1 Waterview Drive, Greenwich, London, SE10 0TW, United Kingdom
#120 of 1,014 hotels in London
Guests' ChoiceBased on 10079 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.1
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 11 May 2024
Janine
United Kingdomrestaurants and bars pricey
rapid, friendly service, brilliant position, good facilities
Stayed in May 2024
Reviewed: 10 May 2024
Odette
United KingdomQuite costly
Brilliant location and close to everything
Stayed in May 2024
Reviewed: 10 May 2024
Isaac
United Arab EmiratesI liked everything
Excellent
Stayed in May 2024
Reviewed: 10 May 2024
Joseph
United KingdomStaff were extremely friendly and helpful, facilities were great, room was fantastic.
Stayed in May 2024
Reviewed: 10 May 2024
Gary
United KingdomWe had to have two single beds even though I had requested a king size.
Super location for O2, yummy breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Ozouf
United KingdomThat it had to end
Everything.
Stayed in April 2024
Reviewed: 9 May 2024
Loredana
RomaniaNot the case. Everything was good.
The room is spacious and very comfortable, and the breakfast is varied and generally excellent. The hotel is conveniently located near the Jubilee metro station.
Stayed in April 2024
Reviewed: 8 May 2024
Elaine
United KingdomConvenient location for the o2 arena, great staff, lovely hotel
Stayed in May 2024
Reviewed: 7 May 2024
Marina
United KingdomThe helpfulness of all the staff cleanliness of the room and every where we went in the hotel excellent location for the 02
Stayed in May 2024
Reviewed: 7 May 2024
Kay
United KingdomSo near the O2 and easy access
Stayed in May 2024
Reviewed: 6 May 2024
Stany
BelgiumIn the morning we got an fire alarm. Everybody needed to go outside; some were half-naked, some were interupted during breakfast. you could at least expect some gesture from the staff (free drink/breakfast,...). Also and what's more important.. during the fire alarm, the way-out to the O2 was closed so everybody needed to go again inside the hotel to find a way-out... unacceptable and dangerous. When reserving via Booking.com, you don't get an invoice. conclusion... service level is so-so
the room was super. Very large and quite. The location of the hotel couldn't be better. Nice parking space in front of the hotel
Stayed in May 2024
Reviewed: 6 May 2024
Sharron
United Kingdomcheck in - staff busy with something seemed a reason to ignore the queue
great location - the best for use of the 02
Stayed in May 2024
Reviewed: 6 May 2024
Denise
United KingdomThe check in took too long. The receptionist was lovely but the system was so long. Very expensive hotel stay.
Location to the 02. The room was brilliant. Beds and pillows so comfortable. Lovely shower and toiletries. Great view of the Thames. As it was my birthday I was given a little box of chocolates on arrival and there was a lovely chocolate cake in our room.
Stayed in May 2024
Reviewed: 6 May 2024
Craig
United KingdomExcellent location for the o2 arena, staff were helpful, very clean and food was great. Though it’s pricey, it’s of high standards.
Stayed in May 2024
Reviewed: 6 May 2024
James
United KingdomNothing, really. I suppose it's a bit expensive but we enjoyed our stay.
The hotel is ideally situated for the O2. The user water taxis stopped at North Greenwich so it was also easy to get into Greenwich and central London. The hotel staff were pleasant and attentive and the room was clean and comfortable. We ate in the restaurant in the evening and for breakfast. Both times, the service and food were excellent.
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
United KingdomCould do with having a bigger car park and more electric vehicle charging points
We booked the intercontinental for it’s location as were going to a performance at the 02 Arena
Stayed in May 2024
Reviewed: 6 May 2024
Jhonz2024
United KingdomNone
Prime location, accessible to the O2, and premium facilities like the pool and gym.
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomNothing not to like.
Location and the hotel and hotel room was pretty special the views from 6th floor over the Thames was stunning 🤩. Also the facilities on offer at the hotel which has a corridor straight into the O2 you couldn’t get closer we’re fabulous. The staff at the hotel were very well mannered and nothing was too much trouble. Always greeted with a smile and kindness. Would definitely stay here again.
Stayed in May 2024
Reviewed: 6 May 2024
Timothy
United Kingdomall went well
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United KingdomGreat location. Food was really good
Stayed in April 2024
Reviewed: 5 May 2024
Carl
United KingdomAir con in room didn't work properly
Breakfast was excellent, everything you could possibly need, and all very well presented and cooked
Stayed in May 2024
Reviewed: 5 May 2024
Kenny
United KingdomThe £45 bill to park my car overnight
Everything
Stayed in May 2024
Reviewed: 5 May 2024
Kellie
United KingdomNothing
Very friendly, staff very helpful, loved the room upgrade for my birthday, made it more special 😀
Stayed in May 2024
Reviewed: 5 May 2024
Tracy
United KingdomWelcoming and friendly staff, room was lovely and great location.
Stayed in May 2024
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