34 James Street, Helensburgh, G84 8SU, United Kingdom
#15 of 34 Holiday rentals in Helensburgh
Guests' ChoiceBased on 38 apartment reviews
8.8Cleanliness
9.2
Comfort
8.8
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2024
Christopher
United KingdomGreat location for travelling loch lomond and beyond
Stayed in May 2024
Reviewed: 24 May 2024
Belinda
SwitzerlandTypical UK showers 🙈 not a fan but it's expected. Beds very soft (not my personal preference)
Clean, great location, plenty of space.
Stayed in May 2024
Reviewed: 13 May 2024
John
United KingdomSettee was very uncomfortable and little bedroom needed ventilated as beds were damp on first night , but open the window for a while and it cures the dampness
Location was excellent
Stayed in May 2024
Reviewed: 8 April 2024
John
United KingdomThere was nothing to dislike. Very happy with everything.
Location was great, right in the centre of the town, good size bedroom. The kitchen / living room was a good size. It had a cooker, fridge, dishwasher microwave and kettle. There were plenty of pots, pans etc. There was also leaflets for the local takeaways.
Stayed in April 2024
Reviewed: 26 March 2024
Tom
United KingdomDid not intend to bother the host, but had to telephone to ask for the code to access the keys. An email arrived from Booking.com giving me the code when I'd already been in the accommodation for three days. The apartment next door had late night and noisy visitors more than once.
The location is ideal for the local area or touring. Easy walking distance to railway station to visit Glasgow or other large cities. Good facilities and comfortable accommodation.
Stayed in March 2024
Reviewed: 4 March 2024
Mary-rubina
United KingdomWe weren’t warm enough especially on the first night. Quite a different type of duvet from what we use. 3 out of the 4 of us were OK on the second night.
N/A
Stayed in March 2024
Reviewed: 26 February 2024
Russ
United KingdomGreat location lovely pubs and restaurants on the doorstep 👍
Stayed in February 2024
Reviewed: 24 February 2024
Susan
United KingdomN/A
It was exactly what I wanted. A clean comfortable apartment at a very reasonable price.
Stayed in January 2024
Reviewed: 10 January 2024
Sandra
NetherlandsNo table to work on with lap top , sitting area was quite small but was accurately represented in the photos. If weather is good this does not matter but weather was very poor when we were there so we stayed in a few evenings .
The property was exactly as described , very central , well equiped , clean , lovely shower and bathroom . Bed was very comfortable and the heating was excellent , very cosy.
Stayed in December 2023
Reviewed: 1 January 2024
Sarah
United KingdomNothing , great wee flat
Great location near all the amenities and handy for everything you need.
Stayed in December 2023
Reviewed: 28 December 2023
Craig
United KingdomAccess to back garden with dogs created some tension with a neighbour, despite being very careful to clean up.
Very clean and modern, well equipped, allowed pets. Great location.
Stayed in December 2023
Reviewed: 28 October 2023
Gareth
United KingdomNothing.
Very clean modern accommodation. Lovely stay.
Stayed in October 2023
Reviewed: 22 October 2023
Anne
United KingdomVery clean and warm. Good quality throughout.
Stayed in October 2023
Reviewed: 18 October 2023
Carla
United KingdomWe went in cold weather, for privacy ,curtains in bedrooms ,would be a great added bonus,for warmth,block light out in the Mornings.
The flat was beautifully laid out,clean, a real home from home,and modern, with great facilities,nothing to needed extra,exceot your food, yourselves, and enoy, Gill was very understanding,when my partner left his bag,and allowed a quick return to collect.
Stayed in October 2023
Reviewed: 7 October 2023
James
United KingdomNot applicable.
Very clean and comfortable. It was the standard you would expect for a guest house. The host was accommodating with a request that I had and was communicative.
Stayed in October 2023
Reviewed: 30 August 2023
Lauren
United KingdomLocation is great, few minutes from town, shops and beach. Main bed was so very comfortable
Stayed in August 2023
Reviewed: 16 August 2023
James
BelgiumNothing
Absolutely wonderful, great facilities, super comfortable and the perfect location, so convenient for the town centre yet lovely and quiet too. Also handy for the sea.
Stayed in August 2023
Reviewed: 27 June 2023
Lia
United KingdomNothing
Great location, lovely wee flat, all the amenities
Stayed in June 2023
Reviewed: 25 June 2023
Caitlin
United KingdomThe property is brilliant. It’s very spacious and well kept and its quiet no noise disturbances at all! Really impressed with the location.
Stayed in June 2023
Reviewed: 5 June 2023
David
United KingdomBlinds on the windows in Scotland in the summer aren’t appropriate for children trying to sleep. they need blackout curtains for bedrooms. Bathroom could have been cleaner.
Location, price and size of the property. Good utilities within the kitchen and nice towels.
Stayed in May 2023
Reviewed: 19 May 2024
Richard
New ZealandThe bar stools were far to high for the servery, you couldn't sit there. Had to use the outdoor chairs and pile the squabs from the sofa and cushions on them to be able to sit there and eat! The showerhead support was broken so it kept pointing to the ground. The neighbours boyfriend smoked outside their flat, which was just outside our door. The smoke wafted in, it was discusting. I asked him if he'd mind moving and he refused. The lights in the bedroom were inadequate! The beds were incredibly hard.
Great Location. Induction cooktop amazing.
Stayed in May 2024
Reviewed: 17 December 2023
Hilary
United KingdomNo recycling facilities - would be nice to have small milk provided
Great location, warm and very quiet
Stayed in December 2023
Reviewed: 21 October 2023
Carol
United KingdomShower was too hot or too cold
Location
Stayed in September 2023
Reviewed: 10 July 2023
Anonymous
United KingdomBed a little soft for us. Towels a bit small
Location. Very quiet. Access to garden
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content