Lovely property great staff.

Stayed in June 2024

No problems with the hotel, but I was particularly advised by the people with whom I had been staying the nights before to be careful about going into the big amusement park that is hard by the hotel on the sea front. This may have been because it has a lot of slot machines for the hard gamblers amongst us, and one might be tempted to overspend here! Yarmouth itself is still a working port and so rather disconcertingly juxtaposes the picturesque with the strictly utilitarian, and you never quite know what you are going to see next if a complete stranger as I was. I did notice that there was a fairly long way to go to find a convenience store for items needing to be replenished purely for personal use!

Imperial Hotel has a good location on the sea front and provides a pleasant and comfortable home from home in Yarmouth, a town I did not know until finding I had a little extra time to spend in Norfolk after weekending in Cromer a few miles up the coast. Certainly, looking around the town I saw it was indeed the best place that could have been chosen for an overnight stay there. Breakfast was nicely served and made a good start to a further day touring in the area. I also had the chance to see, without committing to a long stay, the town from which some of my ancestors supposedly had hailed years ago, but had never before visited. It seems my mother's father, whom I did not know personally because he was not blessed with long life, had come from there, but connection to the place was lost because he joined the merchant navy over 100 years ago and never returned to live there!! The staff at the hotel and the manager were very gracious people who provided an excellent dinner on arrival in the evening, and the room was very comfortable with a great view of the sea.

Stayed in June 2024

Possible increase on wardrobe space but appreciate that room sizes are governed by existing building layout.

Breakfast was very good, nice choice of menu and cooked to order which was good. Location of hotel is good, close to main areas but just remote from additional noise etc

Stayed in June 2024

The staff are wonderful

Stayed in May 2024

I'm sure the building and lift is listed but maybe you could look to modernise it maybe some automatic doors. But I have to admit it was fun using the lift with the authentic manually operated doors.

Good location for the event I came to Great Yarmouth to attend. I had a Seaview room and having breakfast on the terrace overlooking the sea was refreshing. The breakfast was plentiful and great quality products well cooked and presented. All the staff were friendly and helpful and made the stay feel special. Single room was nice and clean and had all the amenities I needed.

Stayed in May 2024

Breakfast was terrific. Nothing was too much trouble.

Stayed in May 2024

nothing to dislike

excellent breakfast cooked to order

Stayed in May 2024

Convenience. Welcoming staff. Dog friendly. Location. Easy parking. Breakfasts fab.

Stayed in May 2024

Qualiyy products used

Stayed in May 2024

Receptionist friendly whilst sitting at Reception, but not when away from the desk.

Most staff very friendly. Breakfast and service excellent.

Stayed in May 2024

£15 per night for our Yorkie. I understand that some dogs my moult and some owners may be less diligent when in their room. We bought our dog basket and left the room spotless.

Location. Staff. Food (exceptional) Accommodation. Parking.

Stayed in May 2024

The room was very clean, comfortable and cosy. The bed was comfortable and how I like it so slept well. The bathroom was a nice size and very clean but the shower was amazing. Loved the shower, very powerful and felt great. It was also nice to receive decent Wi-Fi as many hotels say they provide Wi-Fi but it’s normally very poor Wi-Fi but this was excellent Wi-Fi coverage. Enjoyed my stay and nothing to complain about.

Stayed in May 2024

Good location

Stayed in April 2024

Not enough bar staff I had to wait awhile for my drinks

breakfast was good, dinner was great ,The room was alittle on the small size .

Stayed in May 2024

Nothing.

Excellent location.

Stayed in May 2024

Fantastic

Very friendly staff fantastic breakfast

Stayed in May 2024

Nothing really

Excellent location, friendly staff and great food

Stayed in May 2024

one of the people on reception even though helpful wasnt very happy

staff and room exceptional. We are coming for our wedding anniversary at the end of may so hope we get another great rrom.

Stayed in May 2024

Cannot fault it. Staff helpful and friendly, food was simply the best and great room.

Stayed in May 2024

Nothing

Room clean, breakfast amazing, staff always friendly and accomodating, nothing too much trouble.

Stayed in May 2024

Decor in need of a refresh

Comfortable bed, good pillows and modern bathroom. Excellent restaurant

Stayed in May 2024

The lift, the parking layout, shower pressure was poor. Breakfast was good but small portioned, would be better if continental was help yourself than ordered. Orange juice had bits in it! (Only like smooth)

Location, clean rooms and well laid out, parking facilities and the terrace.

Stayed in May 2024

Friendly staff, nice bedrooms, amazing breakfast. 2x car chargers available.

Stayed in May 2024

Best hotel in the area and the restaurant food was amazing.

Stayed in May 2024