The biggest issue was with shared toilet and shower. I need to admit it was clean and for one day it wasn't huge issue Also lack of a sink to wash hands after a long journey. needed to use shower to wash hands.

Excellent location, a few minutes walk to station and underground. Not a long walk to tourist attractions. Room may look a bit small but for a short stay does that really matter? Bed was very comfortable.

Stayed in October 2023

The toilet wasn’t clean and is wasn’t big enough

Only the room

Stayed in October 2023

I didn't expect too much, and there's a surprising number of hotels in London throughout all price categories that have shared bathrooms. Still, I would've wished for more sinks. What use is a toilet if you have to go to the other one to wash your hands…

A conveniently located small hotel (right near Victoria Station), just right to hunker down after arriving in London, especially if you're just staying one night anyway and don't have a need for anything special. My room was tiny (about 4' x 7'), but the bed was warm and comfy enough.

Stayed in October 2023

No wash basin in bedroom. No wash basin in toilets or bathrooms on 1st and 2nd floor. No TV. No baggage storage.

Generally clean .and pleasant decor.

Stayed in October 2023

No Tv, reception staff very hard to get hold of -(despite the invite to ring the bell), room wasn't very clean and bathroom floods whole floor very quickly. Other rooms very easily overheard.

Location is excellent

Stayed in October 2023

The room was noisy because of the trains, which sounded as if they were running in the hall! The window was not tight and the bathroom fan vents to the outside. I'm sure it would have been better if that was fixed. The trains do stop from midnight to 5 a.m so I was able to sleep then. I stayed at this hotel earlier in the week, in a different room, #9. The tea things were on a shelf on the wall, which I bumped into in the night and got a nasty bruise. Although the room was small, about what I expected for a single, there was room to add a table and chair and a reading lamp, which would have improved things greatly. I found the price for a Sunday night was more expensive, 50 pounds more than for my Friday night stay which surprised me. And there was no one at the desk when I arrived at 7:30; if it hadn't been for other guests coming in at the same time, I would have been locked out!

Location, close to Victoria Coach Station was excellent.

Stayed in October 2023

For what I paid, not valid for money. No TV, broken internet, absolute tiny room and tinier bathroom. Backs into train tracks.

Near train station

Stayed in October 2023

No lift

Very close to main coach / train station in london

Stayed in October 2023

Ensuite grubby, incredibly small room, stains on carpet, no TV

Bed was comfy. Near the coach station.

Stayed in October 2023

The ensuite bathroom was tiny, we didn't use the shower as it was so small. There was a lot of noise from the train lines and the station (we were at the back of the building). The room also got very warm, there was a fan but it was squeaky. Staff weren't there when we arrived to check in and we had to wait outside for a while until they arrived. We also ran out of loo paper and there was nobody around to ask for more - staff were not there much at all. No TV in room. Not many sockets. Would also be better if there was a lamp rather than just the big light. Described as a deluxe room but pretty basic.

Travelled with my daughter for theatre visits. Hotel was in great location. We weren't in the room much as we were out all the time. The room was clean and comfortable. Newly decorated.

Stayed in October 2023

No tv or breakfast option

Location

Stayed in October 2023

One of the main reasons I booked this property was because of a bag drop facility. Some comments mentioned this was not available so specifically asked before booking and was told this was possible. When I arrived early there was no staff at the hotel and when I finally got hold of one of the cleaners I was told there was no bag drop. Eventually I was allowed to leave it unsecured in front of reception, not ideal! I would not have booked this room if I knew there was no backdrop.

Location was convenient and room surprisingly quiet despite being so close to the train station. The room was small but that was expected and fine if all you need is somewhere to sleep which was exactly what I needed.

Stayed in September 2023

Bathroom is very small

Good location

Stayed in September 2023

Room and bathroom were very small, room design not ideal for a couple sharing.

Location and cleanliness

Stayed in September 2023

They canceled my first reservation at midnight the same day I was supposed to arrive. It was very stressful to have to find a good room for the same day!! For my second reservation 3 days later ( and a different kind of room) I wasn’t sure the history wouldn’t repeat itself. Another problem as big as the first one, there was no sink. There was no sink in my room, no sink in the toilets down the corridor. The only sink to be found was going down a flight of steps, crossing reception and down another flight of steps.

Good bed, friendly staff and very clean.

Stayed in September 2023

The bathroom is VERY small. A grown man would not fit on the toilet but there is a shared toilet on the other floor. Also, the plug for the kettle doesn't reach the socket. The shelf it's on needs lowering considerably.

Very easy check-in and fit the purpose for what we needed. An easy overnight stay for a concert. Bed was night and comfy and the location was perfect being right next to Victoria Coach Station.

Stayed in September 2023

It was incredibly small. There was hardly any room between the bed and shower/ toilet. There were 2 steep flights of stairs to the room. I have some mobility issues and wouldn't have booked it had I known. It would be terribly difficult to climb them with a suitcase. It was quite warm in London for September. The room was like an oven, even with the window wide open. We left after one night because the heat was unbearable- I accept this was not the owner's fault.

The room and bedding were spotless. The shower was lovely- powerful and hot although small. The manager was very polite. It wasn't overly expensive either. There was a nice pub at the end of the road. Victoria Station was a ten minute walk.

Stayed in September 2023

Check in time adjustment At reception

Small room window Tidy clean

Stayed in August 2023

No curtains. Smallest shower I've ever had (approx. 70x70cm). Very noisy trains all night straight out of window. No luggage storage and narrow staircase leading up with no lift.

Very clean room. Newly modern decorated. Tea/coffee maker(with not long enough cable). Comfy bed. Good value for money.

Stayed in September 2023

There was a lot of noise in the night

The location was central to where we wanted to be and the price was reasonable

Stayed in September 2023

The room was small, however, this was not an issue, there was no TV which my daughter couldn’t her head around.

The property was really close to amenities

Stayed in September 2023

I can only advise everyone to book this hotel. In my opinion, even the term pension is not suitable for this, let alone hotel. Based on the pictures you can see which rooms are offered here. After we wanted to complain about the booked single room (we also booked a double room in addition) in the basement, the staff hid from us in the basement again, so as not to have to answer questions. The new room, which was then ordered (after we had searched and found the staff in the basement), did not correspond to the booking in the sense of an associated private bathroom. The extra bathrooms on the corridor were smeared with dark dirt on the tiles in the upper area…

./.

Stayed in May 2024

Check out time of 10 o clock

Quiet area close to tube at good price for London with coffee facilities

Stayed in May 2024

The room was Stinky. I had to stay in another hotel due to humid and stinky room. I do not recommend this hotel.

Nothing

Stayed in May 2024

Reception guy is friendly and supportive and I like the location near to station easily accessible by 5 minute walk. Recommend for short stay.

Stayed in May 2024