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  5. Reviews of Lansbury Heritage Hotel

Reviews of Lansbury Heritage Hotel 4 stars

117 Poplar High Street, Tower Hamlets, London, E14 0AE, United Kingdom

#127 of 1,011 hotels in London

Guests' Choice

Review score

Based on 2020 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 18 May 2024

    10
    Short single night stay, nice room and good breakfast would have used the bar if open on arrival.
    • Leisure trip
    • Couple
    • Lansbury Classic
    • Stayed 1 night

    Bar not open int the day time

    Breakfast really good

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    -
    • Leisure trip
    • Couple
    • Lansbury Octagonal Tower
    • Stayed 1 night
    • Submitted via mobile

    -

    -

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Working at Canary Wharf so perfect location. Lovely classy hotel I would recommend.
    • Business trip
    • Solo traveller
    • Lansbury Classic
    • Stayed 1 night

    Bathroom cold compared to a perfect temperature in the room.

    Location brilliant, feels like a safe area too. Nice room, classy. Breakfast good. booking in really excellent, great reception.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    10
    Awesome
    • Leisure trip
    • People with friends
    • Lansbury Classic
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    Everything was great. We felt safe, the staff was friendly, the location 3 minutes from the DLR. Bed was comfortable, room clean and luxurious.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lansbury Club Room
    • Stayed 2 nights
    • Submitted via mobile

    Really attentive staff, very accommodating with our needs and lovely room. Very different to what we’ve seen before, with the bedroom located upstairs, but we loved that about it. Nicely located to public transport stations as well which made travelling so much easier.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Romantic stay in a lovely room with great breakfast and friendly staff
    • Leisure trip
    • Couple
    • Lansbury Club Room
    • Stayed 2 nights

    The aircon was a little loud but you can control it yourself. Pretty hightec home automation system in the room which required a little getting used to but all in all, it was great.

    Great breakfast, beautiful room, very friendly staff! With an uber, the location was perfect to get anywhere you wanted to go. The room was small but very clean. Our bed was on a little extra floor, which made it very romantic. Large television as well.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Lansbury Club Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff welcoming on arrival Spotlessly clean Room was lovely and breakfast was great

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Lansbury Club Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could have a few more options, but it’s not bad. Staff could be more friendly, some of them are good, but there were times I didn’t even get a good morning back.

    Gorgeous property, comfortable bed, close to public transportation.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Our fave!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    We've decided not to have breakfast here anymore as the menu is quite limited for the price.

    We are regulars and have stayed in different rooms on each occasion. Each room is very individual and quirky and to a high spec, we love them. The spa seems like a hidden gem as we've been lucky to have the space to ourselves so felt like a real retreat - the same with the gym. It was just us didn't feel cramped as it's a small, windowless space. Hello to Sara, who remembered us from before and is always very friendly. Also, the hotel always smells AMAZING because they have their own branded perfumes.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Lansbury Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location for what we needed ( with great train link to see abba voyage), nice size room and good facilities and great staff!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Decent
    • Leisure trip
    • Couple
    • Lansbury Classic
    • Stayed 1 night
    • Submitted via mobile

    Hotel advertised a spa. Nope. A small steam room and a small sauna. Nothing else. Went to have a steam Sunday morning and nothing switched on. The staff member said she would put them on but it was already 9am so too late. I asked for a bottle of presseco to be in room when we arrived as it was hubby's birthday, but it wasn't there so had to go and ask at reception for it. Not the surprise I was hoping for. Reception also asked for photo ID. Why?? and took £100 out of my account for 'extras '. Again why??. Not happy about that. Bar was only open for 3 hours. Why??

    Room nice, breakfast good, staff nice, lovely toiletries in room. Easy to get to 02 for gig we were going to. Close to DLR and bus stops so easy to get around. Lots of places to get food.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Hotel very clean smelt lovely and fresh staff very helpful and friendly well situated for Canary Wharf 20 minutes walk t
    • Leisure trip
    • Couple
    • Lansbury Classic
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn’t like

    The hotel was very clean staff helpful buffet breakfast very good ideal situated for O2

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Lansbury Club Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location is perfect, just near away from underground

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Very nice
    • Business trip
    • Solo traveller
    • Lansbury Classic
    • Stayed 3 nights

    Not the nicest area. Breakfast was ok, but not great.

    Room (301) was very nice, with wooden beams and an electronic fireplace. Staff was helpful. Easy access to the tube

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Super 👌🏻
    • Business trip
    • People with friends
    • Lansbury Club Room
    • Stayed 2 nights
    • Submitted via mobile

    The area was really handy, and close to where we needed to be for the Excel, but otherwise wouldn’t necessarily choose to visit. No reflection on the hotel, it was a wonderful find!

    This hotel was a little gem! Lovely, stylish, clean boutique hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Lansbury Classic
    • Stayed 1 night
    • Submitted via mobile

    liked everything

    very very clean, really comfy bed, staff were lovely and freindly. 5 minute walk from the canary wharf tube station, idea for us as one stop away from the 02.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • Lansbury Classic
    • Stayed 2 nights

    No Negatives

    All was fantastic

    Stayed in March 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Lansbury Classic
    • Stayed 1 night
    • Submitted via mobile

    location was great, just next door to canary wharf for food and shops. Quick 4 min walk to Elizabeth line . Hotel was so clean , everything immaculate !

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    One of the best hotels I have ever stayed in.
    • Leisure trip
    • Couple
    • Lansbury Club Room
    • Stayed 1 night
    • Submitted via mobile

    Not a single thing.

    A beautiful hotel, in a good location for travelling around London. I could not fault the hotel or staff.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lansbury Club Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    We had a basic club room which has stairs up to the bed. Very different! Lovely tall ceiling above the bed as well. Everything was very clean and kept looking lovely.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Nice and easy for Canary Wharf.
    • Business trip
    • Solo traveller
    • Lansbury Classic
    • Stayed 2 nights
    • Submitted via mobile

    Lack of a decent restaurant and very small desk in the room.

    Quirky and quite individual. Pleasant stay.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Lansbury Classic
    • Stayed 3 nights
    • Submitted via mobile

    We had a broken window in our room which did cause the temperature to drop

    Very clean was lovely

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lansbury Classic
    • Stayed 1 night
    • Submitted via mobile

    Bed was not comfy

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Lansbury Classic
    • Stayed 2 nights

    Everything was great.

    Excellent hidden treasure - amazing experience.

    Stayed in April 2024

Showing 1 – 25

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