Close to local facilities

Ok but coffee was off, bread did not appear for some time, lack of bacon!!!

Stayed in May 2024

Nothing - is what it says on the tin!

Comfortable room at a good rpice without being fancy. Restaurant and bar on site was busy and friendly , although I didn't use it.

Stayed in April 2024

The bar area felt like a train station cafe… not very welcoming and not a great place to relax ..

N/a

Stayed in April 2024

My stay was very pleasant. Handy walking distance from the train station and shopping centre. Good price. Good size room and bathroom. The facilities were good and everything was clean. I found the bed and bedding to be very comfortable and I had a good night's sleep.

Stayed in April 2024

The car park charge is £10 for 24 Hrs but the hotel price is cheap so it wasn’t bad really and at least the car was safe. Bathroom sink was cracked. Air conditioning wasn’t up to much.

We had a twin bedded room, space was tight but we were only staying one night before we caught a ferry. We slept really well. It was quiet, comfortable beds and there was a black out curtain. Shower over the bath was good. Staff were friendly and helpful. Tea and coffee facility in the room. We walked to old town for a meal, about half an hour away. We enjoyed the walk after a day of travelling in the car. We used Mac Donald’s next door for breakfast because we thought the hotel was expensive.

Stayed in April 2024

THIS IS THE SIXTH TIME WE HAVE STAYED AT THIS HOTEL. THE ONLY REAL BAD THING WAS THE SHOWER HEAD HOLDER WAS BROKEN AND THE SHOWER HEAD WOULD NOT STAY UP THE POLE. THIS MADE IT VERY DIFFICUULT TO SHOWER. AS WE WERE SHOWERING JUST BEFORE CHECK OUT TIME WE DID NOT HAVE TIME TO GO TO RECEPTION AND GET IT SORTED WHEN I WENT TO CHECK OUT I TOLD THE RECEPTIONIST BUT SHE DIDNT SEEM INTERESTED AT ALL, NOT EVEN A PROPER APOLIGY. THE CARPET IN OUR ROOM LOOKED LIKE IT HAD BEEN DOWN FOREVER AND WAS QUITE MARKED.

THE ROOM WAS READY ON ARRIVAL. THE ROOM WAS CLEAN, LOOKED LIKE IT HAD BEEN DECORATED RECENTLY. WAS EASY TO BOOK IN AND SORT OUT THE CAR PARK.

Stayed in April 2024

No wifi.

Location.

Stayed in April 2024

Someone unlocking my door and attempting to come in until I shouted at them! This was around 8pm and I was in bed! I reported it and the receptionist promised to give me feed back but I've received no explanation or official apology. It was unnerving to say the least! Also I had to get out of bed and go to the reception as my TV didn't work, for this, the panel had to be removed and the TV unplugged. And a response to my message, sent on the morning prior to my arrival, was answered and sent after my departure!!!

Stayed in April 2024

Food that was served within a reasonable time as per above. Breakfast needed to be edible and not the dried up selection that was available.

Breakfast was awful. Overcooked, eggs hard fried and generally not value for money. The evening meal we had to wait an hour and ten minutes for it to arrive. Three couples waited for almost an hour and eventually walked out. We stayed because the waitress did her level best to pacify me and I have to say she was brilliant and did everything to keep us happy. However I would not recommend the hotel because food service was terrible.

Stayed in April 2024

Only thing I didn’t like was the cloth shower curtain in the bathroom - absolutely nothing wrong with it (it was clean and in good condition) - they are just a pet hate of mine as they stick to you when you’re trying to take a shower! We could have done with a couple of hand towels - we only had a bath towel each.

Great location for central Southampton, not far from train station and shops/restaurants. Room was clean and comfortable, staff were all friendly & welcoming. Breakfast was tasty, good choice.

Stayed in April 2024

No Marmalade for toast

Choice of hot & cold breakfast

Stayed in April 2024

Nothing it was all good

It was the first time that myself and my family stayed at the ibis southampton. We were very happy with everything and have booked again.

Stayed in March 2024

No way to contact reception from the room . No iron in rooms.

Staff were very help and friendly. All of our interactions were very welcoming and helpful and friendly. Will definitely be back

Stayed in April 2024

The staff are great, anything we needed was looked after very quickly. From check in to check out to house keeping in fact any member of staff that we met was friendly and so helpful. The bedroom is a little small but the bed is very comfortable and we found it for the most part lovely and quiet. It's in a great location to use as a base for sightseeing, heading out in the town or if you just need it for the night before your cruise. We would highly recommend staying here.

Stayed in April 2024

Quiet room

Stayed in April 2024

AC was blowing warm air and manhole on main road was making such a loud noise when vehicles drove over it I could not open the window and the room was very stuffy…… went to reception and was moved to new room at back of hotel with working AC…… Thank you. Bath too small for an adult to even sit in an straighten your legs…. Pointless

Location was central, clean, comfortable and plenty of parking on site. Staff were friendly and helpful. Shower very good. Cost for two double rooms was very good.

Stayed in April 2024

Very close to the train station - about 5-10 mins walking. Also had their own car park which was very convenient. The staff were very helpful and friendly.

Stayed in April 2024

Room was rather shabby.

Good location. Walking distance to city centre.

Stayed in April 2024

The bathroom light was awful, pillows were not comfortable a little softer would help.😟

Hairdryer was very good 😊

Stayed in April 2024

none

Closer to the central station, a walking distance

Stayed in April 2024

No air con in the room

Location excellent for cruise port.

Stayed in April 2024

No telephone in room

location, room, cost reasonable

Stayed in March 2024

Nothing

Location was close to train and within walking distance to ferries

Stayed in April 2024

We had a problem with our toilet, eithert not flushing or it was running continuously. We reported this to reception, who came and did a temporary fix. Eventually after us reporting it 3 times did they send for maintenance, this was as we were checking out, so not much help to us. Also the reception knew this was an ongoing problem, so I don't understand why we were put into this room.

The room was nice and clean, hotel is situated near several restaurants. In walking distance of the port.

Stayed in March 2024