3 Catherine Street, Exeter, EX1 1EU, United Kingdom
#8 of 29 hotels in Exeter
Guests' ChoiceBased on 1201 hotel reviews
8.7Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.0
Staff
9.0
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 5 May 2024
Aimée
FranceThe only little niggle was it was difficult to get hold of the spa to book and then when we went to the spa there was nobody there at the desk to help...
The hotel itself was clean, stylish and comfortable. The staff were friendly, welcoming and happy. The location was perfect with everything we wanted on our doorstep 😊
Stayed in May 2024
Reviewed: 5 May 2024
Nick
United KingdomNothing
From when we entered the hotel till we left the following day the staff were amazing nothing was a problem. Will defiantely stay here again
Stayed in May 2024
Reviewed: 5 May 2024
Robert
United KingdomFruit provided at breakfast could have been better.
Excellent central location. Friendly and helpful staff. Good choice at breakfast and very comfortable rooms.
Stayed in April 2024
Reviewed: 2 May 2024
Diane
South AfricaThe string smell of perfume diffuser in the foyer. The breakfast wasn't great
Lovely setting and tucked away. Off the main road and also near the cathedral
Stayed in May 2024
Reviewed: 2 May 2024
Diane
United KingdomTraditional breakfast was brought to us before we had finished cereal etc
Balcony lovely decor
Stayed in April 2024
Reviewed: 1 May 2024
Ann
AustraliaBrilliant location in historic centre
Stayed in April 2024
Reviewed: 30 April 2024
Lee
United KingdomNothing
Very good location and lovely hotel overall
Stayed in April 2024
Reviewed: 29 April 2024
Emily
United KingdomNothing - all fabulous!
Exceptional Staff/Customer Service Spotlessly Clean Wonderful Spa
Stayed in April 2024
Reviewed: 27 April 2024
Dan
United KingdomDecor, feel and atmosphere was very welcoming.
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomThis is not quite a complaint but just a small suggestion. May be good to make it clear in the website that as a guest, one can use the gym from well before 10 (as it currently says). I understand the gym is at the bottom of the other facility, which does actually open after 10, but I had no way to know this. Thankfully a very kind staff explained to me they would open it much earlier if I asked, which sure enough they did the 2 days I used it. But again, not really a complaint.
Lovely staff. Also appreciate the commitment to make it accessible for potential guests with limited physical mobility.
Stayed in April 2024
Reviewed: 26 April 2024
Nick
United KingdomGreat central location - we chose a room with a balcony, and so being able to look out over the cathedral and city was a bonus. Very comfortable room, and great staff. Will be back!
Stayed in April 2024
Reviewed: 25 April 2024
Debby
United KingdomOnly Nespresso coffee available in the room, and no idea what flavours the capsules were. My husband is decaff only, but we couldn't figure out what was what. This is only a very small complaint and didn't marr our stay in any way
The staff were very helpful and polite. The hotel was clean and in a great location
Stayed in April 2024
Reviewed: 25 April 2024
Jackie
United KingdomN/A
Location and decor
Stayed in April 2024
Reviewed: 24 April 2024
Peter
United KingdomLiked everything
Decor exceptional,staff friendly and Professional and very clean
Stayed in April 2024
Reviewed: 24 April 2024
Sharon
United KingdomLoved everything
The staff were all so lovely. I was made to feel very welcome.
Stayed in March 2024
Reviewed: 22 April 2024
Agnieszka
United KingdomI recently had the pleasure of staying at this fantastic hotel, and I must say, the experience was nothing short of amazing. From the moment I booked my room, I was excited about the unique feature of a free-standing bath right in the room, which certainly lived up to my expectations. It added a touch of luxury and relaxation that set a remarkable tone for the rest of my stay. The decor of the hotel was impressive. Every detail seemed carefully curated to create an ambiance that was both elegant and welcoming. It's evident that a lot of thought has gone into the interior design, making every corner of the hotel photogenic and comfortable. The staff at the hotel were great—professional, friendly, and attentive. They made sure that every aspect of my stay was handled with care and efficiency, which made me feel well taken care of. Additionally, the location of the hotel couldn't have been better. It was conveniently situated to allow easy access to local attractions, dining, and entertainment options, yet it also provided a quiet escape from the hustle and bustle. I left the hotel feeling refreshed and impressed by the high standards maintained throughout. I am already looking forward to my next visit and would highly recommend this hotel to anyone looking for a remarkable stay.
Stayed in April 2024
Reviewed: 22 April 2024
Shaun
United KingdomBoth bars were poorly stocked on the day we were there
The room and the staff
Stayed in April 2024
Reviewed: 22 April 2024
Gillian
United KingdomNothing
Bathroom excellent well thought out just an amazing hotel for the money
Stayed in April 2024
Reviewed: 21 April 2024
Allan
United KingdomNothing.
Location is excellent staff were very helpful and polite. Room was spotless.
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomBreakfast Buffet could have been better
Clean , modern , staff great especially Danny
Stayed in April 2024
Reviewed: 19 April 2024
Natalie
United KingdomGreat location, lovely rooms
Stayed in February 2024
Reviewed: 19 April 2024
Howard
United KingdomThe lighting in the room was poor for reading, especially at night in bed. The light shades were dark which didn't help spread the light.
Stayed in April 2024
Reviewed: 17 April 2024
Jane
United KingdomGreat room, fabulous location
Stayed in February 2024
Reviewed: 17 April 2024
David
United KingdomNot enough wardrobe space
Style Location and the staff
Stayed in April 2024
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