Windows & cooker broken

Windows & cooker broken

Stayed in July 2023

It’s as if this property hasn’t been viewed by the owner/agent for 20 years, lots of letters in the kitchen. Very tired, not great for value of money, and the photos are photoshopped… nothing to use to wash up… nothing to make you feel ‘welcome’ apart from towels (basics procedure)- no teas/coffees… a lot of safety issues like sockets… couldn’t get the hob to work so baked eggs in the oven in sticky old pans. Remote for tv not working so I have purchased for the flat. STINKS of smoke on communal area that felt this when I woke up in my chest after sleeping. I wouldn’t care about this as much if this proper wasn’t £332 for two nights- we won’t stay again.

Location good for the station. Straight forward, and great information with communication.

Stayed in July 2023

A good environment ⁷

A good location

Stayed in November 2022

Intercome didnt work at all

Nice clean apartment

Stayed in June 2022

We had no sponge for the dishes yet was given dishwasher tablets.....no dishwasher. Shower was not efficientt, minimal water flow.

Location great. Apartment was warm and clean

Stayed in May 2022

lots of emails from the company the land lord will come to check on the apartment in the middle of the stay dirty bath room and kitchen

smelly furniture and old some of them broken

Stayed in January 2023

The property charged me £150 refundable deposit. They deducted £45 because it took the cleaner 1hr 15mins to find the key where I kept it. The charged me £60.50 for repair of window blinds. The window blind was untouched throughout our stay.

Nothing

Stayed in October 2022

We didn't stay at the property as it was disgusting - the apartment wasn't clean at all, we ended up having to find alternative accommodation and we are still waiting for a full refund - I would not recommend this place to anyone.

Stayed in September 2022

No keys on arroval, place was filthy to the point that we felt the need to disinfect the place to at least sleep in it. No much help was offered from the company

The staff over the phone spent 1 hour over the phone with us to help us locate someone with the keys to the property or relocate us.

Stayed in September 2022

This review has been hidden because it doesn't meet our guidelines.

This review has been hidden because it doesn't meet our guidelines.

Staying in this flat was the most horrible booking.com experience in my life. I usually don’t book such cheap accommodations, but the company I work for sent me on a business trip and set a limit of £130 per night, so I found myself in the glorious town of Hatfield, UK and in this apartment - as it was close to the office. My expectations were low. The instruction how to get keys is so complicated and detached from reality I had to read it several times and walk around the area. I bet the woman (no man could mess the directions up so much) who wrote it never saw the place herself - e.g. key safe is located on the right wall and not the left one, there are 4 key safes and the instruction doesn’t tell you which one is it etc. I’m wondering if the invention of a doorknob with a keypad will make it to the UK in XXI century, my guess is - no. You literally have those in the Amazon jungle, but not in Hatfield. The flat itself obviously has mold, but apart from that: intercom does not work, radiator was partially torn away from the wall, shower does not work, flush works so hard that pushing it could replace gym, toilet seat is displaced 15 cm from where it should be installed, all 3 wardrobe doors are broken, walls are dirty, floors are covered by multiple layers of carpets and I swear one more layer and the floor will turn into quicksands and start swallowing guests. We can also observe pinnacles of British technical thought e.g. cord hanging from the bathroom ceiling serving as a lightswitch. Feels like in Harry Potter movies, though. The flat was not cleaned properly, I found a tissue laying on the floor behind bedroom doors and an empty water bottle in the wardrobe. I also bet AC filters haven’t been replaced since the flat was renovated. I also got no invoice for my stay, although I asked several times. Every time someone books this flat, a new mold appears in someone’s bathroom in the UK. Please don’t do it.

I survived 4 nights there and left physically unharmed.

Stayed in April 2022

Was little. Difficult to find the keys

Stayed in March 2022

Located on 3rd floor. Wasn't specified during booking. Very difficult to carry luggage with no lift (elevator)

Very beautiful, neat apartment with good facilities. The environment is quiet and safe. Highly recommended

Stayed in March 2022

Excellent apartment, clean & comfortable. Will definitely book again.

Stayed in January 2022

Site very close to thecenter a few minutes walk or by car

Stayed in December 2021

Being on the top floor

Stayed in November 2021

TV never worked from day one and taken a week to fix and still not fix. No refund offered Went out and paid £200 for a TV

Stayed in June 2021

There are no comments available for this review

Stayed in May 2022

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Stayed in October 2021

There are no comments available for this review

Stayed in September 2023

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Stayed in August 2023

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Stayed in December 2022

There are no comments available for this review

Stayed in December 2022