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Reviews of Kincraig Castle Hotel 4 stars

Invergordon, Ross-Shire, Invergordon, IV18 0LF, United Kingdom

#6 of 14 hotels in Invergordon

Guests' Choice

Review score

Based on 482 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 5 May 2024

    10
    Kiwi's at Kincraig Castle Inverness
    • Leisure trip
    • Family with young children
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    It was like coming home. So comfortable and elegant. We felt extremely welcome. The staff were warm and fabulous, especially the delightful Sam and the very welcoming Joyce 😊

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed here for the second time and it is really charming. You feel the tradition and heritage of former times. An after dinner drink in the hunting lodge is a must. The breakfast was superb. Highly recommended

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    Only disappointment was no supper on Sunday and Monday. Only found this out a few days before after booking many months before. It was a shame not to spend the evening in the hotel given the lovely facilities

    Beautiful house, lovely bedroom and character sitting room. Best breakfast on our trip.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Could not fault anything but would like teapot for tea at breakfast

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    I would 100% recommend it and I would definitely go back in the future.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is a bit pricey however it fits with the location and quality of the food.

    Our stay at Kincraig Castle was amazing. The staff are lovely and welcoming, the location is perfect for exploring the highlands, the building is very traditional and majestic yet very well taken care of. The food in the restaurant is also great.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    A fabulous first visit
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    From the warm, friendly and helpful welcome we received upon our arrival through to the comfort of the mattress everything at Kincraig either matched or exceeded our expectations. Kincraig Castle Hotel is very conveniently situated on the A9 route thirty minutes north of Inverness. It is set well back from the road so traffic is neither seen nor heard. The grounds are very pleasant and afford views into the distance across fields to the south. The same view is seen from the dining room, bar and some bedrooms. The bedroom we had was very spacious with wardrobe, drawers, desk, two arm chairs, small table and TV. The bathroom was large and brightly decorated. Both rooms were well heated and most comfortable in March. The main lounge area was large with an open fire burning bright, a wide range of comfortable seating and decorated as well as furnished to a high standard. The restaurant was bright and cheerful with tables well spaced and excellent service from very positive, attentive staff. Food at dinner was very tasty and well presented with a short, but varied, menu. At breakfast there was a very good selection of cereals, fruit, compote, yoghurt, fruit juice, etc. The hot menu as well as the usual Scottish fare included a variety of other options including smashed avocado on toast with a very nice salsa, poached eggs and balsamic. We could have happily breakfasted here for several days! This was our first visit to Kincraig Castle Hotel but certainly not our last. The team who have taken over in 2023 are doing an outstanding job and long may they succeed.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    Was a very lovely hotel and the staff were amazing to and food was beautiful

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Dream end to our nc500 trip
    • Leisure trip
    • Couple
    • Classic Double Room Accessible
    • Stayed 1 night

    Catered for my dietary restrictions and the room also had disable facilities

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    The only comment I have is about the room lighting. It would probably be described as atmospheric, but for me it was a bit tricky. Certainly not a negative just personal.

    The whole thing. The setting.The welcome. The room was luxurious The building obviously steeped in history. Wonderful views. Good breakfast.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Scottish hospitality at its best
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Was exactly what was advertised

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Lovely return stay and looking forward to our next visit.
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Staff were super friendly and attentive. Evening meal was delicious. Breakfast cooked to order. Lovely selection of continental options to help yourself to.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Relaxing and comfortable
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location. Very impressive interior and exterior Room very comfortable Staff very helpful Nice log fire on. Breakfast 10 out of 10

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    The room could have done with better lighting but it did not negatively affect my stay.

    Staff were very helpful and eager to please. Food from the restaurant was excellent value.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Fab Birthday Break
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 1 night
    • Submitted via mobile

    Very limited Dinner Menu (Steak, Fish or a Vegetarian option) and the Bar Menu was just Burger, Fish and Chips or the same Vegetarian Curry as in the Dining Room. All of the Staff were without question excellent in every way and we'd like to give special thanks to Natalia who despite seeming to be the only one on duty in the Bar and Restaurant was happy, considerate and always smiling! Also thanks for the card and special Birthday Dessert, it meant a lot.

    Lovely old property close to the A9 yet in its own beautiful grounds. Gorgeous lounge areas.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Estate Family Room
    • Stayed 1 night

    Staff were lovely and food excellent. Room spacious and comfy especially for a family room.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Nice place, staff need training
    • Leisure trip
    • Couple
    • Estate Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff in the off-season were not trained to the level the accommodation provokes. Inconsistent delivery, uniforms were often not matching and too often the staff introduced their own personal issues in view of the guests, such as running around, passing off questions until they had completed a task and generally did not know how to deal with customers of a higher standard than the usual locals. I suggest you give you staff unilateral training and have a floor manager that keeps the quality consistent.

    Room size, general aesthetic, authenticity, architecture, grounds

    Stayed in December 2023

  • Reviewed: 14 November 2023

    10
    lovely hotel. spacious rooms, and even more lovely staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    the hotel restaurant was unavailable during our stay ( Min) . what a pity

    the staff are extremely friendly; facilities are in very good conditikns ; sedations are very cozy and nice. really love the fire place

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Extremely comfortable with an excellent chef. Attentive staff and a superlative Afternoon Tea.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Great
    • Leisure trip
    • Couple
    • Castle Room With a View
    • Stayed 1 night

    Heating cut of in room between 2am to 6am and only giving this view as it was now in winter might not be a problem in summer

    everything. Huge room with huge bathroom and nice comfortable bed. staff were very nice and helpful. breakfast was very nice cleared my plate.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Comfortable rooms in an excellent caste
    • Leisure trip
    • Family with young children
    • Castle Room With a View
    • Stayed 1 night
    • Submitted via mobile

    Room/toilet wasn’t enough clean

    Very nice hotel, polite staff, good cuisine

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Great place to stay, though the bed was uncomfortable.
    • Leisure trip
    • Couple
    • Castle Room With a View
    • Stayed 3 nights

    The bed was the lowest point. It was hard and so old that it had major indents on either side, to the point that my wife and I were each sleeping in a small trench. We asked for a comforter/quilt and used it to fluff the bed up after the first night. This helped quite a bit, but new beds would make a big difference.

    The staff was friendly and attentive and the site was beautiful. I would recommend paying for the breakfast as every option on the menu was delicious.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    8.0
    Great customer service!
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were nice but didn’t feel authentic castle like.

    The view is amazing the bar being open all night is awesome. John John and the the other associate that checked us in were fabulous.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Excellent staff & food, would come again if bedrooms were updated.
    • Leisure trip
    • Couple
    • Castle Room With a View
    • Stayed 1 night
    • Submitted via mobile

    Bedroom decor was a bit dated and worn. Would've been an ideal stay had the bedroom been a it more up to date. However it was very clean.

    Staff were great, very friendly & welcoming. Public areas beautifully presented. Food good.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Great find!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/a CV

    The property is beautiful! The food was well prepared and delicious, served by charming staff.

    Stayed in September 2023

Showing 1 – 25

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