Attentive and friendly staff. Comfortable hotel in a great location. Lovely views across the bay and toward Duart Castle. Close to ferry port, we walked to our sailing in 10 minutes.

Stayed in June 2024

Comfortable rooms, nice lounge area, great breakfast and evening meal. Nice grounds with access to the water

Stayed in May 2024

Bed and pillows are uncomfortable. Restaurant menu a bit too elaborate and not friendly enough for youngster.

Staff is amazing and will go above and beyond to help and provide full satisfaction.

Stayed in May 2024

The layout of this hotel is awkward, requiring use of multiple staircases. There is no lift, although staff will assist with luggage if requested. We had to request additional room supplies.

The dining room is inviting and efficiently operated. The food at both breakfast and dinner is delicious, well prepared and presented, and served. The room and beds were comfortable, and the staff was friendly and helpful. The location is convenient to ferry and bus transport.

Stayed in April 2024

Dining was excellent, location is convenient to the ferry, ample parking available.

Stayed in May 2024

We were in room 71 to start with - up and down endless stairs, the architect should be shot! We were moved to Room 11, an excellent room. The food was a tad expensive.

Rooms on same floor as reception ok

Stayed in May 2024

Every thing was fine just for me over priced

This is a nice place but I think over priced but than it’s on

Stayed in May 2024

The main section of the hotel did not have an accessibility lift for people with mobility issues. This made it difficult to get down to the bedrooms for elderly people in my party. The ramp outside down to the pool area would have been an alternative but people shouldn't have to go outside to take access to their rooms within the building (this is not up to British standard design regulations). The pool area could have been cleaner and I think was overdue a deep clean as grime etc had started forming around the base of the pool.

Restaurant, Bar Area, Rooms, Staff well all excellent. I cannot fault the main amenities and it was a lovely place to stay and set up camp for a weekend away in mull.

Stayed in May 2024

The hotel is very big and a bit unpersonal, so you won't find there a typical "atmosphere"

Comfortable and well located for a deep exploration of Mull island.

Stayed in May 2024

To get to our room we needed to go down 2 flights of stairs then up some more. It was a bit of a struggle with suitcases . We certainly got our steps in with this hotel.!

We loved sitting in the lounge in the comfortable chairs looking over the bay. We loved the foot path to the sea shore. A beautiful place , so peaceful.

Stayed in May 2024

Breakfast was okay but had much better in like for like hotels.

Location to ferry

Stayed in May 2024

The distance travelled from reception to our room which entailed four flights of stairs & more steps as you approached the room became difficult with a bad leg & heavy suitcase. Other acces points would have been better. The restaurant menu was disappointing

Located not far from the port in beautiful surroundings. Nice trails to walk. Furnished to a high standard.

Stayed in April 2024

Location was ideal for travel around the island.

Stayed in May 2024

The bathroom tap didn’t have very good pressure and the restaurant was slightly on the pricey side.

Very clean and a lovely large room, nice grounds and trails surrounding the hotel. Room came with lots of snacks and drink options.

Stayed in May 2024

Very helpful staff at reception and in the restaurant. Room was comfortable, clean with good facilities including a large TV and excellent shower. Loved the pool.

Stayed in April 2024

Nothing

Staff were very helpful and the restaurant team were great. Lovely location and great views.

Stayed in April 2024

Very limited menu in the Deck bar and either had to eat bending over coffee tables or in a souless bar area downstairs where we were practically eating in the dark on our last night despite asking for the lights to be put on!

Very central location for touring Mull. Comfortable beds

Stayed in May 2024

Too expensive

Good location Comfortable room.

Stayed in April 2024

The only disappointment was the kitchen, prices were high for what was served at dinner (eat elsewhere!), Breakfast was OK, but again price-performance was rather questionable. Apart from that it was really good.

The location, the view, the friendliness of staff were all terrific. Its a great place to be based to explore Mull. The spa worked well and spa staff were really friendly. We used bikes to cycle about.

Stayed in April 2024

Price - £220 for two of us without breakfast.

Big room and bike storage. There were some nice public areas.

Stayed in April 2024

the windows are looking a bit tired and in need of sanding and repainting. the carpeted stairs down to the bedroom also look a bit worn. also i thought i was going to have a relaxing swim but didn't know ahead that the swimming pool is also used by the local community, so there was a bunch of kids having a lesson when i went, which is fine but i wish i had been aware of before heading down as i could have gone at a different time!

my room was big, the shower was great, they left snacks and coffee for me, breakfast was delicious as well as dinner. I also loved the view from my room directly overlooking the sea.

Stayed in April 2024

Our room never got cleaned the 2nd day, I had to ask at night if we could get fresh water as we drank the bottles previously. Beds were squeaky and uncomfortable

Loved the facilities, the views were spectacular and the staff were friendly

Stayed in April 2024

I guess American seniors are a bit soft. I found the bed much too hard despite inquiring ahead of time. I was told that they were medium firmness. I attempted to sleep on top of the duvet. There were a lot of stairs for a person recovering from a broken back and a visually impaired person. The hotel tried their best, but due to my late request, we had to deal with stairs. Not their fault.

Hotel and rooms were beautiful. Staff was wonderful. Restaurant was very good.

Stayed in April 2024

Dog friendly room long walk to get outside. Lounge menu limited choice.

Staff were excellent and made the stay.

Stayed in April 2024