There isn't any internet coverage and I was unable to work in my room. I couldn't even make a phone call until I left the area. I think that this is the only downfall of the hotel and will Put business visitors off from returning.

Dinner was simple but very tasty. The room wasn't designed for 6ft plus individuals and I had to crouch down in most parts of the room. The bed was very comfortable and had a good nights sleep. The breakfast was very nice and excellent value for money and very good service.

Stayed in May 2024

The room was warm, you could slide the window just a bit up to get fresh air, but then it was noisy from the road and birds fights very early in the morning. The shower drainage was clogged, the shower cabin was very small and warm.

Very facilitating staff. Good size room. I would suggest to pre-order your breakfast in the evening, it took a bit time before they served it. Breakfast was good. Nice pub/restaurant downstairs, the beef/merlot pie was amazing. It could be very noisy inside the pub though. Convenient parking even for a van. Very close by NEC/Birmingham.

Stayed in May 2024

Loud from the street and from the pub. Very thin walls.

Clean, good location,

Stayed in May 2024

The bed was very hard

The hotel is lovely and perfectly situated for our visit to the Resorts World Arena

Stayed in May 2024

Considering the price of the room, I would’ve expected to have at least a Continental breakfast offered as part of the price, but unfortunately not

Fantastic stuff, beautiful bedrooms and it was very clean

Stayed in May 2024

Pretty much liked it all.

Lovely old building. Quirky but comfortable room

Stayed in May 2024

Service behind the bar was painfully slow however when our food arrived it was hot and tasty. Absolutely no Wi-Fi connection whatsoever.

Good accommodation in a nice location. Huge car park.

Stayed in May 2024

There was no lift. Difficult if travelling alone to carry heavy cases up the stairway. I was very lucky the young man on the reception helped me when I arrived, and a kind resident helped me when leaving. However I did see some rooms are on the ground floor for easy access, but you need to pre-booked.

Beautiful spacious room with a comfortable bed. Nice bar downstairs. Large car park

Stayed in April 2024

Bathroom needed a good clean mould in shower

Great Breakfast friendly staff

Stayed in May 2024

some maintenance issues needed addressing

nice pub

Stayed in March 2024

The room we had was zero wifi which made it very difficult to do my work. Room was freezing when we arrived and had to turn radiators on. Bathroom could do with an overhaul.

Location was good for what we needed. Food was really nice. Bed was very comfy

Stayed in April 2024

A bit dark however, much of that is due to the old world nature of the property

Comfy bed and amazing shower

Stayed in April 2024

Missing lights and tap in cables a little of putting. Guy on breakfast service not the most switched on or attentive

Really good stay, fantastic breakfast

Stayed in February 2024

Broken light fitting by the bed

Room was fine. Food was very good

Stayed in April 2024

The rooms were clean with a good decor but most importantly the bar and restaurant were fantastic - excellent value for money and the food was fantastic. The scallops and the lamb rump in particular were beautiful and so to the cheese doughnuts! Compliments to the chef and bar/waiting staff.

Stayed in March 2024

Fabulous location just 5 minutes from the NEC, staff were very friendly, helpful and all work hard. The bedrooms are stylish, comfy and clean. The food was lovely too. I will be returning next year for BTTS

Stayed in March 2024

The bed was so hard

Lovely big room, well located and a lot of parking

Stayed in March 2024

The room felt very dark wasn’t much lighting, also we stayed in room 4 and had 0 phone signal and the WiFi didn’t reach the room which was a pain as couldn’t make any phone calls and when I needed to use the internet for something I had to stand outside the restaurant to get WiFi signal. The breakfast didn’t come with a continental option it was free tea and coffee juices etc but you had to pay for a fry up and a croissant on its own was £3.50! Would have preferred an option to pay for a continental breakfast of juices fruit yogurt croissants toast and cereals. The actual evening restaurant menu was very expensive so we never ate in there.

Very nice clean and well decorated good location for what we needed, the staff were very friendly and nice. I liked how the room was a like a little out building on the outside of the hotel itself as well so you not backed up next to other people’s rooms it felt very private which was lovely.

Stayed in March 2024

Staff not overly friendly not sure if they were tired as the restaurant was busy or what.

Beautiful room and inn. Breakfast was amazing.

Stayed in March 2024

N/A

Location and comfort

Stayed in February 2024

Breakfast staff were very slow. We had a plane to catch and didn’t expect service to be so slow with only 1 other table present who had already eaten. When we had finished at the table looking for staff who didn’t appear we gave up, went to our room to collect bags then came to check out and it did not look like anyone had come from the back in that time. Thankfully we had already paid for breakfast so could leave the key and go

Evening staff very friendly and efficient. Clean and food in restaurant was lovely

Stayed in February 2024

The room was cold and I couldn't turn the rad up!

Breakfast was amazing and pub had nice atmosphere

Stayed in February 2024

N/A

Excellent location and superb accommodation and value for money.

Stayed in February 2024

Everything was good.

Good food. Portions were just a right size

Stayed in February 2024