Quite

It was good for the reason I wanted to stop

Stayed in April 2024

A minor issue but, it was annoying. The final morning at breakfast when we arrived (08:45hrs) there were several items that reflected badly on the hotel. At the breakfast bar, - There was no orange juice and only a small amount of apple juice - There no glasses for the fruit juices - There was only 1 cup - There was minimal water in the urn for tea It took a few requests to get the two staff working the area to address these issues. In addition, we chose a table laid for 2 with napkins and cutlery. Unfortunately, we moved as it hadn't been cleaned before it was re-laid. The two previous days, there were no issues related to stock levels or cleanliness of the tables.

For us it was a very good location with ample free parking. The bar / restaurant was very lively during the evenings.

Stayed in May 2024

The electrical not working in room. Meals took some time to get and the pancakes were dried up.

I rented two rooms and one of the rooms the electrical did not work which included the lamp sockets and the TV. All the property did was say they were sorry but that’s how it goes tough luck.

Stayed in May 2024

Good accommodation, food and bar

Stayed in May 2024

There was a shortage of staff which impacted on some elements of service.

The ambience and quality of the venue was wonderful

Stayed in May 2024

The corridors in the morning were quite creaky and you can really hear other guests coming and going both outside and above our room.

Phenomenal staff and a very friendly welcome. An amazing full English and lots of recommendations for local running/walking routes shared also.

Stayed in May 2024

The main lighting to the room was rather dim. It wasn’t possible to open the windows to air the room. The soap dispensers attached to the wall were not only too high for the grandchildren to reach to wash their hands after using the toilet but too high for me without having water running down my arms. The radiators and towel rail were not working although it was beginning of May the weather was unseasonably cool.

Convenient location. Comfortable rooms and beds. Good bar and restaurant attached with lots of character. Good security to the rooms. The staff were very understanding with the children.

Stayed in May 2024

The Bear's Head is a lovely character hotel with restaurant. Rooms and bathrooms are decorated to a high standard and the staff were very friendly and helpful at all times. We didn't have a meal but the menu looked very inviting and the restaurant was obviously popular with locals. The hotel is very well located for travellers who are driving up and down the M6 but it's in a peaceful countryside location which is an extra bonus.

Stayed in April 2024

Broken toilet lid in bathroom. Not enough milk left in the room

Excellent breakfast & evening meal selection . Lovely size of room & shower. Very well presented

Stayed in May 2024

The ground floor rooms lack soundproofing, the upstairs guests were up at 3am and with every step was loud creeking and thumps. Bring earplugs. The bathroom was quite cold, couldn't figure out how to turn on the towel heater.

Nice rooms in the annex, with the bathroom separated from the bedroom by a hallway. We had dinner at the pub, was very and the staff were helpful. Could do with more staff clearing tables and serving at busy times.

Stayed in April 2024

Staff on the evening were appalling , worst customer service we've experienced having been here 3/4 times a yr for about 7 yrs . won't be visiting here again 😪

Clean comfortable rooms , lovely setting

Stayed in April 2024

Needs drinking water in the bedrooms

Charming country inn, lovely accommodation and food in the restaurant/bar

Stayed in April 2024

Could not check in until 5pm

Comfortable, convenient and good food

Stayed in April 2024

Only very minor point would be to have easier access from pub to our room. We stayed in an annex, which was lovely, but had to walk around outside of fence/patio to go in and out through front door.

Everything we needed for a weekend visit in the area. Handy to be able to choose individual items from breakfast menu without booking a whole breakfast.

Stayed in April 2024

Space in room Very clean Excellent meal Very friendly

Stayed in April 2024

Great English country pub that goes back to the 1600’s. Accommodation was good and comfortable

Stayed in April 2024

A room with a view out of the window.

Breakfast was excellent and in lovely surroundings, we were on our way to Carlisle so was a perfect overnight stop for us .

Stayed in April 2024

TV remote limited by hotel. No access to menu for sound and picture.

Beautiful room.

Stayed in April 2024

Can’t think of anything

Breakfast was amazing value as we had it with our room. Ended up being £5 each. The bathroom in the room was amazing

Stayed in April 2024

Room was quite small and so was the double bed but it was very comfy. The breakfast was good quality but the service a bit hectic and not very friendly.

Super clean and comfortable room. tasteful decor. Lovely old pub. The check in and welcome was very friendly.

Stayed in April 2024

Food price and lack of good lighting in the room

Location, rooms were better than travel lodge

Stayed in April 2024

Restaurant very slow.

Nice room and great location.

Stayed in April 2024

Room was brilliant.

Stayed in March 2024

Lovely place, comfortable room, very good breakfast and nice, friendly staff. And close to the M6.

Stayed in April 2024