Only downside was that the bathroom bin wasn't emptied so had to avoid touching the previous stayers Sanitary Products

Stayed for Disney on Ice. Great location as only a 5-10 min walk to the Leeds Arena. Clean bedroom & comfy beds Quiet environment, had a coffee machine (NESPRESSO) Which definitely was a lovely suprise!!! Plenty of lights in the room & loved that pretty much all was controllable from the bedside! Stayed in the family room which was HUGE!!

Stayed in March 2024

We found the breakfast very expensive and not particularly great, on our travels round Leeds we found we could have had a similar breakfast at The Ivy for less money!!

The staff were friendly and helpful both on arrival and at breakfast the next morning. We liked the location to the Merrion Street Car Park and the discount on the parking charge. We found our room spacious and clean. It the first hotel we've been in to have an actual fresh coffee maker in the room. The decor was delightful and having a sofa in the room was particularly nice. Leeds has a wealth of amazing Arcades to explore as well as the Largest under cover market in Europe.

Stayed in April 2024

Not much to be honest.

Breakfast OK and as you might expect for the type of hotel. Location very good handy for shops etc in particular and surrounded by a variety of restaurants. Room absolutely fine - clean, well fitted with a comfortable bed. En- suite bathroom a decent size (not a tiny pod - has room to if not swing a cat, certainly give it a good twirl). Lighting in room is good.

Stayed in April 2024

Great location, spotlessly clean, very comfortable

Stayed in April 2024

TV/internet froze a lot.

Nice room, quite spacious. Comfortable bed. Facilities were very good.

Stayed in February 2024

The two towels we were given were small. Proper bath sheets would be nice.

Everything was clean, welcoming and well maintained. The staff were friendly and helpful and being able to get a complimentary coffee was a lovely touch. Parking was easy and cheap for a city centre.

Stayed in April 2024

Found it difficult to get the room temperature right and sound on TV did not work too well.

Hotel is stylish and modern and a bit quirky too which was nice. Room was clean and location great in the city centre.

Stayed in April 2024

Bathroom wasn’t very clean.

Good location, comfortable and pleasant staff.

Stayed in April 2024

All good!

I was down for an event at The Light cinema so the hotel was very well located for that. My room was almost a suite - there was the bedroom and the bathroom and, between them, a small sitting area with the tea and coffee making tray. Room was very well decorated with Yorkshire and Leeds themed carpets and posters. Really good lighting in the room, too. The windows looked over an internal courtyard so the room was nice and quiet, as requested when booking.

Stayed in April 2024

N/a

Cleanliness

Stayed in April 2024

I had to be moved because the heating wasn’t working

It was all lovely

Stayed in April 2024

The breakfast wasn't great and the quality of the food should have been better.

The room was nice and the bed was comfortable. The bathroom was clean and the shower was very spacious.

Stayed in March 2024

Bathroom was tiny could be bigger

Easy access clean room and room within the bedroom Shower lovely and powerful and warm

Stayed in April 2024

Rubbish single ply toilet paper😂

Comfortable room, facilities in the room excellent. The bed was comfortable too which is always a bonus.

Stayed in April 2024

We didn't have breakfast but its a good location to visit the university and see a little of the centre. Easy to walk around. We weren't informed of the car park facility next door but apparently you get a discount if you park in there. Staff were helpful and the room super new and very clean.

Stayed in April 2024

Bathroom is very small

Really close to First Direct Arena, comfortable for 1 night

Stayed in April 2024

Breakfast was advertised as from 6.30am but restaurant wasn’t open at 6.35 so went elsewhere

Clean and comfortable.

Stayed in April 2024

Room was stuffy because we like to open a window. Otherwise not much to complain about.

Room was better than expected as was breakfast.

Stayed in April 2024

No hot water to wash hands after flushing toilet until the cistern had filled up. Cups in the room weren't washed when the room was cleaned during the day. While i appreciate why they don't (4th floor) it would be nice if the windows opened just a little bit to get some air in the room rather than relying on the air con.

Ideal location for the arena and for eating out. Front of house staff were very friendly and the housekeeping staff we met around the hotel were polite and helpful

Stayed in April 2024

Breakfast was average.

Rooms were clean, comfortable and quiet

Stayed in April 2024

The beds were far too firm. I like a firm mattress but these were like sleeping on a table even though there are mattress toppers on them. I am a disabled person and therefore, booked an accessible room for me and my carer. The room was brilliant but the shower discriminates. Nor everyone using these rooms will be sat to use the shower. The shower heads in its highest position is far too low. My carer and I are both 5' 3 inch and we only just fit under this shower. Had I brought my husband who would usually be my carer he wouldn't have been able to fit under the shower as he is 6'. The grab bar for the toilet is located directly above the toilet roll dispenser. I have issues with my arms and wrists. The grab rail made it difficult to access toilet roll and so I removed the toilet roll and sat it on top of the grab rail. My carer who is able bodied said she found the toilet roll difficult to access. This all sounds like a lot but if the dispenser was moved above the grab rail (a 5 minute job) it would solve that. Likewise, it the shower pole that holds the shower head was placed higher you could fit an average person under it and you could lower the head for a person with needs. It is Important in accessible rooms to really consider the ergonomics. Otherwise this room was fantastic

Stylish, clean, super quiet and fabulous location close to town and very close to the arena.

Stayed in April 2024

Hot breakfast was cold.

Location

Stayed in April 2024

Bad reception on tv

Clean, well appointed, stylish

Stayed in April 2024

Warm room. Nice comfortable beds. Excellent shower! Reception, breakfast and bar staff all so friendly.

Stayed in April 2024