Hurst Street 3rd Floor, Ladywell House, 22, Birmingham, B5 4BN, United Kingdom
#358 of 740 Holiday rentals in Birmingham
Guests' ChoiceBased on 1061 apartment reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.1
Facilities
7.7
Staff
7.9
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Fred
United KingdomThe lift in my opinion is dangerous , shower had mold, the cleaner needs to clean.
I thought the location was good until the disco started and the drunks tried to break in.
Stayed in April 2024
Reviewed: 25 April 2024
Ade
United KingdomBed was a bit uncomfortable. Noisy outside so did not have a good sleep. The outside front door looked poorly kept and dingy looking, and the corridors had a stale smell. The room was also quite small, not like what was shown on pictures on booking.com. Also, the TV was flickering a lot and the iplayer just keep switching off. Overall, I would say below average than what I am used to and not really value for what I paid for.
Clean and decent enough. Nice and clean shower/toilet facilities.
Stayed in April 2024
Reviewed: 24 April 2024
Keira
United KingdomThe bed is a bit low down for taller people like myself and my partner and the way the shower door is placed makes it so when you have a shower a lot of water ends up splashing out
The room was decorated very nicely and felt very comfortable
Stayed in April 2024
Reviewed: 17 April 2024
Nandi
United KingdomActual entrance to the building is a bit run down, very close to clubs so expect some noise till early hours. Cleaning staff on duty in the morning are quite rude which wasn’t a nice ending to what was a lovely stay
Easy to find, well located and the floor itself with the suites is very clean and well maintained. Room had everything you could possibly need, even though you can hear the clubs/people at night it’s manageable
Stayed in April 2024
Reviewed: 19 March 2024
Bharadwaj
NetherlandsThe location is fine, but it is opposite a club, and gets quite noisy in the night.
Host was very helpful when I called. The instructions to pick up the keys was clear. The room was clean.
Stayed in March 2024
Reviewed: 8 March 2024
Christopher
United KingdomEntrance to the building was unattractive. Smashed glass and horrible looking doors.
Room was nice, well equipped and the bed was very comfortable.
Stayed in March 2024
Reviewed: 15 February 2024
Ellie
United KingdomThe plates and microwave were dirty and covered in grease
Quiet and comfortable
Stayed in February 2024
Reviewed: 10 February 2024
Simon
JapanSelf check in is good but you need three codes just to get the keys. Bit of a faff. Had a hot shower and didn’t close the bathroom door. The steam set off the very cloud fire alarms. Took ages ti turn then off
Very clean simple room close to new street station.
Stayed in February 2024
Reviewed: 7 February 2024
Khalid
United KingdomThe building and no parking
Stayed in February 2024
Reviewed: 29 January 2024
Lei
United KingdomThe noise - sorry it's very noise at night
Location is super convenient
Stayed in January 2024
Reviewed: 27 December 2023
Samuel
United KingdomSmelly hallway leading to property and close to smoking area which drifted into the room. Nightclub was outside doing music until 6am.
Very comfortable and nicely finished. Close to everything you need.
Stayed in December 2023
Reviewed: 22 December 2023
Faith
United KingdomThe floors got very slippery when wet especially in the bathroom as there was no shower doors the water got everywhere. The shower hose was not working properly and the water was quite cold. Quite grimy in the corner of the shower and in the morning the lady was very rude kicking us out and she gave us five minutes to get all of our things as we thought we had until 12 but it was 11 am check out. Which is completely fine however there was no need for rudeness.
The bed was clean and comfortable. I liked the microwave and fridge facility as I really helped out a lot. Great space for Makeup and the property was warm during the winter. The ladies who welcomed us were extremely lovely and let us stay a little earlier as it was for a special occasion.
Stayed in December 2023
Reviewed: 14 December 2023
Elaine
United KingdomSince the building is located in the city centre and the road is closed, there were people partying the whole night. I suggest anyone staying there to bring ear plugs.
The apartment is very nice, clean and very well localized. It has all the amenities that you expect, like towels and soap. It also has instant coffee. The check in was easy.
Stayed in December 2023
Reviewed: 10 December 2023
Calum
United KingdomNeeds few touch ups Needs to be signed better
Comfortable Loving style
Stayed in December 2023
Reviewed: 6 December 2023
Courtney
United KingdomThe entrance to the actual property was very dirty and smelt very strongly of smoke. It’s also in a very noisy area.
Property was clean and tidy and had everything you needed for a night or two.
Stayed in December 2023
Reviewed: 30 November 2023
Mohammad
United KingdomNo cold water in the shower.
Stayed in November 2023
Reviewed: 25 November 2023
Elysha
United KingdomA thicker and more comfortable duvet would have been nicer, also missed a hair dryer.
The suite was very clean, comfortable and cozy. The mattress was comfortable, a very nice shower room also. The location was perfect, close to the centre.
Stayed in November 2023
Reviewed: 25 November 2023
Austin
United KingdomThe tv freezed out a lot. there was marks and what looked like a cigarette burn on the carpet in our room.
I liked how there was a microwave in the room. I also liked how there was a balcony where I could vape without leaving the premises.
Stayed in November 2023
Reviewed: 8 November 2023
Jeremy
United KingdomEasy check in. Got all the information in plenty of time beforehand. Room was clean and nice and great value for central Birmingham
Stayed in November 2023
Reviewed: 7 November 2023
Anneke
GermanyRooms were not clean, one shower only had boiling hot water
Easy and flexible check-in, great location, comfy beds
Stayed in November 2023
Reviewed: 30 September 2023
Travelbug88
United KingdomNoisy location at night. No light switch near bed. Description incorrect- there isn't a separate lounge, there is a small desk with a chair in the bedroom.
Great location, five minute walk from Birmingham New Street Station. Small but well equipped including fridge, tea and coffee making facilities, ironing board and hairdryer. Comfortable bed. Modern shower room. Lift available.
Stayed in September 2023
Reviewed: 22 September 2023
Mark
United KingdomCould have been cleaner and needs a much comfier bed
All info was sent in advance to get into the property and all doors had keypads so it made it very easy. In a very busy area of Birmingham (pubs open very late and very noisy in the evenings). The outside and stairwell of the flats were less than attractive but the room itself was clean fairly clean and just big enough for 2 people. Very hot in the room as the top floor so had to open the windows and even on a Thursday night the nightlife noise was very loud.
Stayed in July 2023
Reviewed: 14 September 2023
Czambujinho
United KingdomBeds are too soft, windows are not good with outside noise. Could do with a bedside table and air-conditioning as rooms are too hot.
Location especially. Very clean both room and toilet and tidy. Spacious. Loved the little "kitchen"
Stayed in September 2023
Reviewed: 13 September 2023
Karina
BrazilIn the summer it gets very hot, there is no air circulation. Two fans are available, but there is no use as there is no air in the room and it becomes stuffy. I believe that if I could open the window completely it wouldn't be so hot inside.
It is very close to the train station and the center. The staff are kind.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content