Price was a little high, but was our choice to pay it at the time.

Great location for O2 arena

Stayed in March 2024

They do not replenish teabags or biscuits you have consumed during your stay, which comes across as a bit cheap. Also, walls are pretty thin, and on one of the nights the upstairs neighbors were pacing around their room all the time, and it really felt like elephants jumping around.

This is a lovely hotel located a few minutes from Canary Wharf station, so it has excellent transport connections. It takes 7 minutes with the Elizabeth line to get to Liverpool Street Station, where you can catch a train to one of the airports. The bed was quite comfortable, and the bathroom was huge. Our room was facing the garden, and there was virtually no street noise whatsoever. Staff were polite and helpful.

Stayed in March 2024

Unfortunately was kept awake/woken up both nights by other guests late at night as the sound travelled very easily into the room. Wet room type bathroom was SOAKED all over the floor after a shower so you can't go back in there without getting wet feet - care with socks!

Only a short walk to canary wharf for travel. Bed was comfortable. Nice to have a fridge in the room. Quiet location. Staff were great. Handy little shop very close by selling essentials.

Stayed in March 2024

Lovely, clean and modern!

Stayed in February 2024

bar / bar food left a lot to be desired - only very basic pizza/ The room I stayed in 202 was quite noisy, as bed was side on to corridoor and not very noise proof from corridoor traffic

room cleanliness, all staff very nice esp. the lady behind the bar, welcoming and helpful (Ernest Knox was one name at checkout - very good), I didnt have time for breakfast

Stayed in March 2024

N/A

Fabulous stay Beautiful room Professional, friendly and helpful. Convenient

Stayed in February 2024

I mean…the tellies could do with maybe having access to apps like Netflix so if you have an account, you can sign in? Let’s be honest…hardly the most important thing!

Room was lovely - clean, great bed, love the digital room controls from both TV and various wall panels, shower is strong, plenty of hot water and the building is gorgeous too. Quiet part of town, which is perfect. It’s the staff that make it though - stayed here a few times and they’re always brilliant! Came and fixed an issue with faulty aircon that wouldn’t switch off at 3am last time and they helped suggest the best places to order food and found me cutlery etc this time. Nothing is ever too much and they’re genuinely nice. Gutted I don’t work down here any more!

Stayed in January 2024

Bizarrely noisy plumbing causing a lot of gurgling and banging sounds during the night.

Lovely room and comfy bed. Felt very luxurious.

Stayed in February 2024

Air con was noisy so we turned it off. Sauna / steam room wasn’t working but we hadn’t particularly booked for that reason.

Lovely, well presented hotel. Great staff. Beautiful and comfortable bedrooms.

Stayed in March 2024

Bed could have been more comfortable

Staff were polite and very helpful on check in and check out. Room far surpassed my expectations. Sauna, Steam Room and Gym use included in the stay price unfortunately we never got a chance to try it out as our stay was too short socant comment on its quality.

Stayed in March 2024

The bed was a bit firm for me but that’s totally down to personal preference.

Beautiful room, tasty breakfast, reception smells amazing. Easy access to the O2.

Stayed in March 2024

Bar/breakfast room is a bit basic for a bar, but good for breakfast. Breakfast good.

#Beautiful building, very clean, great room, excellent location.

Stayed in March 2024

Ever so slight stagnant water smell in the bathroom

Lovely comfy bed - like, huuuuuuuge bed!!! Really beautiful place and the staff were super friendly. We didn't take advantage of the brekkie and gym/spa but I bet they are wonderful too.

Stayed in January 2024

Not a very nice area (construction work around station) & Palestinian flags all over the street.

Very close to the DLR line. Great room and set up. Friendly staff

Stayed in March 2024

N/a

Fabulous building, loved the history, very friendly and helpful staff.

Stayed in February 2024

a bit tight on the biscuits in the room.

Parking was very easy and close by. Breakfast was first class.

Stayed in March 2024

Bar only open 6.30- 9.30

Good location for the O2, 4 stops- 3 on DLR, 1 on the jubilee line

Stayed in March 2024

The hotel was lovely, very friendly staff, parking was easy. The room was very clean and modern, the bed was comfy and we will definitely return.

Stayed in February 2024

The elevator to the 3rd floor is quite long but it's to support the Grade 2 listed building

Great suite with 2 TVs, fireplace, nice en-suite (although maybe a bit small), comfortable bed & large living space

Stayed in March 2024

They don't have room service

Location

Stayed in March 2024

Friendly Staff Excellent breakfast

Stayed in February 2024

Unexpectedly had a room with a mezzanine bedroom.

Very nice hotel, lovely building with period features, staff great and very handy for Canary wharf and DLR

Stayed in March 2024

The location is great. Very convenient if you need to go to the Canary Wharf. Easy to get to the city centre. Very quiet and peaceful. The room was large, light and airy. It fully met my expectations. Breakfast was very good. But the best of all was the staff! Very kind and helpful.

Stayed in February 2024

Continental breakfast was fine, except for the cheap cuts of ham

Firm bed, soft pillows,

Stayed in February 2024

Not the nicest area, and the room was very warm!

Good links to transport, easy to get to the 02 arena! We wanted early check in and for a charge of £20 we was able to do this so very happy!

Stayed in February 2024