Drinks in the bar a little on the expensive side.

Just about everything, great location. Victoria Station, AO Arena and food courts all very close. Room good, clean and comfortable with a good shower. Breakfast was good and a nice selection.

Stayed in May 2024

Shower wasn’t as powerful as it looked it was going to be however was still good

Great location, great room, friendly staff

Stayed in May 2024

All was very good

Staff was very friendly, location and all the services provided. I recommend it 100%

Stayed in May 2024

Bed too hard (wife’s feedback)

Great location, modern but in keeping with the area

Stayed in May 2024

Nothing all good

check in smoothly very organised, location great for the train station at Victoria right next door. the room was well planned out everything you could want and more tea coffee, kettle complimentary water, biscuits and iron and ironing board good use of space in the wardrobe for these hidden away. the beds were really comfortable with very light but warm duvets. the bathroom was large with a wet room and had a extending mirror for ladies to do their makeup . I also liked that the bathroom had low level lighting for night time then you did not need to put the main light on and disturb partner. The hotel room and corridors were very quite and very good double glazing as right in the centre but you could not hear any noise at all brill. We ate in the on sight restaurant and the food was very tasty and good portion and this made it value for money . the staff were very friendly and helpful. All in all excellent hotel would recommend to anyone if they can afford to stay there it is a little more pricey but worth it.

Stayed in May 2024

Great location, friendly staff and super quiet for being on a Main Street

Stayed in May 2024

Very stuffy in the rooms and a/c didn’t seem to help!

Location

Stayed in May 2024

No complaints from us. We did end up staying up until the early hours of the morning as we attended a gig at the AO Arena, we didn't think of this when we ordered the breakfast with the room. It would have been great to have it delivered to the room (even if it was for a bit extra)

Really enjoyed our stay and the hotel was in a convenient location as it was by the AO Arena. The room was lovely, spacious and very clean. We had everything we needed and even had 2 bottles of complimentary water in the fridge. We had a good nights sleep and didn't hear a peep from anyone in the rooms nearby.

Stayed in May 2024

Not too much to fault to be fair

Staff very helpful and friendly, breakfast decent .Good location

Stayed in May 2024

Great location, lovely sized room and very clean

Stayed in May 2024

You may struggle if you have mobility issues as steps up to reception but there may be an alternative entry point?

We were going to see Take That and the venue changed to the AO Arena so perfect location. Fabulous Jane at reception allowed us to check in early and gave us late check out as we had booked afternoon tea the day after. Lovely clean twin room, travelling with my sister. Great large shower and lovely cosmetics in the bathroom. Breakfast was served to you which is a refreshing change and lots of choice and made to order. Great location for bars and restaurants. The lovely Leo looked after us at breakfast and two lovely young ladies in the coffee shop area when we had afternoon tea with a great gin cocktail. Thanks to all the staff all were very pleasant and looked after us.

Stayed in May 2024

Nothing

The staff are so friendly, always smiling. The rooms are clean and the beds are comfortable. We had a meal and breakfast in the restaurant which were very good.

Stayed in May 2024

Reception staff on Saturday Jane and the other lady can't remember her name absolutely brilliant.

Stayed in May 2024

I booked two rooms (one for me and my partner and the other for my brother) as we were attending an event at the AO arena. Upon arrival the woman on reception wasn't very friendly and told us quite abruptly that we'd have to wait about an hour until our rooms were ready. Her attitude wasn't very welcoming and we felt like an inconvenience so we left and came back later. The upgraded room we got, I felt wasn't what I paid for really (even if it did have a bigger bed and was comfortable) as I wanted a higher up room the same as the other person in our group got as I paid for two king rooms on a higher floor for the views and so it would be quieter.

The rooms were comfortable and clean. The hotel is in an ideal location for the AO Arena and Victoria Station. The woman on reception when we came back after waiting an hour was very friendly and even upgraded one of the rooms. Also, the lady who checked us out the next day and sorted out our luggage was really nice and friendly.

Stayed in May 2024

No parking although there is a small discount with a nearby car park

Lovely hotel in an unusual building superbly suited for central Manchester and, especially the Arena

Stayed in May 2024

The breakfast was alright. I've definitely had better, but there were plenty of options. Unfortunately the coffee machine was broken when we stayed.

Great location ,right next to Victoria station and Ao Arena. It was quiet, the room was comfortable and we had everything we needed. Lots of restaurants nearby and Arndale centre was a short walk.

Stayed in May 2024

Great location,very slick, great proximity to train station to get to Liverpool the next morning

Stayed in April 2024

Dirty round the shower, for the price you pay it should be spot on

Staff very good, location excellent

Stayed in May 2024

Nothing I didn’t like.

The excellent location to the AO arena and shopping areas of Manchester! Clean, fabulous staff and nice rooms.

Stayed in May 2024

Everything was good, staff were great

Very comfortable and clean

Stayed in April 2024

Nothing really. Only something trivial which is more t/bags. 🤔

Really lovely Hotel. Very Clean ,everything you need and brilliant for The AO Arena, train station, buses, parking and Shops/ Restaurants. The Staff are very friendly and helpful. Zohad and Kaya were very friendly. Overall a very pleasant stay. Would definitely book this Hotel again. Thank you

Stayed in May 2024

Nothing

Clean, spacious, great facilities, amazing shower!

Stayed in April 2024

N/A. We loved everything

Beautiful hotel, gorgeous decor, very clean and the staff on reception are incredibly helpful and friendly. The cafe downstairs is good value for money too.

Stayed in May 2024

No variety in food/ no cheese. Daily the same food

Stayed in May 2024