024
Reviewed: 11 April 2024
Nicola
United KingdomNothing
Everything was great
Stayed in April 2024
Reviewed: 9 April 2024
Warren
United KingdomNothing
The staff were very pleasant and helpful. Check in was easy free parking too! You are in a busy business park (Not Noisy) this is handy for Sainsbury’s or M&S. there is a good restaurant attached to the hotel. This is an old Premier inn hotel, however it looks nothing like a premier inn, all modern rooms very clean and tidy. Would I stay again YES!
Stayed in March 2024
Reviewed: 8 April 2024
Dawn
United KingdomRoom was very warm but easily sorted
Hotel had all we needed very modern and clean. Really enjoyed food in the restaurant 😋
Stayed in April 2024
Reviewed: 7 April 2024
Louise
United KingdomBreakfast was nice but hot food very slow to be served to the table.
Friendly staff, very clean, good Location and dog friendly
Stayed in April 2024
Reviewed: 6 April 2024
David
United KingdomHotel hadn't been done up long and it's lovely,the room We stayed in was great and the beds where comfy,We weren't sure about food as we've had a few bad experiences in hotels but the girl at reception reassured us it was top notch and she was right,we had a 2 course meal each and a few drinks and it was only £60,the breakfast was outstanding as well and all that for only a tenner (if booked the day before)£12 on the day but I'd of payed £20 each.do yourselves a favour and get it booked if your ever in Coleraine
Stayed in March 2024
Reviewed: 5 April 2024
Emma
IrelandNA
Modern hotel. Great value for money. Food was great. Staff were lovely.
Stayed in April 2024
Reviewed: 4 April 2024
Debra
United KingdomNothing
The food was great we all got the main course and pudding for £18 was delicious.staff in reception and restaurant was lovely.room was nice but we would need a bigger room the four of us next time. Would go back again to the hotel, It's next to the outlet all shops a good spot.
Stayed in April 2024
Reviewed: 2 April 2024
Agnes
IrelandI loved my stay at the Ibis Hotel. The hotel is very clean, with attentive staff. The breakfast was delicious and varied, with a lot of options. The location is perfect, with gas stations, markets, and restaurants nearby. I highly recommend it and will definitely come back! It was perfect for my little dog as well!
Stayed in March 2024
Ełk, Poland
Malang, Indonesia
Fort Bragg, USA
Kandy, Sri Lanka
La Portela de Valcarce, Spain
Rovaniemi, Finland
London, UK
Târgu Jiu, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content