Grosvenor Park Road, Chester, CH11QQ, United Kingdom
#7 of 33 hotels in Chester
Guests' ChoiceBased on 3181 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 2 May 2024
Lenka
United KingdomIt was a bit too hot - air-con wasn’t working properly
Decor/design/ ambience
Stayed in May 2024
Reviewed: 1 May 2024
Christopher
United StatesNothing
Amazing shower and comfortable bed
Stayed in April 2024
Reviewed: 28 April 2024
Hannah
United KingdomThe room was small. We had a family room but with only two people, not sure how you fit a family in it. The staff were efficient but not super friendly. The drink prices were ridiculous and the staff couldn’t explain to me why I had a food tax on my drink bill. They weren’t very helpful.
The location was great. 10 minute walk to town. The decor was lovely and modern. The smell!! It’s insane!
Stayed in April 2024
Reviewed: 27 April 2024
Christopher
United KingdomGreat location staff excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
United Kingdomthe air con was a little bit confusing
very modern and lovely interior
Stayed in April 2024
Reviewed: 27 April 2024
Fern
United KingdomNothing
Brilliant for wedding as next to Church and central to Chester in general
Stayed in April 2024
Reviewed: 27 April 2024
Theresa
United KingdomNo car park is the only grumble but they do have a deal with a local multi-storey.
Location was excellent. Our room was spacious and the hotel staff very attentive.
Stayed in March 2024
Reviewed: 25 April 2024
Sarah
United KingdomParking is an 8 minute walk to a multi-storey that is very difficult to navigate.
Exceptional staff and great quality food and drink. A comfortable and well decorated room and bathroom.
Stayed in April 2024
Reviewed: 24 April 2024
Chantelle
United KingdomFor a king room it felt quite small! But was comfy 😌
The staff were really accommodating and kind. The breakfast was delicious both days- couldn't fault it.
Stayed in April 2024
Reviewed: 23 April 2024
Ashley
United KingdomBeautiful large room with extremely comfortable bed, courteous and pleasant staff, breakfast was delicious.
Stayed in April 2024
Reviewed: 19 April 2024
Laura
United KingdomRoom was quite dark with only one (frosted) window. Booking.com description erroneously listed landmark view plus robes and slippers. Bar quite pricey.
Very clean, fun & funky decor, lovely bathroom, quiet, nice breakfast with cooked options
Stayed in April 2024
Reviewed: 19 April 2024
Andrew
United Kingdomdinner quite expensive
Stayed in April 2024
Reviewed: 19 April 2024
Vince
United KingdomLovely room, staff very friendly 😊
Stayed in April 2024
Reviewed: 18 April 2024
Gareth
United KingdomAll good
Decor, service, great breakfast, location
Stayed in April 2024
Reviewed: 17 April 2024
Andrew
United KingdomNothing not to like,upmarket hotel with grrat staff ,great service and a good location.
Stayed in April 2024
Reviewed: 12 April 2024
Karen
United KingdomLack of parking
Rooms were lovely. Breakfast cooked to order. Staff very friendly and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Jennifer
United KingdomWine was very pricey at the bar £15.50 for one glass but other tht that not a fault.
Was a lovly hotel staff were so helpful. We went for May husbands birthday he got a card and a free drink was a lovly touch. Shower was amazing. And the toiletries were a lovly bonus.
Stayed in April 2024
Reviewed: 11 April 2024
Nicholas
IrelandParking is by no means close by. It would be an excessively long walk for anybody with any mobility challenges
Welcoming staff, comfortable room
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
United KingdomPossibly a bit more choice of light meals in the evening as dinner menu a tad expensive if just having a short break away & not wanting to spend too much
Staff are very pleasant, very clean hotel & the breakfast was very good.
Stayed in April 2024
Reviewed: 8 April 2024
Sean
United KingdomNo car park
Staff were attentive and friendly
Stayed in April 2024
Reviewed: 6 April 2024
Suzanne
United KingdomDecor was beautiful and friendly helpful staff
Lovely hotel fantastic stay in Chester
Stayed in March 2024
Reviewed: 6 April 2024
Mandy
United KingdomMore sugar given with drinks in rooms....
The breakfasts were great, lots of chose, bathroom in room was wonderful..... great location... just round from centre of town, and every member of staff we came into contact with was amazing!
Stayed in April 2024
Reviewed: 5 April 2024
Jill
United KingdomLocation of the minibar / safe could have been better throughout, as the bathroom door kept banging into it when you went into the bathroom. Having said that the minibar was topped up daily with soft drinks and water, which was a bonus.
Great stay. Location fairly central but quiet. Really clean room , bathroom and comfy bed. Nice to be so close to the park and riverside Staff very friendly and helpful. Would definitely stay again.
Stayed in April 2024
Reviewed: 4 April 2024
Garry
United KingdomExcellent location,excellent staff,room clean and tidy
Stayed in April 2024
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