Biddenden Road, Tenterden, TN30 6SX, United Kingdom
#10 of 12 hotels in Tenterden
Guests' ChoiceBased on 396 hotel reviews
7.7Cleanliness
8.5
Comfort
8.4
Location
7.8
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Paul
United KingdomPath to front entrance from the carpark had a raised edge which was clearly marked to indicate the raised area so you need to pay attention to that when you get nearer the front entrance.
Lovely little place quite near the Tenterden Railway area which we visited. Plenty of parking and the entrance area was very clean. The room was clean and the shower was good. The road nearby was busy but this was not an issue once inside the building.
Stayed in May 2024
Reviewed: 20 May 2024
Measures
United KingdomWe had 3 rooms, 1 of the rooms the shower head was split so went everywhere that needs replacing, our shower head was damaged but worked OK, beds too hard for us but only stayed 1 night, if you don't like the smell off curry don't stay there as restaurant in hotel, food super and obviously very popular. The staff not around on check out as we would of brought these things up with them, but a band had checked in late and were having a little jamming session outside till late, disturbing us but no-staff around to ask them to be quiet very inconsiderate.
Hotel was nice, good location for us as attended a 40's weekend at the Station so not too far away, lovely Indian restaurant attached to hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Stephen
IrelandPillow was to big as in to thick would have been better to have 2 smaller ones.
Shower was great
Stayed in May 2024
Reviewed: 9 May 2024
Kate
United Kingdomthe bathroom was small, the self closing toilet lid was a nuisance. Breakfast was odd. no bacon and not pork sausages
The room was a lovely size, very comfortable and clean
Stayed in March 2024
Reviewed: 8 May 2024
Shannan
United KingdomCar park is full of potholes, walls were damaged, wall decor was broken and the room was constantly hot, we had the fan on 24/7 and window open which brought in bugs but had no choice. Our room felt pretty squished as it was like a loft room and my man is 6ft tall so you can imagine. Pillows were rock solid, it was good enough for the reason of our stay.
Friendly staff, would come back but would drive next time as it is not near anything walking distance.
Stayed in May 2024
Reviewed: 5 May 2024
Vivienne
United KingdomClean modern room.
Stayed in May 2024
Reviewed: 27 April 2024
Robert
United KingdomHot water takes a while to arrive at the taps and shower, but to be fair the guys in the restaurant told us this the night before.
Food in restaurant was excellent.
Stayed in April 2024
Reviewed: 11 March 2024
Sara
United KingdomThe one problem we found was we had no hot water! Did report it and was told water took a while to come through. Unfortunately left water running for ages but nothing. Tried shower in the morning but still no hot water. . We were only staying the one night and we are quite adaptable people so used kettles. Hope they can get sorted . ( Room 17) Because a nice place to stay!!
Very welcoming lovely staff. Good location .staff kindly helped with luggage . Comfortable room and beds. Very quiet too. !!. Tea and coffee,biscuits in room and bottles of water .
Stayed in March 2024
Reviewed: 7 March 2024
Sarah
United KingdomThere was nothing to not like
The staff were very accommodating and friendly
Stayed in March 2024
Reviewed: 25 February 2024
Mary
United KingdomThe bathroom was a bit smelly
The breakfast was lovely the staff attentive and friendly
Stayed in February 2024
Reviewed: 8 December 2023
Bell
United KingdomUnfortunately the lights over the bed didn't work.
Easy to park and in a good location. Clean and quiet.
Stayed in December 2023
Reviewed: 3 December 2023
Chris
United KingdomReception should mention that hot water can take time to appear, particularly if the room has not been occupied for a time.
Not everyone likes a cooked breakfast. Need to provide cereals and fruit
Stayed in December 2023
Reviewed: 17 November 2023
Alan
United KingdomA bit difficult to find on a dark rainy night!!!
Friendly guy at reception who dealt with all our needs. Clean and calm atmosphere.
Stayed in November 2023
Reviewed: 14 November 2023
Alex
United KingdomVery solid choice . Clean rooms. Air conditioning. Staff very helpful.
Stayed in September 2023
Reviewed: 13 November 2023
Mark
GuernseyIt’s a bit out of the way.
Very clean, very comfortable.
Stayed in September 2023
Reviewed: 28 October 2023
Nikki
United KingdomThe full english breakfast was OK but quite greasy, also options were limited or we weren't made aware of other options. Otherwise everything else was fine and the resturant looked lovely, we would have liked to have tried the Indian food later but had to leave.
The room was a good size. Plenty of parking. Staff were friendly, attentive and helpful. We stayed for one night so this was perfect.
Stayed in October 2023
Reviewed: 9 October 2023
Colin
United KingdomToo hot in the room but after turning on the AC it soon called down
Clean and new
Stayed in October 2023
Reviewed: 2 October 2023
Sharon
United KingdomBit fair out of the town
Modern
Stayed in October 2023
Reviewed: 2 October 2023
Vikki
United KingdomVery noisy reception and our room was just off of this area. Need to be a bit clearer at breakfast. A menu would be a good idea and more choices not just a full English.
Good location.
Stayed in October 2023
Reviewed: 23 September 2023
Dean
United KingdomSmall shower
Cleanliness
Stayed in August 2023
Reviewed: 6 September 2023
Gary
United KingdomNothing
Nice friendly staff room clean and quiet plenty of parking next time will try restaurant
Stayed in September 2023
Reviewed: 27 August 2023
Mark1stevens
United KingdomN/a
Great place , the attached restaurant.. the Raja of Kent ... is fantastic ! Nice clean hotel , staff are great . The owner is lovely.
Stayed in July 2023
Reviewed: 21 August 2023
Judith
United Kingdomall good
cleanliness and there was an Indian restaurant next door
Stayed in August 2023
Reviewed: 21 August 2023
Adrian
United KingdomThe staff were very very friendly and very hard-working de Indian restaurant next to the hotel was superb great food.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content