Reviews of ibis London Docklands Canary Wharf 3 stars
1 Baffin Way, Tower Hamlets, London, E14 9PE, United Kingdom
#530 of 1,011 hotels in London
Guests' ChoiceReview score
Based on 3813 hotel reviews
7.8Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.1
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Facilities
7.8
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Staff
8.7
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Value for money
7.7
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Free WiFi
7.9
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Reviewed: 20 May 2024
Karen
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Basic room, a little dated but what we expected
Good location for O2. Great breakfast
Stayed in May 2024
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Reviewed: 19 May 2024
Serena
Italy28 reviews5 helpful votes9.0“Very good hotel in the area”- • Business trip
- • Solo traveller
- • Double SweetRoom
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Excellent position - quiet and convenient for Canary Wharf. Very clean and quiet. I felt very safe in the building and walking to the hotel at night. Kind and helpful personnel.
Stayed in May 2024
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Reviewed: 19 May 2024
Amy
United Kingdom9 reviews9.0“Great location, clean and comfy.”- • Leisure trip
- • Family with young children
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Breakfast was expensive so we didn't bother, other than that nothing!
Very clean and room was well equipt. Staff were very friendly and helpful. Bed really comfy. Really close and easy access to the o2 by DSL and underground
Stayed in May 2024
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Reviewed: 19 May 2024
Ellie
United Kingdom1 review8.0Very good- • Leisure trip
- • Group
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Staff were very friendly and ensured we knew how to get to places. They also ensured we had everything we needed and were overall very welcoming towards us throughout our stay.
Stayed in May 2024
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Reviewed: 16 May 2024
Elizabeth
United Kingdom1 review8.0“Welcoming staff, budget hotel.”- • Leisure trip
- • Family with young children
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Overpriced for what it was, the bed wasn't very comfortable and the bathroom in the room although was not filthy the sink had not been washed and there was hair in the shower.
Very welcoming and friendly staff member at check in! Clean lobby, pizza was available to purchase which was great as my daughter was hungry when we arrived.
Stayed in May 2024
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Reviewed: 16 May 2024
Elaine
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
Room was clean, comfortable and quiet. All staff were friendly and helpful. Location was good for O2 walking distance to Canary Wharf and underground and DLR.
Stayed in May 2024
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Reviewed: 16 May 2024
Lynn
United Kingdom9 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Check in v poor. Person was on the phone as checking in and was trying to locate a room for us. This was pre booked so surely rooms are already sorted each day?
Location
Stayed in May 2024
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Reviewed: 16 May 2024
Noelle
United Kingdom26 reviews4 helpful votes7.0“Nice hotel, close to good transport link to Canary Wharf , London and the O2”- • Leisure trip
- • Family with young children
- • Twin Sweet Room by Ibis
- • Stayed 2 nights
Other than ill informed staff there was nothing to dislike
The room was clean and well equipped but the TV didn’t work and when enquiring at reception we were told there is a system problem but got no idea as to if and when it would be repaired/ working again. When asked about vegan options for breakfast we were told “ we’ll just leave the meat products off “ in short hotel was good but the staff not so good
Stayed in May 2024
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Reviewed: 13 May 2024
Sue
United Kingdom8 reviews8.0“Great way to make your visit to London easier.”- • Leisure trip
- • Family with young children
- • Twin Sweet Room by Ibis
- • Stayed 1 night
- • Submitted via mobile
The air conditioning wasn’t great and didn’t really cool the room down and the pillows weren’t the best.
The location is about 10 minutes walk from the DLR, then one stop on that and we were on the jubilee line - so perfect for us. We arrived in the evening on Thursday and plenty of parking. Checked in by a really helpful pleasant chap. Room was fine… twin beds …. shower good … breakfast was amazing 🤩…. Then we headed into London for the day (garden party at the palace 🤴)…. Got back to the hotel around 5…. Quick coffee, then drive home. I’d definitely consider doing this again when I come to London as it was so easy & nice not to worry about train times. Nice little car downstairs aswell, where we had a little G&T when we arrived!! And £12 to park fir 24hours which was perfect 🤩
Stayed in May 2024
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Reviewed: 13 May 2024
Sara
United Kingdom23 reviews2 helpful votes7.0“good for London”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 3 nights
rooms need up dating plus need iron board in rooms
good area
Stayed in May 2024
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Reviewed: 12 May 2024
Catherine
United Kingdom7 reviews8.0“Great stay, great staff - room at an affordable price.”- • Leisure trip
- • Group
- • Double SweetRoom
- • Stayed 1 night
The water made a noise after the toilet flush but it was only for a few moments.
The staff were excellent. Very welcoming on arrival, suggested an alternative walking route to Canary Wharf which was lovely. The chap on reception checked us in with ease and was very accommodating when we decided to have breakfast the following morning. Although not as much breakfast choice as some more expensive hotels, there was enough variety for us all to enjoy a filling and well cooked/prepared breakfast. All in all, couldn't have asked for more welcoming and helpful staff. Rooms were clean and all necessary items provided.
Stayed in May 2024
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Reviewed: 12 May 2024
Kelly
United Kingdom4 reviews8.0“One happy customer”- • Leisure trip
- • Solo traveller
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Rooms may be a bit dated. However if it’s not broke why fix it. The staff, the comfort and location made up for this I had everything I needed for a pleasant stay
The location of the property was fabulous in relation to Canary Wharf. The bed was comfortable and the staff really friendly
Stayed in May 2024
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Reviewed: 11 May 2024
Lawrance
United Kingdom26 reviews3 helpful votes8.0“Fine for purpose of visit”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Bedroom carpet had stain, bathroom door could do with a paint room 407
Location
Stayed in May 2024
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Reviewed: 10 May 2024
Chris
United Kingdom2 reviews8.0Very good- • Business trip
- • Group
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
Lovely breakfast, very nice and quiet. Suggest getting there by DLR Rather than Canary Wharf tube as is a good 20 minute walk with suitcases.
Stayed in May 2024
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Reviewed: 7 May 2024
Stephanie
United Kingdom2 reviews7.0Good- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
The shower in room 206, which is disabled room, kept going scalding hot for myself and my partner. As I'm disabled I sit to shower, i couldn't move from it fast enough. I did mention to staff when checking out but didn't get an apology just a "we will look at it"
Good selection at breakfast
Stayed in May 2024
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Reviewed: 7 May 2024
Lesley
United Kingdom27 reviews9.0Superb- • Leisure trip
- • Group
- • Twin Sweet Room by Ibis
- • Stayed 1 night
- • Submitted via mobile
Price
Location & parking
Stayed in May 2024
-
Reviewed: 2 May 2024
Dean
United Kingdom2 reviews8.0“As expected”- • Leisure trip
- • People with friends
- • Twin Sweet Room by Ibis
- • Stayed 1 night
- • Submitted via mobile
Friendly staff, clean and tidy place, good location for what we needed. No complaints
Stayed in February 2024
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Reviewed: 1 May 2024
Mark
United Kingdom5 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
There is nothing really to dislike. Basic facilities that did the job
Good location for the O2.
Stayed in May 2024
-
Reviewed: 1 May 2024
Olivia
United Kingdom2 reviews7.0“Great if you want somewhere cheap and cheerful to stay in close proximity to the O2.”- • Leisure trip
- • Family with young children
- • Twin Sweet Room by Ibis
- • Stayed 1 night
- • Submitted via mobile
Bathroom smelt like a bog. Dusty. Thin pillows/mattress.
Location was great for the O2.
Stayed in May 2024
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Reviewed: 30 April 2024
Davidson
United Kingdom1 review7.0“Although a bit chilly location was great for O2, great breakfast and comfortable bed.”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 3 nights
- • Submitted via mobile
Room was smaller than expected. Room was cold and heating didn’t seem to work very well. Although two bath towels would have liked a hand towel too.
Hotel was clean, breakfast was very good, reception area bright and clean, pleasant staff, distance to nearest tube station good, kettle/cups/tea etc in room
Stayed in April 2024
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Reviewed: 29 April 2024
Richard
United Kingdom6 reviews9.0“Mostly enjoyable, team very good, carpet in room stained.”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
Room temperature control didn't work.
Friendly team, location, response to an issue.
Stayed in April 2024
-
Reviewed: 28 April 2024
Kay
United Kingdom14 reviews9.0“Would definitely use again.”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
- • Submitted via mobile
The room was a bit cold with no spare blankets.
Convenient location with parking.
Stayed in April 2024
-
Reviewed: 27 April 2024
Lucy
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
Location and value
Stayed in April 2024
-
Reviewed: 27 April 2024
The
United Kingdom1 review8.0“Great location but average hotel. Expensive for what is on offer!!”- • Leisure trip
- • Couple
- • Double SweetRoom
- • Stayed 1 night
Price! not value for money
Location good for O2 arena
Stayed in April 2024
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