19 St Andrew Square, Edinburgh, EH2 1AU, United Kingdom
#38 of 170 hotels in Edinburgh
Guests' ChoiceBased on 6070 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.3
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 12 April 2024
Liam
United KingdomHard to find fault.
Friendly and efficient staff who seemed genuinely interested in delivering good service. Not an extensive menu but good food at a reasonable price for the centre of Edinburgh. Easy walking distance from Waverly Station.
Stayed in April 2024
Reviewed: 12 April 2024
Gul
TurkeyBed could be more comfortable
The perfect location, friendly and kind stuff
Stayed in April 2024
Reviewed: 12 April 2024
Jo
United KingdomOnly one lift available. I'd appreciate more coat hooks in the room.
The location was excellent. The breakfast exceeded my expectations. Fabulous shower.
Stayed in April 2024
Reviewed: 11 April 2024
Donna
United StatesThe rooms are bit small but I was still able to manage doing yoga on the floor.
Great location! Comfy bed, hot shower and big towels. The staff were ALL very nice and helpful. I would stay here again
Stayed in April 2024
Reviewed: 10 April 2024
Mary
IndiaThis isn't a complaint, as everything was truly great, but could have used a smidge more space in my room. The bed is big (and comfy), so it takes up the space and there wasn't a lot of room to walk around it. (A common issue in the UK, I've found.)
Location was ideal; quiet and within easy walking distance to all the great sights and eateries in both Old Town and New Town. Breakfast was a large buffet of fresh food and the restaurant had fun delicious options (the kimchi fries were fabulous). The decor was upbeat and colorful, and the staff were friendly, helpful and attentive.
Stayed in April 2024
Reviewed: 10 April 2024
Gail
United KingdomNothing
Brilliant location
Stayed in April 2024
Reviewed: 9 April 2024
Jignacio12
SpainNothing
Staff, location and room
Stayed in April 2024
Reviewed: 9 April 2024
Neal
IrelandNothing
Friendly, flexible. No rush to check out and looked after my bags for the day so I could look around the city after I'd checked out.
Stayed in April 2024
Reviewed: 9 April 2024
Mark
United KingdomNothing
Balcony in the bedroom
Stayed in April 2024
Reviewed: 9 April 2024
Eileen
United KingdomRoom was very small
Situation was perfect
Stayed in March 2024
Reviewed: 8 April 2024
David
United KingdomLocation is excellent and the hotel provides excellent value for money. Breakfast was everything we needed.
Stayed in March 2024
Reviewed: 8 April 2024
Isabel
United KingdomNothing
Central location. Upgraded to room with a balcony.
Stayed in April 2024
Reviewed: 8 April 2024
Janet
AustraliaThe room was very compact, but clean. Our view was a brick wall. Not do good.
Location was amazing, close to all transport and very easy to get from A to B. The room had just been refurbished so very happy we got to stay in one of those rooms. Breakfast was just continental but plenty of it and very clean.
Stayed in April 2024
Reviewed: 8 April 2024
Anne
United KingdomCentral
Stayed in April 2024
Reviewed: 7 April 2024
Judith
United KingdomGreat location. Good breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
Kelly-louise
United KingdomIt was a small detail....the view wasn't great, but they informed me that if availability had permitted, I could have requested a room change, so as said, very minimal detail as far as my stay is concerned. I had an exceptional stay.
The staff were all very lovely, helpful and professional. I loved the continental breakfast selections and the great touch was the staff letting you know the selection was getting ready to go away so we could help ourselves to more if wanted. They also allowed me to take a tray up to my friend who was feeling a little sensitive from previous night at the theatre 😀 I also liked the app. You could request room service or speak to the Management if you had any questions without leaving your room. That is a good idea.
Stayed in April 2024
Reviewed: 7 April 2024
Caroline
United KingdomNothing.
Great location, very helpful, friendly staff, comfy bed.
Stayed in April 2024
Reviewed: 6 April 2024
Conboy
IrelandThere was nothing to not like.
The reception staff, especially Tatiann and Mercedes, were extremely helpful, courteous, and obliging. All of the staff worked really hard with a smile and a friendly service. We spent a lovely night here and returned here from a cancelled flight and an exhausting day at Edinburgh Airport, so it was lovely to be greeted again by a warm and friendly atmosphere, great food and cosy surroundings. Ten out of ten to this hotel and its staff.
Stayed in April 2024
Reviewed: 6 April 2024
Alison
United Kingdomthe size of the room
decor, staff, food, room with a view
Stayed in April 2024
Reviewed: 6 April 2024
Sharon
United KingdomReception lovely Location
Stayed in April 2024
Reviewed: 6 April 2024
Jackie
United KingdomLocation was great. Very clean. Breakfast was very good for budget.
Stayed in April 2024
Reviewed: 5 April 2024
Christa
United StatesNeed to request some toiletries but staff is accommodating.
Artistic. Restaurant and grocery nearby.
Stayed in March 2024
Reviewed: 5 April 2024
Susan
United KingdomNothing that we didn’t like
Staff were amazing. Loved our room. Location was perfect for everything & breakfast was delicious x
Stayed in April 2024
Reviewed: 4 April 2024
Norma
United KingdomNothing
Liked the fact it was central and very close to all eateries and shops as well as the train station .Staff very friendly and always there if you need help.
Stayed in April 2024
Reviewed: 3 April 2024
Norman
United KingdomRather fierce air conditioning No heated towel rail so towels felt dap after a single use
Location Friendly and helpful staff
Stayed in March 2024
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