1 First Street, Manchester, M15 4RP, United Kingdom
#20 of 112 hotels in Manchester
Guests' ChoiceBased on 5846 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
James
United KingdomLeaving staff in the morning to fend off the fact there was no coffee at breakfast wasn't the best. Staff were great they just didn't know how to solve.
Great location and having Ginos as the restaurant was a great bonus. Good large rooms
Stayed in April 2024
Reviewed: 1 May 2024
Yannick
LuxembourgMy room lacked overall cleanliness; stains on carpet and curtains. Paint's coming loose at certain points as well.
Particularly enjoyed the breakfast. Gym and spa also very useful. Very friendly staff. Recommend the restaurant at the ground floor. Compfy beds!
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United KingdomOnly one complaint, the coffee in the rooms. 'Nescafe original ' really!!!! You get better in a premier inn. At your prices please get some decent coffee.
Everything was really nice, great customer service, nice and clean. Location perfect.
Stayed in April 2024
Reviewed: 30 April 2024
Johno
IrelandThe price
The Manchester United match The style of the hotel The cleanliness The staff were very friendly
Stayed in April 2024
Reviewed: 29 April 2024
Danielle
United KingdomIt was lovely x X
Stayed in February 2024
Reviewed: 29 April 2024
Janet
United KingdomEnjoyed the location and proximity to wedding venue. Great meal for 10 of us at Gino D'Campo's in the hotel. Staff very good. Shame there was a water leak issue in the kitchen on our first morning. Breakfast was a bit patchy with no proper coffee or refills of scrambled eggs and other staples. But the staff worked very hard and cheerfully to serve us as best they could. Excellent breakfast 👌 the following day though.
Stayed in April 2024
Reviewed: 28 April 2024
Catherine
United KingdomOpen bathroom
Great location. Clean and airy
Stayed in April 2024
Reviewed: 24 April 2024
Richard
United KingdomSome of the fittings in communal areas are broken or looking tired.
Convenient location, very comfortable. The onsite restaurant and bar were also excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Ann
United KingdomNothing
Great location, rooms very stylish & comfortable
Stayed in April 2024
Reviewed: 19 April 2024
Michael
United Kingdomnot a lot to dislike
excelent room breakfast was good dinner was good but pricey
Stayed in April 2024
Reviewed: 18 April 2024
Peter
United KingdomRoom decoration was a little plain - all white. Air-con/heating didn't seem to work very well either!
Nice room - if a little plain in decoration. Complementary drinks where a bonus - breakfast was excellent
Stayed in April 2024
Reviewed: 18 April 2024
Fatih
United KingdomTerrible pillows. Average mattress. There could be biscuit etc. maybe along with tea/coffee. Disposable slippers needed.
Very good location indeed. The guy at the reception met me very friendly and helpfully. Can't say the same friendliness for the lady receptionists during my stay. There is a nice restaurant bar at the lobby. Room was big. Interesting layout. Drinks in the minibar are free(finally a hotel made it in the world) A/C works well.
Stayed in April 2024
Reviewed: 16 April 2024
Jack
United KingdomNothing
Staff were so helpful and nice. Room was big and comfortable.
Stayed in April 2024
Reviewed: 15 April 2024
Sam
United KingdomNot a terribly important aspect for us, but the TV and it's interface were below the high standard of the rest of the hotel.
The room was clean, modern and I was pleasantly surprised by the mini bar with included soft drinks.
Stayed in April 2024
Reviewed: 15 April 2024
Emma
United KingdomThe carpets in our room and the corridors were stained and looked like they really need a clean. The 'open' bathroom with lack of private areas to change etc. might be an issue for some travellers.
The hotel is in a great place and the lobby and public areas are all lovely. The staff in the restaurant were really friendly and happy to make porridge for us on request which was appreciated. Overall our room was great - big and comfortable. The complimentary mini bar was a really nice touch. We used the Q-Park car park which with the 25% discount for people staying at the hotel was good value & really close.
Stayed in April 2024
Reviewed: 14 April 2024
Julie
United KingdomBed was a bit slopey and thin pillows. It was a bit noisy.
Location, room space, good choice for breakfast. We had late lunch/early dinner that was very good.
Stayed in April 2024
Reviewed: 13 April 2024
Jamie
United KingdomExcellent staff, cleanliness and location
Stayed in March 2024
Reviewed: 10 April 2024
David
United KingdomBeen on many occasions and still love the whole package, great vibes.
Stayed in April 2024
Reviewed: 9 April 2024
Rose
United KingdomThere were no USB charging points in the room.
How easy it was to book and check in. It was warm and comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Fergal
IrelandGym layout felt cramped with four people in it. More reception staff needed when it was busy
Family room was spacious and well laid out. Restaurant was very good and staff were excellent
Stayed in April 2024
Reviewed: 8 April 2024
Hazel
United KingdomVery clean, super helpful staff, liked being able to leave luggage whilst shopping. Able to check in ahead of time.
Stayed in February 2024
Reviewed: 6 April 2024
Nicola
United KingdomCarpets & decor a little tired in the room. Overlooked the railway track, however wasn’t overly noisy.
Ideal location for the station.
Stayed in April 2024
Reviewed: 6 April 2024
Luke
United KingdomComplimentary mini bar and coffee machine
Stayed in March 2024
Reviewed: 4 April 2024
Ruth
United Kingdomthe mattress on the bed was a bit lumpy not very comfortable
The hotel overall was lovely, complementary drinks in the fridge were a nice touch and breakfast was excellent with lots of choice
Stayed in March 2024
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