9 Sun Street, Hitchin, SG5 1AE, United Kingdom
#7 of 8 hotels in Hitchin
Guests' ChoiceBased on 642 hotel reviews
6.8Cleanliness
7.4
Comfort
7.6
Location
8.9
Facilities
7.0
Staff
7.5
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 5 June 2024
Tyler
United KingdomReception was somewhat unusual but wasn’t an issue
Great location and nice room
Stayed in June 2024
Reviewed: 31 May 2024
Rosemary
United KingdomNo cereals and fruits on offer before English breakfast
Rooms were great like something out of a Charles dickons book.
Stayed in May 2024
Reviewed: 27 May 2024
S
United Kingdomslightly dated but clean and smiling staff
location, location
Stayed in May 2024
Reviewed: 23 May 2024
Gill
United KingdomOnly 3 little things: Would have been nice to have the Wi-Fi password in the room as forgot to ask when I got my door card, then couldn't be bothered to go down later to ask! I like to have the window open at night but had to find something to hold it up as it wouldn't stay by itself. Used the sink and the plug wouldn't pop back up - wasn't a problem as I'd finished using the sink but wouldn't have been very nice for the cleaners to have to put their hands in used water.
The bedroom was delightful! It was olde worlde/antique in style and I loved it. It was also nice and clean and there were plenty of tea/coffee sachets as well as toiletries.
Stayed in May 2024
Reviewed: 15 May 2024
Paul
United KingdomDoor lock kept jamming to my door
Friendly staff and it was clean
Stayed in May 2024
Reviewed: 9 May 2024
Shane
IrelandPillows need replacing. Creaky floor boards. Also breakfast finished too early.
Location/clean.
Stayed in May 2024
Reviewed: 28 April 2024
Ian
United KingdomNo reception or signs saying you need to go in takeaway and ask for someone!
Comfy bed, warm room, great location. Staff where very friendly & helpful. Breakfast was very good quality.
Stayed in April 2024
Reviewed: 26 April 2024
Steve
United KingdomDidn't know where to check in, no instruction on booking confirmation and spent 10 minutes wandering around till I bumped into a cleaner who told me to go into the burrito place next door. Paid for breakfast but it wasn't available (restaurant being refurbedished?) and breakfast might have been available on second morning but not before 8 which wasn't suitable for me as I needed to leave earlier.
Location on high street is good Rooms are a good size and comfortable
Stayed in April 2024
Reviewed: 5 January 2023
Stuart
United KingdomShower in 21 blocked on 2 of our last visits. Could not get any response when trying to book this week.
Stayed in December 2022
Reviewed: 15 December 2022
Erica
United KingdomIt was just a great week
Stayed in December 2022
Reviewed: 7 December 2022
Ronnie
United KingdomThe first room which apparently was an upgrade to our booking had no working heating so we were upgraded again which meant we lost the quietness of the room to gain heating but it was a much better room. The bed was very hard and we both had bad backs the next day I've never slept on a bed that hard in my life!
We didn't choose to have breakfast
Stayed in December 2022
Reviewed: 5 December 2022
Spencer
United KingdomAll good, but sink blocked and no staff to sort it out
Great location and parking.
Stayed in December 2022
Reviewed: 4 December 2022
Wright
United KingdomBathroom needed a re- furbishment.
hotel which conveniently situated in quiet street near the Centre of Hitchin
Stayed in October 2022
Reviewed: 1 December 2022
Alice
United Kingdomit was a little cold. light shone into the room from outside.
staff very helpfull. lots of parking. clean an tidy .
Stayed in December 2022
Reviewed: 30 November 2022
Steve
United KingdomLocation was good breakfast good and reasonable Room was clean and comfortable
Stayed in November 2022
Reviewed: 28 November 2022
Sarah
United KingdomThe room needed updating in decoration and the bed was small. The breakfast left alot to be desired - cold coffee, inedible sausages.
The hotel was central and had parking. The bedroom was big and the bed was comfortable but small. The shower was good.
Stayed in November 2022
Reviewed: 25 November 2022
Rebecca
United KingdomSadly the first room was in a need of an update. There were a few problems like the key card was very temperamental and got locked out a few times and I couldn't turn off the radiator in my room and had to leave the window open to stop overheating.
Quaint and quirky vibe, large rooms, very pleasant staff, great location. I didn't like my first room but I upgraded to the King Suite with no problem at all and much preferred this. I would recommend going for one of the rooms with a four-poster bed if you can.
Stayed in November 2022
Reviewed: 22 November 2022
Malcolm
United KingdomOn arrival the entry to the hotel was locked so had to phone to get someone to open the door for me.The restaurant was also closed which was not previously advised to me.
Very good hotel right in the centre of old part of Hitchen.Had very comfortable room with all necessary facilities and very comfortable bed.Did not have breakfast as left for the airport early
Stayed in November 2022
Reviewed: 21 November 2022
Elizabeth
IrelandThe smell/ odour in our room which was on the top which could be a drain problems. I purchased an air freshener, simple enough.The window was very loose and letting in cold.my husband was able to correct as this is his field, simple enough to fix.No mattress protector .The extra blankets were on the floor of the wardrobe.No shower curtain this will ruin this Area.
Very central,so never stuck for coffee eating and drinking and shopping.Everyone inthe area were very friendly.Quirky rooms no fuss.The staff/ young gir was very on hands everytime I made contact very grateful. The bed was comfie.The bath was decent.Not a problem getting extra towels which came in handy for the bed.
Stayed in November 2022
Reviewed: 13 November 2022
Mevvy
United KingdomRoom came with breakfast but no chef available 😢
Quaint
Stayed in November 2022
Reviewed: 26 October 2022
Daniel
SpainCeiling of room number 4 (the one at the top) is a bit low, if you're 2 meters tall like me! Couldn't stand up there. In any case, not a big deal
Fantastic location. Very charming rooms. Breakfast included, which is always a plus
Stayed in October 2022
Reviewed: 25 October 2022
Simon
United KingdomBuilding security, door to accommodation block does not lock.
Location. Comfy bed. Car parking.
Stayed in October 2022
Reviewed: 23 October 2022
Kirsten
United Kingdomthe bed really wasn’t comfortable
it was close to everything and not expensive, the shower was amazing!
Stayed in October 2022
Reviewed: 19 October 2022
Hadrian
United Statesbar was almost always closed
location
Stayed in September 2022
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