High Road, North Stifford, Grays, Grays Thurrock, RM16 5UE, United Kingdom
#6 of 16 hotels in Grays Thurrock
Guests' ChoiceBased on 1701 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
8.9
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Debra
United KingdomLittle dated but looks like they are doing a refurb as lots of workmen about and signs of work being completed
Great location for overnight stay before cruise from Tilbury
Stayed in May 2024
Reviewed: 19 May 2024
Grant
United KingdomBreakfast on 2nd morning. Fruit juice ran out as did the crossants etc
Situation was ideal as needed m25 for Essex and Kent
Stayed in May 2024
Reviewed: 9 May 2024
Hugh
United KingdomN/a
Dinner and breakfast were excellent
Stayed in May 2024
Reviewed: 9 May 2024
Amy
United KingdomN/A
Clean room, good size
Stayed in May 2024
Reviewed: 6 May 2024
Nyachang89
United KingdomThe facilities were fairly basic, and the bathroom was quite tight.
The location was amazing, the room was clean, and the staff made check-in/out extremely smooth and painless.
Stayed in March 2024
Reviewed: 6 May 2024
John
United KingdomPaying for parking Difficult to get a parking space at times due to a lot of companies using the hotel for workmen and NHS clinics
quick check inn and out
Stayed in March 2024
Reviewed: 6 May 2024
Gerry
United KingdomAt breakfast there was only a buffet. An egg station offering more options like fried eggs and omelets would a great addition.
We had to extend our stay because the cruise we were due to join was delayed. The staff were very helpful and arranged an extra night at the same discounted rate we had with Booking.com. The staff were very friendly and efficient making our extended stay very enjoyable.
Stayed in May 2024
Reviewed: 27 April 2024
Jeannette
United KingdomThe heater aircon did not function properly so the room was quite chilly but they are refurbishing and I don't think they had reached my room at this time
As usual everything was brilliant. Staff are amazing, professional and so friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United KingdomReally my only fault was the fact that the only miroor in the room was located in the bathroom, the room would benefit from a mirror in the main area.
A very friendly welcome on arrival, very nice room. We were there for a function and the event was well run, food was very good and again the staff were all friendly. Buffet breakfast was excellent with enough choice to please everyone.
Stayed in April 2024
Reviewed: 21 April 2024
Pauline
United KingdomRoom warm on arrival
Meal and breakfast good Quiet bedroom
Stayed in April 2024
Reviewed: 19 April 2024
Adrian
United Kingdomnothing
All good
Stayed in April 2024
Reviewed: 13 April 2024
Neil
United KingdomOn the first night there was a lot of noise from a near by room, sounded like a party was going on
Stayed in March 2024
Reviewed: 9 April 2024
Kathryn
United KingdomGenerally good. Food adequate but not good.
Convenient. Easy to find. Good parking. Friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Marion
United KingdomNo mirror in the room apart from the bathroom which is no good when wanting to blow dry hair. Seeing as most people probably stay here before going to an event it's a bit unusual
Stayed in April 2024
Reviewed: 3 April 2024
Arend
BelgiumWhen it is busy I can imagine it can be noisy from the corridor and from neighboring rooms
We liked the room, especially the bed. Furthermore the quiet surroundings Breakfast was good and served by friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Valerie
FranceSo much spare room in our room - surely enough space for a comfortable chair and small table
Excellent food and breakfast in particular
Stayed in March 2024
Reviewed: 30 March 2024
Daniel
United KingdomThe place was undergoing renovation at the same time as accepting guests. The food was missing certain touches you'd expect - no tartare sauce with fish and chips, vegetarian breakfast had quorn burgers instead of sausages and over cooked poached egg instead of fried egg, just one slice of toast because the toaster was burning the bread.
It was very clean and well maintained, with excellent mattress and blackout curtains and a clean and comfortable bathroom. The staff were friendly and helpful. There was a relatively late checkout, which made it feel a lot less rushed to get out.
Stayed in March 2024
Reviewed: 19 March 2024
Sonia
United KingdomBar area & corridor, looks dated
For a 3 star hotel, facilities in the room were very good, must have had one of the recently refurbished rooms
Stayed in March 2024
Reviewed: 18 March 2024
Steven
United KingdomAs previously commented, the rooms and halls are looking tired and are in need of an upgrade. Which is exactly what is happening! The hotel is going through a refurbishment as we speak, so can't wait to see the shiny new rooms later this year. The current rooms are a bit grubby.
You can't fault the staff at this hotel. A great team, smiley and helpful. One or two of them have greeted us for years, it's always nice to catch up with them. Breakfast was nice as usual, and the older historic front of the hotel is the perfect setting. Rooms were basic but comfy, shower could do with an upgrade. Quiet and had a decent night sleep.
Stayed in March 2024
Reviewed: 12 March 2024
Mark
United KingdomLooking tired
Good wifi
Stayed in February 2024
Reviewed: 9 March 2024
Tony
United KingdomThere are upgrades going on which could not be helped.
Near to where we were visiting.
Stayed in March 2024
Reviewed: 8 March 2024
Andrew
United KingdomFood was good, but restaurant lacked atmosphere & wasn't very warm.
Room was comfortable, but basic
Stayed in March 2024
Reviewed: 4 March 2024
Noel
United KingdomNothing
Good location for what we needed
Stayed in March 2024
Reviewed: 2 March 2024
Just
United KingdomBar.. staff rooms.
Stayed in February 2024
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