3 Riverside Park, Coleraine, BT51 3AW, United Kingdom
#4 of 6 hotels in Coleraine
Guests' ChoiceBased on 746 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 2 March 2024
Wilson
United KingdomFantastic hotel spotless very friendly staff
Stayed in March 2024
Reviewed: 2 March 2024
Sullivan
IrelandStaff amazing!! Tv volume set a bit low. Parental locks on adult tv stations should be put in place. Great stay over all!!
The staff make your hotel, they are warm & accommodating. Hotel was grand was what it was, clean & comfy. The restaurant food is delicious, service in the restaurant was amazing. Receptionists fantastic. All hotels should have staff like this!!
Stayed in March 2024
Reviewed: 27 February 2024
Neill
United KingdomWalk from center
Everything
Stayed in February 2024
Reviewed: 26 February 2024
Grace
United KingdomN/a
Very clean , rooms beautifully decorated and designed , staff very friendly especially receptionists deserve praise
Stayed in February 2024
Reviewed: 26 February 2024
Michael
United KingdomNothing everything was excellent
Fabulous hotel food excellent and the staff very friendly the service is excellent will be back
Stayed in February 2024
Reviewed: 26 February 2024
Mcdowell
United KingdomLacked a table and couple of chairs in room to eat lunch or have a coffee
Lovely staff, lovely food. Comfy beds.. hot water . Clean
Stayed in February 2024
Reviewed: 25 February 2024
Michelle
United KingdomWe don’t realise it was an IBIS
A budget hotel by IBIS, but clean & comfortable
Stayed in February 2024
Reviewed: 24 February 2024
Lucy
United KingdomI was left quiet a while waiting in reception to check in before a member of staff appeared to help me. I rang the buzzer quite a few times. The walls seem to be pretty thin as I was able to hear other guests speaking in their rooms.
The hotel is very stylish, the decor of the bedrooms is beautiful. The bed was huge as well as the rooms being a lot bigger than I'm use to. The desk is a great size I was able to complete work in the room.
Stayed in February 2024
Reviewed: 21 February 2024
Steven
United KingdomNothing except the trouble getting taxis into town
Everything including the restaurant food
Stayed in February 2024
Reviewed: 20 February 2024
Linda
United KingdomI booked a room that was supposed to have a double bed and 2 singles, instead I got a single bed and another 2 singles pushed together to make a double with 2 single duvets. As you can imagine if I wanted to be separated from my husband I would have booked single beds.Dont know if this is the way all the doubles are for this hotel or we were put in this room to accommodate for a larger family but it would definitely put me off using this hotel in the future.The hotel is getting work done so had a temporary reception and some noise which is understandable but think people should be made aware of this before they go.
Staff were very friendly and attentive.Location in a retail park and close to a nice river walk.Room was clean. Food was OK and had a good selection for breakfast.
Stayed in February 2024
Reviewed: 20 February 2024
Gerry
IrelandEverything
Stayed in February 2024
Reviewed: 20 February 2024
Joseph
United KingdomNothing everything was fine.
Although renovations were going on, it didn’t affect our stay and staff were ready to help with any issues
Stayed in February 2024
Reviewed: 18 February 2024
Claire
United KingdomThe location The staff The refurbished rooms
Stayed in February 2024
Reviewed: 18 February 2024
Mark
United KingdomNothing
Lovely newly refurbished hotel. Great decor and spotlessly clean. Super ensuite bedroom with very comfortable beds. Restaurant was great value and tasty food. Breakfast was plentiful and super tasty. All staff we interacted with were very pleasant and helpful. We have already booked again. Thank you.
Stayed in February 2024
Reviewed: 17 February 2024
Irma
United KingdomNothing
Great location ans value for money exactly what we wanted
Stayed in February 2024
Reviewed: 17 February 2024
Aidan
United KingdomRoom was full of dust and bath was dirty
Breakfast was good but should offer other options.
Stayed in February 2024
Reviewed: 16 February 2024
Tracey
United KingdomWish we could have stayed longer so ‘ leaving’
Derek in the restaurant was so friendly and really made our night.
Stayed in February 2024
Reviewed: 15 February 2024
Bernard
IrelandRenovations being carried out.
Excellent breakfast, great location, easy parking, good staff, friendly, efficient.
Stayed in February 2024
Reviewed: 14 February 2024
Breslin
United KingdomI love this hotel, it's cozy and quiet.
A comfortable hotel with all ur needs at a good price. New room decor was a great surprise
Stayed in January 2024
Reviewed: 12 February 2024
Louise
United KingdomGreat that it’s dog friendly , but needs a few more dog friendly touches.
Great location lose to amenities
Stayed in February 2024
Reviewed: 10 February 2024
Ryan
United KingdomHotel not able to match the lower price on Booking.com
Enjoyable stay.
Stayed in February 2024
Reviewed: 10 February 2024
Janine
United KingdomVery impressed lovely family room exactly what we needed, very quiet, beautiful breakfast, excellent value, very polite helpful staff
Stayed in February 2024
Reviewed: 10 February 2024
Helen
United KingdomHas all been refurbished very modern. Lovely friendly staff 😊 Very clean and comfortable Food was lovely
Stayed in February 2024
Reviewed: 8 February 2024
Kyle
United KingdomNA
Very helpful staff, large and clean room
Stayed in February 2024
Reviewed: 8 February 2024
Ina
United KingdomEverything was fine
The room although basic was ideal for a short stay...it had everything we needed and the bed was very comfortable.
Stayed in February 2024
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