No complaints

Breakfast was really good, lots of choice and hot food made to order. Quite busy at peak times.

Stayed in May 2024

The location was excellent and beautiful surroundings. The breakfast was delicious. Easy to use the hotel as a base to explore the region.

Stayed in May 2024

Bathroom shower didn’t work correctly and a bit dated.

Location was fabulous and staff were friendly and helpful

Stayed in May 2024

Staff in the Brasserie restaurant were very dismissive and rude when we asked why we waited over 45 minutes for our food when tables who ordered food after us received their food before us See me the kitchen were not working in order but no explanation was given

Location excellent and food very good

Stayed in May 2024

Water temperature in the pool was a little cool

Location by the lake was pefect very relaxing . Pool and spa treatments were very good

Stayed in May 2024

We paid extra for a lakeside view but the window could have been cleaned so we could see it better. Also the room had dust on the table

Fabulous location, staff were excellent and only too willing to help

Stayed in May 2024

Bar prices are more expensive than a pub, but the quality of the drinks and the view from the premises made up for it

Location, superb. Food, had lunch, dinner and breakfast - all delicious. Staff were exceptional, especially Leanne (reception) and Reuben in the dining room (it was his first week, he was lovely)

Stayed in May 2024

Had an evening meal that was terrible don't normally complain but it was really bad .

Breakfast very nice with friendly staff

Stayed in May 2024

Paying an extra £7 for a spoonful of cabbage and gratuities being added to the bill for both the meals and hotel

Excellent facilities and location with excellent service levels

Stayed in May 2024

The room was too hot and bar service around the hotel was lacking. A beautiful conservatory and no waiters to take drinks orders or clear tables etc….gave the impression of lack of staff?

Wonderful location, lovely breakfast and the staff in the dining room were really pleasant and helpful.

Stayed in May 2024

Very limited dining options in the evening

On the lake’s edge. Good pool & spa. Ferry up to Bowness & Ambleside.

Stayed in May 2024

Getting food served in the brasserie didn’t work for me , staff were lovely but the space doesn’t seem right it’s at the back of the hotel.

The hotel is in such a lovely setting with beautiful grounds n gardens, it’s special because it’s all on its own with no other hotels around to spoil its charm.

Stayed in May 2024

Nothing

Clean staff friendly view amazing

Stayed in May 2024

The dining menus were rather limited and pricey. I may be out of touch, but £11.50 for the cheapest glass of wine seemed excessive. We objected to paying a discretionary tip for the room, and subsequently did not pay it.

Our room was clean and freshly decorated and furnished. The location by the lake could not have been better. Staff were helpful and courteous. We enjoyed the spa with its pool, sauna and steam room.

Stayed in April 2024

We had to have breakfast in the room as husband was unwell, ordered a basic breakfast which was lovely but a few things missing eg.milk for cereal, butter for toast . Very low toilet 🚽😵‍💫

Lovely room and staff especially the lovely cleaners

Stayed in April 2024

Alexandria in the breakfast restaurant was lovely and a real credit to the hotel.

Stayed in April 2024

Nothing

Conservatory and view from it.

Stayed in April 2024

The only thing I would change is the decor in the bedrooms similar to how the hotel lounge and exterior was.

The room was very spacious and the bed was so comfortable! The location was perfect.

Stayed in April 2024

Perfect location by the lake, lovely staff and a great choice for breakfast, Leisure facilities also great.

Stayed in April 2024

Breakfast was a little small

The view was absolutely stunning rolling hills and a beautiful lake out front and just amazing scenery

Stayed in April 2024

Food overpriced for what it was, way more than we’d normally pay for similar quality Room very noisy, could hear everything on the corridor the room itself really let this hotel down in terms of decor and comfort, for the price I would expect much better Breakfast staff seemed as though they were all new, sat people down but then never took orders unless went and got one of them (saw happening at several tables)

Beautiful pool and setting We’d had a long drive on arrival so really appreciated the car parking Love the conservatory area for a drink Reception staff helpful Great area

Stayed in April 2024

On the second day by 09.45 there were no pastries left

Breakfast was delicious lots of choice and nice table. Lady who greeted us was lovely welcoming and friendly

Stayed in April 2024

the service was excellent the food was also excellent - the location by the lake is superb, staff very attentive

Stayed in April 2024

Hotel prices where inflated for goods and services

Right on lake with amenities close by

Stayed in April 2024