Bed was really uncomfortable. Noise from other apartments. Under equipped.

Great location. Very clean. Free parking. Staff communication in advance..

Stayed in October 2023

The rooms aren’t soundproofed at all. We could hear people talking to all hours of the night in the surrounding rooms which was a real shame.

Location is very close to Moseley high street and also restaurants on Ladypool Rd. The room was stylish and it had a good kitchen and shower room. There was space to hang close and cupboard space.

Stayed in August 2023

I could not use the top plates. The mattress was totally uncomfortable. Cars use the road as a race track so many times during the night you were waiting for the sound of a crash. The internet was so very weak. Sometimes no signal over heavy use times for the area in general.

The shower was wonderful

Stayed in August 2023

The pre-arrival check in information and quantity of messages is completely over-kill for this apartment. I’ve never had so many messages and so many rules! All a bit of a faff and not proportionate to the quality of stay. It’s an ok apartment in a lovely area. We had to download an app for the key code/ door entry which wasn’t needed as the main block door was left open by others.

Comfy enough bed and hot shower.

Stayed in June 2023

Top room very warm, could do with air con.

Clean Location Value

Stayed in June 2023

the mattress was quite hard and I have to sleep on another blanket

the location and the size of the place

Stayed in June 2023

i booked the one with amazing decorations, but i got one with completely different.

not really

Stayed in May 2023

The code on the front door stoped working so was stuck outside for like 4hrs! Very noise! Not really there fault but there was noise tenants underneath me and you could hear Everything 😂

It was close to mosely town

Stayed in April 2023

Cleanliness of few items & no towels on arrival Light in hall flickered & window blinds offered little privacy Bathroom was small & floor got dirty easily There was no tin opener Lots of rules sent following booking & prior check out & deposit taken which I didn't know about until after booking

Location was good for shops & places in Birmingham, near Moseley Access was fine Kitchen had washing machine, cooker & microwave which were very handy Clothes horse & wardrobe space were great Staff addressed concerns regarding cleaning and towels promptly Smart TV provided some entertainment There was a sofa & table to eat at Coffee, tea & sugar provided if you wanted to use

Stayed in March 2023

bedroom as a double wasn’t really double occupancy. there was watered down soap in the bathroom and the toilet paper was cheap.

location, clean, nice Décor, comfortable sofa and bed.

Stayed in February 2023

We had to change the dates of our booking and this was much harder than I had expected. I spent hours on the phone with customer service of both Kunda House and Booking.com, Kunda House would have been happy to change our dates but when I tried to do it through Booking.com I was told it wasn't possible. We could only stay one night and had to book somewhere else for the rest of our trip. The dates of the booking weren't as flexible as I had understood from the terms when making the booking. The lights in the flat are very cold, the atmosphere would feel a lot warmer and cosier with some warmer lights!

It was very easy to check in with the door code. The place was as advertised, the shower was nice and the kitchen was well-equipped.

Stayed in January 2023

I don’t like the smells they have to put some air freshener and

cleaning

Stayed in January 2023

When we arrived someone was already in the property who showed us an email that stated he had also booked the same apartment. I was unable to initially reach the property (5:30pm) and so needed to contact Booking.com to help. A staff member then called me to say that the other person shouldn’t be there and that someone was on the way to help within 30 minutes. We waited (it was dark and cold- mid December and I needed to get my mother in her 60s and sister with MS out of the cold) and then I received an update from Booking.com to say that the apartment was now cancelled and told us they would try and find us alternative accommodation. By this time we were starting to panic a little as we had nowhere to go and it was dark. I then received a call from a lovely lady from Kunda house who was very apologetic and said that we could use another apartment until the next day when we would be able to go into the apartment we booked. The apartment for night one was much smaller (we were a party of 4 in an apartment for 2) and the lady said we would be compensated. We are yet to be compensated for night one but feel relieved that they were able to do something to help so that we weren’t stranded. From there the stay was lovely. Nice apartment with good facilities.

The property was nice once we were able to get in. It was clean, modern and comfortable.

Stayed in December 2022

It did not look like anything in the pictures. Quite clinical rather than cosy and comfortable, at least in the flat I was staying in. Others may be better but the pictures were misleading for this particular one. Mattress very thin. It was loud in the evenings from people above having the telly on, talking, and getting on with their business in general. At times I thought I may as well be in the same room... Sparse on towels for two people (one hand towel and one bath towel)! I sent a message about it which they did not respond to. An abundance of messages before the booking and some afterwards too about returning keys, asking for a picture, and if there were any missing there would be a fine. They must have had really bad experience with hen parties/stag dos/people smokiing and not vacating the premises on time as they levy fines if you leave later, put a deposit on your card for breakages etc, ask for two items of identification to be scanned and sent beforehand, sign terms and conditions, and so on. I had at least 15 emails from them, it was a bit overwhelming. By contrast, they did not respond to me when I sent them a message about it not looking at all like in the pictures and that they were not enough towels.... I will not book again here.

It was clean.

Stayed in December 2022

The AI messaging system was appalling.Despite making clear my arrival /departure times previously it asked me again then "confirmed" my check in and check out times as N/A. It also continued to state my stay as 3 nights when I'd had to cancel the 3rd night as a rail strike would have meant no service back if I stayed the original 3 nights. Then I got checkout instructions about photographing apartment keys a full 7 hours after the time I'd informed them via this AI system I'd be checking out !! However someone somewhere knew of my shortened stay as my account was credited for only the 2 nights - go figure ! The AI is programmed on your arrival to me to message an inane welcome and hoping you'd settled in and assuring you if you needed any help for anything they were happy to be if assistance...IF ONLY. I tried twice to ask for the password to the 'free wifi' advertised on Booking.com and to this date had no reply or to the email I sent. Its useless having Wifi without the password -very simple to either leave it on a welcome sheet at the property or with the message that gave me the front door code. Then the TV which in the ads shows the Netflix logo ... If you press the Netflix button on the remote you will see the logo - just nothing else as in my room 4 the Android TV had no HDMI input Normally that would be fine as I have VirginTVGo,NetflixNowTV etc on my tablet but its wifi only ...... I was using my mobile for streaming but ended up running out of my data allowance. All because the property doesn't have effective communications. For information my 2nd day had torrential rain hence not going on the heritage trails I intended to and using my phone more. Despite these major quibbles the apartment was above my expectations and I'd happy stay again.Though having got that elusive FREE WIFI password beforehand !!

Very good lication for very diverse eating out and pubs though I'm teetotal but drinkers would be well catered for. The apartment was almost luke walking into a self contained newly decorwted flat Amazing kitchen with all favilited and white hoods,cooker,microwsve,kettle,toaster. Plus full set of pans, cutlery,crockery,knife set and utensils and a great pair of oven gloves. You could eaeily self cater if on a budget. For me I used Goohle Maps to find nearby eateries. I can heartily recommend Peacer on Woodbridge Rd for the best pizza by the slice with lots of side dishes and home made desserts.. Aldo beer on tap,wines and organic soft drinks. Very friendly staff and an informal chilled out atmosphere.aThey also do takeout to the nearby 'PatKav'- The Patrick Kavanagh pub ! Any eatery with mostly 5 star teviews has to be good! Transport wise the regular No 50 bus from Alcester Rd into Birmingham is very handy and only 6/8 minutes walk away. My stay was to see a band at the 02 Institute on Digbeth Rd and the 50 was fast after finding the Mosely area cab companies were all too busy.The 50 drops you off 3 mins walk from the venue.

Stayed in November 2022

There was 3 of us staying in the apartment and we were only given 2 bath towels and 1 super small hand towel. They only have mugs no glasses for drinks.

The living room area was very spacious and was easy to park outside. Good location, quick Uber ride into the centre.

Stayed in November 2022

shower drainage system was not greatt- look really long for the water to drain and filled up quite quickly. The wifi was also very poor but other than that, everything else was great.

place was very nice and cosy. Heating system was great and the location was perfect with lots of shops nearby. No complaints other than the wifi and shower drainage.

Stayed in November 2022

Property is on a very noisy road. Bedroom stank of stale smoke and cheap "air freshner". No bedroom mirror. Shower struggles to drain the water, shower tray could over flow.

Parking.

Stayed in November 2022

Issues with the door code on arrival but was sorted fairly quickly. There were only 1 wine glass and 1 normal glass. Not ideal if more than one person is staying.

Spacious, clean, good location.

Stayed in November 2022

There was no sofa bed in our apartment as listed when the property was booked…. so there was no escape from a snoring husband! 😂😴☹️ Only two pillows in apartment… requested more but were told none available!

Good location, good clear communication with host, very clean and quiet, parking available at property and easy check in.

Stayed in October 2022

Location - Though it is 15 to 20 minutes away from City Centre, it is very accessible. There is Bus (50) every 5 minutes to city centre. Nearby Local Asian market was an added bonus. The room was clean and tidy. Staff members were very empathetic and considerate. Overall I really enjoyed my stay.

Stayed in October 2022

No password or information about wifi Also no hairdryer.

Stayed in October 2022

The door code was not sent to me until the morning of our visit after I contacted the host on several occasions. The door code was not responsive on several occasions and another resident let us in on one occasion as the door code wasn't working. The exit procedure was only sent shortly before we were due to leave. Lucky we saw it! No light bulbs in bedsie lamps. Extractor fan in bathroom not working. Kitchen was smelly on entry.

The keys were available at the property. A very pleasantly doecrated stylish apartment. Convenient facilities for a short stay. Very good location for eating out or take away. Conveniet for getting into city centre.

Stayed in October 2022

I could not connect with the hosts in any way, either chat or phone call. I was not sure how I am suppose to check-in or check-out, even that I send them many messages. They send me the information really late. The code for checking-in was given with few hours delay after the check-in hour.

It was nice and specious, considering you have everything in one room!

Stayed in October 2022