Shipton Road, York, YO30 1XW, United Kingdom
#90 of 102 hotels in York
Guests' ChoiceBased on 2805 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 29 March 2024
Chrisg
United KingdomPlumbing and ventilation in room needs an update.
Friendliness and helpfulness of staff.
Stayed in March 2024
Reviewed: 28 March 2024
Simon
United KingdomHotel was clean. Staff very friendly and helpful. Bed was huge and room was ideal for us. The local was great. Just a short walk to the park and ride so getting into the city centre was easy.
Stayed in March 2024
Reviewed: 26 March 2024
Barry
United KingdomNothing was wrong with stay
Room was good
Stayed in March 2024
Reviewed: 26 March 2024
Katherine
United KingdomOnly complaint would be that we requested a cot which was confirmed by hotel, at check in they also confirmed but there wasn’t a cot in the room so a member of staff grabbed one and we put it up ourselves which is hard when travelling with a very active one year old.
Nice staff, lovely Easter theme for kids, everything was clean and tidy and well presented. Good tea options and biscoff biscuits that are my fave! Garden was also nice with a big pergola that my little one played in too.
Stayed in March 2024
Reviewed: 26 March 2024
Tom
United KingdomLovely hotel
Stayed in March 2024
Reviewed: 21 March 2024
Amanda
United KingdomN/A
As I been there before as been a while, the reason why I booked this hotel due to parking, lovely breakfast and love the styles of the bedroom like some have wooden panel around. I would book again in the future.
Stayed in March 2024
Reviewed: 20 March 2024
Susan
United KingdomService extremely slow!
Room was comfortable and clean.
Stayed in March 2024
Reviewed: 18 March 2024
Michael
United KingdomThere was lot of noise at night like banging furniture
Good location
Stayed in March 2024
Reviewed: 18 March 2024
Jeremy
United KingdomConfusion with booking in after contacting the hotel and then on arrival staff had no idea we had been in contact
Location for our wedding event
Stayed in March 2024
Reviewed: 14 March 2024
Bernadette
United Kingdomthere was a mixed race boy running around the bar with his music on his mobile. This is not acceptable, because people are there to relax.
comfy bed, very clean, great staff, good breakfast
Stayed in March 2024
Reviewed: 14 March 2024
Donald
United KingdomThe furnishings and decor in the room were a bit tired. We also had to ask for a second set of towels which should not be necessary in a double room.
The public spaces were very spacious and the dining room was well appointed.
Stayed in March 2024
Reviewed: 13 March 2024
Judy
United KingdomNot a great selection for dinner but the food was good.
Staff very friendly and efficient. Excellent breakfast with lots of choice. Clean, pleasant room with armchairs. Good wifi.
Stayed in March 2024
Reviewed: 10 March 2024
Tia
United KingdomQuite dated decor in rooms and mattress was very firm and uncomfortable
Beautiful inside and outside. Very grande reception.
Stayed in March 2024
Reviewed: 9 March 2024
Nixon
United KingdomThe weather
Breakfast great.perfect location for us.handy for park and ride.no complaints
Stayed in March 2024
Reviewed: 7 March 2024
Allen
United KingdomNot enough staff on night time , especially when young kids running around hotel , it was a young rugby team staying there, so parents were not checking their kids and just made it uncomfortable for our friends who had come over to see us , also my partner who lives in malta 🇲🇹, thought it inappropriate, We found a toilet roll stuffed with human hair and the previous people's rubbish in the bathroom bin .
Great room very big , nice bed , comfy ,
Stayed in March 2024
Reviewed: 7 March 2024
Alan
United KingdomThe location was great the hotel was clean and staff grest
Stayed in March 2024
Reviewed: 3 March 2024
Peter
United KingdomBreakfast was a bit chaotic, no cups, waited quite a while to be seated. Also the rooms are ok but a bit dated and the place could do with a coat of paint be ause theres scuff marks all over the corridors.
Great location and the rooms where ready early which was a bonus. Staff where very helpfull and the rooms are huge.
Stayed in March 2024
Reviewed: 3 March 2024
Yasmin
United KingdomHardly anything
This was a gift for a special birthday, the staff were very friendly and accomadating. A very pleasant experience
Stayed in March 2024
Reviewed: 1 March 2024
Dr
United KingdomVery creaky floorboards on 1st floor and in my room
Location, spaciousness
Stayed in March 2024
Reviewed: 1 March 2024
Keenan
United KingdomNo, or too little to notice seasoning in the food at dinner. Very bland!
Lovely room, Very friendly staff
Stayed in February 2024
Reviewed: 1 March 2024
Toni
United KingdomThe rooms are a bit outdated, it could use new fixings on the lights and a new bit of paint on. The beds although Lovely and big did not match the small headrest, the headrest was a bit out of place.
Rooms were spacious and clean being on the ground floor was very helpful with having children with me. The wooden furniture was very nice, it had an old school hotel feel to it. We checked in later in the day and the staff member on the reception was full of smiles and very friend.
Stayed in February 2024
Reviewed: 29 February 2024
Wendy
United KingdomEverything was lovely Staff are friendly, and although the hotel is a little dated in places, it's lovely and clean. And our pooch is made so welcome!
Stayed in February 2024
Reviewed: 28 February 2024
Neil
United StatesRooms were a little worn round the edges
Comfortable good value hotel
Stayed in February 2024
Reviewed: 28 February 2024
Michelle
United KingdomNot a great deal of choice on the menu for my tastes, the room whilst clean was tired
The public areas were very nice. Bed was comfortable
Stayed in February 2024
Reviewed: 27 February 2024
Katherine
United KingdomNothing to mention.
Room was comfortable and to expectations. Breakfast has a good selection and very well presented. Staff were helpful and friendly.
Stayed in February 2024
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