Courtfield Gardens, 131 - 137 Cromwell Rd, Kensington and Chelsea, London, SW7 4DU, United Kingdom
#560 of 1,011 hotels in London
Guests' ChoiceBased on 2210 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 17 May 2024
Susan
United KingdomBeing in the basement was not the ideal room.
Very comfortable beds! Great location for the museums
Stayed in May 2024
Reviewed: 17 May 2024
Louise
United KingdomShower was slow to drain but great shower
Modern clean quiet and excellent location. Stored bags on arrival and departure and helped booking a taxi (not black cab) , mini toiletries coffee and tea and biscuits in room.
Stayed in May 2024
Reviewed: 16 May 2024
Tom
United KingdomOn a busy ,noisy road. Room very teeny , bathroom very teeny
The location was great,
Stayed in May 2024
Reviewed: 16 May 2024
Karen
United KingdomSafe didn’t work.
Great staff…very clean.
Stayed in May 2024
Reviewed: 16 May 2024
Sherissa
Saint LuciaI couldnt figure out how to work the safe even after folowing the instructions 3 times.
The room was quite comfortable and Cozy. The housekeepers ensured to keep it quite clean as well.
Stayed in April 2024
Reviewed: 15 May 2024
Hazel
United KingdomN/a
Loved location and staff very helpful. Also air conditioning in room fantastic and slept well as a result. Great value for money.
Stayed in May 2024
Reviewed: 15 May 2024
Elio
CanadaNothing
Clean, people friendly..
Stayed in May 2024
Reviewed: 15 May 2024
Fiona
United KingdomRoom was tiny. Was ok for one night stay but not any longer. Food (especially hot food) was really poor quality. Turkey rashers were dry and tasteless. Ssusages likewise. The so called hot food was also completely cold.
Spotlessly clean. Friendly helpful staff. Comfortable bed.
Stayed in May 2024
Reviewed: 15 May 2024
Talal
United KingdomThe coffee machine is always available for you which is very nice but after breakfast it's always out of cream/milk and no sugar so kinda pointless.
The place's location is very convenient and staff are very friendly.
Stayed in May 2024
Reviewed: 14 May 2024
Richard
AustraliaHot breakfast items were cold No small side plates available.
Great location. Being able to leave luggage before and after checkin/out.
Stayed in May 2024
Reviewed: 14 May 2024
Veronica
MexicoClean hotel and great location
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United KingdomBreakfast could have been better. Limited choice and seemed disorganised. Seems a shame that there are no food or drink offerings outside of breakfast
Large, clean room. Lovely shower, that was always exceptionally cleaner every day
Stayed in May 2024
Reviewed: 13 May 2024
Rien
United KingdomThe room i am staybid very small
Is near Underground stations
Stayed in April 2024
Reviewed: 11 May 2024
Shazmeen
United KingdomIt’s pretty basic and the room we booked was pretty small.
Clean, budget friendly, nice staff. Good location. Not much to hate.
Stayed in April 2024
Reviewed: 10 May 2024
Robintencic
CroatiaGood value for money. Rooms are small but everything is clean and we had everything we needed.
Stayed in May 2024
Reviewed: 10 May 2024
Riddhi
United KingdomNothing to complain about.
Everything was good. We appreciated that the reception kept our luggage post check-out till we came back to collect it later that day.
Stayed in May 2024
Reviewed: 9 May 2024
Diego
SpainWell, this is not a bad one, just a curiosity. Opposite to other hotels that show flamboyant Lobby and not-so-good rooms, this is not the case. For the state of rooms and corridors, I would invest in making the Lobby even more brilliant.
The hotel is perfectly mantained and clean. Taking into account the rates in London for a centric hotel, this one is brilliantly balanced quality for money paid.
Stayed in April 2024
Reviewed: 9 May 2024
Brett
AustraliaThis room was very small
Stayed in May 2024
Reviewed: 8 May 2024
Νελη
GreeceThe breakfast was ok. Didn't love it, didn't hate it. The beds were a little uncomfortable for me, but this is my opinion.
Nice decor and big room in general! We always had warm water.
Stayed in May 2024
Reviewed: 8 May 2024
Abdulaziz
Saudi ArabiaAdvanced security 50€ ... I booked the room twice within a week and paid 50€ for each booking.. and didn't get the refund back yet
Location, cleanness
Stayed in May 2024
Reviewed: 8 May 2024
Huda
United KingdomI was put into an accessible room although didn’t need it - as no other rooms were available. Other rooms were also very small in comparison.
Very conveniently located - close to tube stations, bus stops, and amenities including fancy cafes and restaurants.
Stayed in April 2024
Reviewed: 8 May 2024
Ganna
CyprusThere is no fridge in the room
Very good location. Close to underground. It takes only 10 minutes to get to main landmarks by sub. 10 min walking to Hyde park, V&A and Historical Museums. But at the same time streets are not overcrowded.
Stayed in April 2024
Reviewed: 8 May 2024
Ginette
United KingdomThe room was very small but ok for my young daughter and I.
Excellent location. Clean friendly & helpful staff .
Stayed in April 2024
Reviewed: 8 May 2024
Annika
FinlandOnly negative thing was the awful noise which was caused by traffic all night long. We are not used to that kind of noise and it affected sleep quality.
Room was very nice, spacious and clean. Breakfast was good and there were enough options.
Stayed in May 2024
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