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Reviews of Kaoglen-Spruce-Hot Tub-Forrest Setting-Pet Friendly

Glen Derby, kirkmichael Kaoglen Lodge Hotel, glen derby , kirkmichael, Balnald, PH10 7NA, United Kingdom

#9 of 11 hotels in Balnald

Guests' Choice

Review score

Based on 33 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    8.1

  • Facilities

    8.4

  • Staff

    8.1

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 22 March 2024

    8.0
    Lovely lodge
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Nothing detrimental but would recomend some small area upgrading. Hot tub area not private or closed in even though it is to be pet friendly.area . at rear could be more utilised for each lodge rathe than the dug out earth piled up. Could do with light at night on seat area at back maybe solar power with motion sensor. Tv could do with being more recent tv channels as set up is freeview now and is 3 months behind . The WiFi very poor tried numerous times to get bbc I player, stv player itvx or other channels and Internet but every 10 mins drops off have to start again. Kitchen light bit of pain as you have to keep moving or light goes out , timer adjustment I thinks. Could benefit a chest of drawers or wardrobe for clothes no storage.. On safety matter if God forbid a fire evac you could really do with lighting on escape route and a gravel path as have to walk up grass slope and along uneven ground small cost for safety of guests.

    Layout of Lodge very good, hot tub great. location good. Very warm accommodation nice homely character to property well done.and pet friendly.

    Stayed in March 2024

  • Reviewed: 11 September 2023

    9.0
    Relaxing. Just what we were looking for
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Outside area could be a bit more private especially with the new lodges being built.

    Very spacious lodge. Comfortable we stayed for my husbands birthday and added the balloon package which did not disappoint. Staff were friendly and helpful

    Stayed in September 2023

  • Reviewed: 1 August 2023

    8.0
    Nice weekend
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub wasn't very private and the view, whilst ok, wasn't as good as it could be given the location. There were also a lot of flies around, perhaps some sort of fly zapper would be useful. Also, the TV didn't connect to the WiFi so we couldn't access any of our TV accounts which was quite disappointing.

    The lodge and restaurant were really nice. Lots of space in the lodge and the food and service in the restaurant were top class. Lodge was spotless clean and had all the facilities for a short break. Lots of outdoors stuff to do right from the door.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Lovely mini moon
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    No tea, coffee sugar etc. was a long drive into Pitlochry after we had just arrived to get the basics. Would have been a nicer touch if they were provided. Even a few sachets to start you off

    Very peaceful. Lovely and spacious, bed was very comfortable. Kitchen gadgets were great

    Stayed in May 2023

  • Reviewed: 22 February 2023

    9.0
    Great lodge, great location, would definitely return
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Privacy from hot tub - minor issue which could be solved with a half/quarter panel to block out the view from other lodges. Did not stop us using it though!

    Location, decor, cleanliness, quietness

    Stayed in February 2023

  • Reviewed: 30 January 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Our switches cut out at 11 pm we had no way to finish watching a film we were watching. Couldn't charge our phones for the drive home the next day. The WiFi also cut out so had no way of contacting anyone. This was the only downfall couldn't fault anything else.

    The room and hot tub were amazing. The staff in the pub were so lovely made the trip even better telling us little things to go see.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t get up to the lodges because of the snow/ice on the drive up - had no warning of this or any idea that this might be an issue. Had to get a lift from some locals in a 4x4. Also no soundproofing between rooms - could hear the guests on both sides of us (early morning & late at night in the hot tub).

    Nice open & fresh space with clean and comfortable bed. Hot tub is a great added touch however not as private as you would hope.

    Stayed in January 2023

  • Reviewed: 8 October 2022

    9.0
    Relaxing place
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Friendly helpful staff. Lodge was spacious clean and so peaceful. The perfect place for a relaxing time

    Stayed in September 2022

  • Reviewed: 30 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Outlook to rear could be improved.

    Accommodation well presented

    Stayed in August 2022

  • Reviewed: 27 March 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    There are no outside lights where hot tub is situated, very basic hot tub, not so much as a cup holder, no privacy either.

    Stayed in March 2024

  • Reviewed: 25 October 2023

    1.0
    Contradicting Information - Horrific Customer Service
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    I am writing this review due to the way things were handled during the situation we found ourselves in, with the red and amber weather warning in Scotland on the days we were due to visit the lodge we had booked. Due to the severity of the situation and risk to life, the evening before our scheduled arrival date to the lodge, I reached out to booking.com and the lodge. Booking.com informed myself that they could change the date for the booking. Following a few messages back and forth, they asked me to confirm the change, which I did. I was also in communication with the manager at the lodge via sms and they said they had spoken to booking.com and approved the date change. The next morning I see the dates haven't changed so I again reach out to booking.com who said the lodge did not accept the date change. I contacted the lodge and they said since we booked via booking.com that they couldn't do anything and that booking.com has a 24hr change policy - which was never mentioned by booking.com. Both parties saying reach out to the other but neither able to come up with a solution. The Scottish government adviced against all travel to the areas so we were not going to go against this advice and risk our lives. Booking.com never reached out to me saying there would be an issue changing the date, they never said they were pending approval from the lodge, they never mentioned any 24hr policy update. Similarly, there seems to have been mis-communication between employees at the lodge who gave conflicting information, via the app and sms.These were special circumstances which I would have thought booking.com and the lodge would have taken into consideration - or at the very start of the whole conversation said they couldn't do anything about. I spent hours back and forth between all parties, receiving contradicting information.

    NA

    Stayed in October 2023

  • Reviewed: 4 August 2023

    4.0
    Too dog friendly
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The comfy bed.

    The look of the place/ setting.

    Stayed in August 2023

  • Reviewed: 28 July 2023

    10
    Amazing stay!
    • Leisure trip
    • Family with young children
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property was beautiful Staff were so kind. Judy the dog made our trip

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely loved our stay at the log cabin hotel. We stayed in spruce cabin and it was perfect! Such beautiful decor and so spacious! The views from our lodge were amazing felt like we were in the middle of nowhere and the hot tub was an added bonus! Warm when we arrived and was cleaned out the morning of our second night stay. Also got the birthday package for my partners birthday and was blown away with the effort of decorations and balloons can’t thank the staff enough! The place is also super dog friendly we brought our little chihuahua with us and he loved it. The restaurant was also amazing and delicious! We will defo be back can’t wait to pick a different cabin to experience next time! Thank you so much 😊

    Stayed in July 2023

  • Reviewed: 16 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like the outside areas they were unfinished

    Lijed the lodge

    Stayed in June 2023

  • Reviewed: 16 February 2023

    10
    Great
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Maybe some sachets of coffee and some teabags could be provided.

    Well equipped and spacious and warm. The hot tub was looovely.

    Stayed in February 2023

  • Reviewed: 6 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub could have been fenced off better so it wasn’t opening right out to the wooded area which was a mud bath and looked like a building site. Couldn’t enjoy the hot tub as much as we wanted.

    Lodge was good and spacious

    Stayed in November 2022

  • Reviewed: 5 December 2022

    10
    A place everyone should visit
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    It was perfect from the room to the decor to the hottub to the location

    Stayed in December 2022

  • Reviewed: 30 October 2022

    10
    Beautiful, comfortable stay!
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    We fully enjoyed our stay, however the only issue we encountered was the door locks, the alignment isn't quite right so can make it difficult to lock/unlock them.

    We loved our stay, out of the way and able to fully enjoy the nature around you. The living roof is a beautiful touch. I'd fully recommend the hot tub at night, keep lights off and watch the stars. Clean, comfortable and a fantastic shower! For the kitchen, remember to take everything you need. There is a little village shop in Kirkmichael down the road that I would recommend checking in for anything you've missed!

    Stayed in October 2022

  • Reviewed: 21 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    No steps for hot tub. Shower entry can be very slippy. Perhaps salt and pepper provided could be as part of a little essentials package.

    Lovely little wooden Lodge style. Comfy bed. Roasting hot tub. Very cosy and comfortable.

    Stayed in September 2022

  • Reviewed: 22 August 2023

    9.0
    Fantastic and relaxing
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    A little more privacy would be nice at the rear area where hot tub is situated

    Lovely property and had everything we needed.

    Stayed in August 2023

  • Reviewed: 6 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 27 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 21 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

Showing 1 – 25

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