I do not think that it's a 4☆ hotel it's definitely a 3☆ with what's it has there , It's a little bit dated and is not the cleanest hotel.

The location was good and the staff where pleasant. Not bad value in price for where it was situated. It is responsible cheep for drink and food.

Stayed in May 2024

Toilets being cleaned and unable to use during peak times

Location

Stayed in May 2024

Prob they need an elevator

I loved it

Stayed in May 2024

I was really surprised with the hostel. The location in grass market it´s perfect to stroll around the Edinburgh´s old town, turistic places, pubs etc...I was in a 22 beroom and it wasn´t noisy at all during night. In the corridor you will find individual toilets with showers. They were clean and not busy at all. The common areas: bar and kitchen were great: the decoration, the facilities and the atmosphere. About the staff the were super kind with me in the check in and in the check out. To sum up it is a very convinient hostel to spend some days in Edinburgh.

Stayed in May 2024

Excellent location, in the heart of Old Town. The pod beds are fantastic if you want a bit more of privacy. The staff is super friendly and helpful. Lastly, the acomodations are quite modern and always clean.

Stayed in May 2024

Ideal location at the center close to the castle !

Stayed in May 2024

No lift to carry heavy suitcases to the 3rd floor. The pods are too hot and stuffy in warm weather. The installation of a small fan in each pod would make it better. Towels are £3.50 a pop to rent, which is fine, but wished this was mentioned at the desk, as I would have taken one.

Good showers and toilets @ games room

Stayed in May 2024

I really don't what they should correct:)

This hostel is perfect for everyone which want to be close the most important atraction on this city! Thanks to localisation I didn't lost time to travell in public comunication to see the castle, momunemts or museums because I had maybe 10/15 min by foot. Bathroom was been cleaning, services very kind and helpful. In every room was padlock locker so I didn't have to worry about my stuff.

Stayed in May 2024

Little ventilation in the pod and the hostel overall was very hot in late spring; I can only imagine what it would be like in the middle of summer.

The value for your money is outstanding. The mattress in the pod was super comfortable and there’s space in the pod for a small bag, plus outlets and lights and other amenities. They’re surprisingly soundproof. Shower rooms with private toilets and sinks are a plus. In return, the bar is a bit expensive but I can’t complain with how little I spent on the room.

Stayed in May 2024

Lamp at my bedside was broken. Blankets were smelly. And bathroom showers are easy smaller than what you would see in other hostels.

Location of the hostel is amazing... Probably the best in Edinburgh

Stayed in May 2024

My friend's room is a bit small and not airy, making it harder to sleep at night.

My room is big. The breakfast is nice and the location is great, just 5-20 minutes from almost every attractions. The staff is amazing and helpful

Stayed in April 2024

Some gel or shampoo will be better, check out could be at 12

Easy to find, just nearby the castle. Clean environment, considerate with heating

Stayed in May 2024

nothing

Price,location,clean place and one Finnish lady working in reception who helped me out

Stayed in May 2024

Pillows are too thin

Very close to everywhere

Stayed in May 2024

It’s in the town centre

Stayed in May 2024

That you had to purchase a locker. I’m not the target audience (young travellers).

Convenient location, quiet and safe

Stayed in May 2024

The loud sound of the door when someone opens or closes it during the night. Was very disturbing 😅

Very comfortable bed with an access to sockets and lights. Despite the people around, you feel comfortable as you have enough space in your ‘capsule’. The showers and toilets were clean. The location is perfect, there are lots of cafes around where you can have a traditional breakfast. I would definitely come back there once I’m in Edinburgh again.

Stayed in May 2024

toilet and shower

location is perfect. You can see the back side of EDinburgh castle when you stand in front of the hostel. Lots of shops, pubs and cafe & restaurants nearby which was great. Room was okay. The pods helped in term of lil privacy when staying in hostel. But the toilet and shower facilities were not upto my expectations. The toilets are very very small and the washbasin is too tine that you cant even wash your face properly. Breakfast is very basic. but you cant expect much for 5 £ i guess.

Stayed in March 2024

Too small wasbasin, needed some gymnastic to wash the face and teeth. Apart from this all ok.

Comfortable bed, friendly staff, close to old town and city centre.

Stayed in May 2024

3 flights of stairs with no lift. But hotels with lifts are £200 a night lol. So, pay your money take your choice, i would absolutely stay here again

Im 69 and this is the first hostel ive ever stayed in, first time ive ever backpack traveled. I think Kickass may have spoilt me for any other hostel, I was nervous about the prospect so really surprised and relieved at how organised it all is. Check in is 3pm , i thought it was 2pm so my fault but no worries there is a storage for luggage until you can check in. Unfortunately at least half of the lockers had broken locks but i was lucky enough that someone was just leaving as i arrived. Once checked in you have your own locker by your bed. I was able to book a pod bed and i really appreciated the privacy and storage room that gave me. The bed was really comfortable and i slept very well. It can get a little overwarm in the dorm but was fine at night for sleeping. The bathroom and toilet facilities are excellent in separate area to the bedrooms and there was a block of showers and toilets on each floor (3 floors). There is a good size kitchen with everything you need including dry food storage fridges and freezer. It is important that you label your food with name and check out date otherwise it will be thrown out. There was a pen in the kitchen but don’t rely on it. Be a good person and clean up after yourself, to be honest most people do but there is always someone that still has mummy needs and wont wash up their stuff. There is a bar downstairs combined with reception, it looked welcoming but i was too done in each evening to use it, im sure its great. There is also a chill out lounge next to the kitchen. Towels are not supplied and costs £3.50 to hire one. All bedding is supplied but only 1 pillow. Everything is as clean as it can be with so many people coming and going and there always seemed to be staff around clearing up. I didn’t have much interaction with the staff but they seemed friendly enough. The hostel is in a great position on Grassmarket, lots of bars and cafes in the immediate area.

Stayed in May 2024

Nothing

The bar, cafe. Location and great value

Stayed in April 2024

The sink in the bathrooms were tiny (at the least the private ones) and it was really hard to wash my face there.

The hostel is nice overall, friendly staff. The mattress was okay, not the softest, but the pod I was in was nice, had decent space, and was clean. I was happy that I could store my backpack throughout the day in the lockers.

Stayed in May 2024

Poor breakfast, very uncomfortable shared shower.

Nice location, nice hostel design.

Stayed in April 2024

Noise (from the street) and no curtain :/

Nice staff, location (Castle view) and venue !

Stayed in May 2024