No bulb in one of the bedside lamps No matress protector Old Blood stains on bath panel Was on ground floor so person in floor above noisy, creaky floors and bed.

Position. Bed comfy.

Stayed in April 2024

Freshly cooked food For what we paid for food should have been a lot better

Room was good and clean, food was mediocre seemed as though reheated in microwave, over cooked. Starter over cooked. Fish really hard

Stayed in April 2024

The bathroom is still a little dated and had some damaged tiles, but the shower was powerful and all clean with good towels. For the price, it was no great issue.

Pleasantly surprised given the current rating on booking.com. I booked due to closeness to the airport for an early flight with a good price. Although a dated appearance through reception and corridors, the room was more modernised, clean and spacious with good facilities. The food choices were much better, fresher and enjoyable than at chain hotels we've stayed at pre flights. It is close to the airport and parking was free. We will definitely use again.

Stayed in April 2024

Bathroom needs modernising.

Staff are efficient, pleasant and helpful. Bedroom clean and comfortable.

Stayed in April 2024

I had a double door to my room and the outer door was broken and wouldnt shut, I found it a little weird?

Got to the hotel in the early hours and was greeted by a very friendly and helpful person and the same in the morning, both very helpful

Stayed in February 2024

It could be my room location but WiFi was very slow/ signal was weak

Friendly staff, clean large rooms with good beds and facilities.

Stayed in April 2024

We only had one pillow each and they were very very thin. I asked if there were any more and was told these were being delivered Monday so there weren't any available. The hotel was fairly empty and I wondered if there were pillows available in other rooms we could have had. This led to an uncomfortable night's sleep.

Nice location for what we needed and in a quiet area. There are amenities a short drive or walk away. The room was a good size and had most things we needed. Everything was clean.

Stayed in April 2024

Room not very clean - dust / cobwebs everywhere. Hate having a shower curtain would much rather a shower screen.

Fantastic Staff, so friendly, welcoming & helpful. Bed was comfortable & room was spacious. Shower was powerful. Breakfast was good & plentiful. Dinner was also good.

Stayed in April 2024

The mattress was uncomfortable and the shower curtain was a bit dirty

The staff were very friendly, location was perfect, it was very cheap

Stayed in April 2024

No mattress protector on bed or pillows. Bedside lamp not working, plug socket looked unsafe

Location was good for airport. Blackout curtains Staff were friendly

Stayed in April 2024

It's great for my needs, as I'm at the donington track all day and I want hot shower food and beer and then a good nite sleep 🍻🍲🚿💤💤

Stayed in March 2024

All ok for us.

Have stayed here a few times, whilst visiting family. Good hotel for us . Staff always very friendly.

Stayed in March 2024

Needs some TLC and TV did not work.

Price and close to airport.

Stayed in March 2024

No complaints

Clean room, helpful staff

Stayed in February 2024

No tea in room shower curtain nasty Priority given to electric cars rather than disabled No soap in room

The staff were wonderful Food was great Room was decent

Stayed in March 2024

Pillows very flat , would of prefect sofa instead of a extra bed in room as it was a double bed room for me and my partner, shower was bath over shower which I prefer just a walk in shower,The thing I disliked more than anything is that the breakfast room doubles up as a waitting area for the conference rooms and as I can accept it is a hotel/conference room. Center area was occupied by school children which, when you wake up in the morning and want your breakfast, I would like to have it quietly & that wasn’t possible, unless you were to come and have your breakfast at around 830 which then at that time there was not as much choice for breakfast items had we came and eaten earlier in the morning?

Size of the room was great breakfast selection pretty good and bed size was good

Stayed in March 2024

On arrival, the welcome was luke warm. Two people on reception, no one on bar duty! One receptionist was pleasant, the other one was borderline hostile. Took too long to provide 2 pints of beer. Breakfast was OK, although I had to search out the cook in the kitchen. To be fair, this lady was also tasked with reception duties on leaving and she was charming. If I had no choice, I'd stay again.

Handy location for us. Very clean room. Huge bathroom. Easy and plentiful parking.

Stayed in March 2024

Nothing stands out

Clean comfortable with friendly staff

Stayed in March 2024

Looking tired and in need of refurbishment

Friendly staff and good breakfast

Stayed in March 2024

Cold room and not early enough breakfast

Close to the motorway and good free parking and WiFi

Stayed in March 2024

No toilet roll in the bathroom. Not the cleanest.

Easy to locate and comfortable bed

Stayed in March 2024

No atmosphere ( could do with music on in bar)

Staff were friendly! Beds comfy

Stayed in March 2024

WE HAVE STAYED HERE BEFORE, THE ROOMS ARE GREAT AND CLEAN, BREAKFAST IS GOOD ( WOULD LIKE A CHOICE OF HOW I LIKE MY EGGS COOKED) STAFF ARE ALL NICE, PLENTY OF FREE PARKING WILL STAY HERE AGAIN WHEN WE ARE NEXT OVER TO SEE FRIENDS AND VISTING THE NEC

Stayed in March 2024

Nothing really to complain about was what we wanted as had to be airport for 3 30 a.m

So so close east mids airport great served its purpose did not eat there so can't comment. We were pleasantly surprised asked to move room as by air con units outside!!! which I can't stand and was no problem

Stayed in February 2024