Friendly attentive staff. We had a beautiful ground floor room with terrace opening on to the walled garden. The grounds and castle are stunning and the peacocks are amazing to watch. We enjoyed a delicious afternoon tea on arrival and breakfast on both mornings was perfect. A very relaxing stay in a beautiful part of the country. Thank you x

Stayed in August 2022

great staff

Stayed in July 2022

Fabulous hotel, lovely spa area, wonderful staff

Stayed in July 2022

The peacocks although lovely were very noisy at 4-4.30am but that might have been a once off! The water fountain in the Thermal Suite served very warm water so hopefully that can be fixed. The food in the bistro bar was just okay, nothing to write hime about.

The location is stunning as is the history of the building itself & the castle, amazing restoration work. The interiors & the use of large glass windows everywhere are brilliant, everything’s very new & clean. The staff were all top class, extremely friendly & professional, they really made a difference. The breakfast (&choices) was excellent especially the sausages.

Stayed in July 2022

The spa is quite small & there are not enough places around the pool to relax so more sunbeds would have been great. The part of the pool with the jets could be heated and the water machine was broken. There is a hot tub which is a great touch but the bushes need to be cut lower so you can see the view!

The location is stunning. We had a view of the walled garden & the Mourne Mountains from our room and from the restaurant there are amazing views of Killeavy Castle itself. The room was a great size and the bed was very comfortable. There were rituals products & robes & slippers too. The food in the restaurant was excellent! The cod risotto was divine & one of the best dishes I've had in a long time! The restaurant staff were very welcoming and friendly and made us feel spoilt.

Stayed in June 2022

Prices are a bit exspensive but i suspose nowadays you have to spend to get this type of experience. It was worth the price tag.

Such a beautiful hotel in a beautiful location. It was so peaceful and relaxing. Room was fantastic and staff very attentive and pleasent. We are going to go back for sure.

Stayed in June 2022

Evening dining was rather disappointing. Bar snacks were only mediocre. Burger meat was not kitchen prepared. Poor quality. Looked and tasted more like a cheap supermarket product. Restaurant with only two tasting menus; one at £72 and the other at £55, attracted few guests. This aspect of the venue needs reconsideration. But, otherwise, a wonderful hotel.

Breakfast was excellent. Splendid venue with views

Stayed in June 2022

The heating in the room was turned down as low as possible, but we still found it too warm during the night. I know the hotel is keen to push it's eco credentials, but as the room only had a patio door which led out onto a balcony which was easily accessible by staircase from the ground and neighbouring rooms, it didn't seem like an option to leave the door open. I think it's a genuine omission for these types of rooms not to have air conditioning. The balcony design was a nice feature but it's been designed in such a way that guests in neighbouring rooms could easily see into yours (either accidentally or deliberately). Something you don't quite expect on the second floor although a couple of inexpensive and unobtrusive screens would easily remedy this. The only other comment and it's not really a complaint, is that from the main car park, it's not entirely clear how to find reception when entering the from the spa side of the hotel.

The room was large, beautifully decorated, with plush carpets, modern furniture and was easily the cleanest hotel room I've stayed in. The bathroom was lovely and nice to find it had underfloor heating, and the in-room "Rituals' wash products were fantastic. The room as a whole really oozed quality. The grounds were really beautiful, set well away from hustle and bustle of Newry town centre and we enjoyed the short walk through the estate lanes and fields after breakfast, which was good but not exceptional. We never got to use the spa but it looked beautiful, and very well appointed. The TV had a very welcome feature that made it very easy to stream Netflix etc from your own device (much much easier than chromecast)

Stayed in April 2022

nothing

Beautiful setting, wonderful facilities, well sized equipped room

Stayed in May 2022

Rooms are too warm, even with thermostat turned down and window open it never got below 18 degrees. Great in winter but not during the summer! Thankfully room had a portable fan so it had to go on. Television seemed to have a life of its own at times, just changing language setting and going back to home screen. Breakfast - you could get some dishes made to order but if you didn't like those it was buffet breakfast and tbh I am not a fan of them in any hotel but had hopes for this one but sadly i was left disappointed. It is what it is with this type of breakfast.

It is a beautiful place, lots to see and do. We were only staying for 1 night so limited to what we could do. We loved the thermal suite and the hot tub in the spa. We went on a short walk and the scenery is fabulous. The rooms are beautiful and We ate in the bar and it didn't disappoint. It was all delicious. Definitely somewhere to be able to switch off and enjoy the peace and tranquility of the countryside.

Stayed in May 2022

No complaints at all.

Great choices for breakfast. Staff were very attentive and helpful. Location was stunning.

Stayed in May 2022

The room was warm, and we tried to adjust the temperature ourselves. We later discovered there is no air conditioning, and were informed about a fan in the closet. The fan helped out a bit, but it took awhile to figure that out (the first time we called the front desk, they didn't tell us about the air conditioning limitations or the fan--it took a second visit to get the full information when it was just too hot to take).

The hotel was magical--it's a beautiful setting, with plenty to do outdoors. The spa service was wonderful--I only wish I had more time to enjoy it. We also did the pre-set chef's menu for dinner. It was outstanding, and I highly recommend it. The rooms were very comfortable, and the amenities and toiletries were a treat.

Stayed in May 2022

nothing

Beautiful location and staff was amazing

Stayed in May 2022

n/a

very modern and clean. the rooms were a great size and beautiful views

Stayed in May 2022

Nothing.

Brilliant service, rooms gorgeous and food was excellent.

Stayed in May 2022

A bit more expensive at Easter

Everything

Stayed in April 2022

nicely decorated and very quiet

Stayed in May 2022

Resident bar closed too early. No bar in the lower building

Breakfast was excellent. Good table in the restaurant

Stayed in April 2022

We had a Beautiful stay, the hotel is extremely relaxing and calm, we stayed for our honeymoon, we would highly recommend hiring the ebikes

Stayed in April 2022

I just felt for £330 we didn't get what we expected, there is no fridge in the room and the spa/pool were so small as the Galgorm is £370 with a complintary mini bar on arrival and a full thermal village

Staff absolutely fantastic, view was beautiful and a lovely modern room and beautiful food

Stayed in April 2022

Excellent hotel, 4 course tasting menu was unreal

Stayed in April 2022

Found it a bit expensive.

Everything was brilliant - room & food were first class, so was the staff.

Stayed in March 2022

Hottub could be better maintained

Loved the attention to detail, spam, staff, good.

Stayed in March 2022

Limited menu in bistro bar

Beautiful setting. Gatelodge was perfect. Hotel spa so relaxing.

Stayed in March 2022

Food in main dining room I feel should cater a litter bit better for a plain eater

WAITRESS IN MAIN DINING ROOM WAS EXCEPTIONAL - KEELA I THINK HER NAME WAS

Stayed in March 2022