Hougue Du Pommier Road, Castel, GY5 7FQ, United Kingdom
#4 of 5 hotels in Castel
Guests' ChoiceBased on 211 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 27 April 2024
Gabriella
AustraliaBeautiful room, spacious, fresh, clean, well appointed. Great staff, great breakfast, 5 stars from us!
Stayed in March 2024
Reviewed: 26 April 2024
Andrew
United KingdomNot much, I can’t think of any aspect that wasn’t top notch.
Beautifully situated & appointed … a real treasure. The staff were fabulous & made us feel at home from start to finish.
Stayed in April 2024
Reviewed: 25 April 2024
Penelope
AustraliaI kept getting lost ttying to find my room. I think I needed a map as my room was tiucked away.
The breakfast ws excellent
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United KingdomIt was all wonderful
A friendly, warm and relaxing atmosphere.
Stayed in April 2024
Reviewed: 21 April 2024
Adam
United KingdomAmazing hotel should be a five star, have stayed in 4 and 5 star hotels that could learn from this hotel. Amazing service great food and very homely. Would for sure come back!
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomNothing
Beautiful and quiet location on a bus route so all areas of Guernsey within easy reach. 10 mins from the coast walking. Staff very friendly and attentive . Great cuisine!
Stayed in April 2024
Reviewed: 18 April 2024
Sharon
United KingdomThe swimming pool was closed for maintenance.
The staff were so friendly and helpful. Nothing was too much trouble. They made us feel very welcome.
Stayed in April 2024
Reviewed: 18 April 2024
Jj
JerseyAll was good, really happy.
Great friendly staff who couldn't be more helpful, even after arriving hours late due the ferry having problems. Great food in the evening, best fish & chips massive portion of fish which was cooked perfect. Lovely peaceful location.
Stayed in April 2024
Reviewed: 14 April 2024
John
United KingdomNothing
The location was perfect, and the breakfast was amazing.
Stayed in April 2024
Reviewed: 13 April 2024
Grace
IrelandPool isn’t open until 1st may, but that is understandable.
Lovely hotel, staff were excellent and attentive. 10 ish walk to Cobo village, where there are restaurants, beach, chipper etc. breakfast was great, good choice of hot food and buffet continental breakfast etc
Stayed in April 2024
Reviewed: 11 April 2024
John
GuernseyCould have done with instructions for heater and tv.
Lovely staff who were very helpful and chatty. Excellent hotel very nice rooms. Food was of a good quality and breakfast was really good. I would recommend this hotel to anyone.
Stayed in March 2024
Reviewed: 11 April 2024
Rebecca
United KingdomI can’t fault the hotel. I had a wonderful stay!
I stayed at Le Pommier for a month while remote working because I was given a great value off-peak deal. On arrival I was immediately upgraded to a beautiful large room. The breakfasts are delicious and not to be missed! The staff are very kind, friendly and accommodating. The grounds are green, lush and very calming. And it is only a 15 minute walk to the beach!
Stayed in April 2024
Reviewed: 9 April 2024
Jenny
JerseyThe music in the breakfast room was like being in a spa and made me want to sleep! Maybe something a little more upbeat for the morning.
Super comfortable beds and pillows, and lovely decor in the room. Breakfast was excellent. Staff were all polite, pleasant and efficient.
Stayed in April 2024
Reviewed: 8 April 2024
Natasha
United KingdomHeater in the room was quite noisy, as it is also an ac unit. Fortunately we didn't need it.
Continental breakfast was buffet style. The hot food was prepared to order, with lots of choice and high quality. The room was very comfortable, fesh and clean. It was also the quietest hotel I have stayed in - no slamming doors! The hotel is close to a bus stop, so easy to get aound. There is a pool too but due to the weather we didn't try it.
Stayed in April 2024
Reviewed: 3 April 2024
Ewan
United KingdomNothing at all. Everything was fantastic
Everything! From the drive up to the accommodation, to the car park and surroundings at night, unbelievable features, polite friendly and helpful staff who went above and beyond, food was great, decor and aesthetics of the place were absolutely fantastic and very homely, comfort of the room and the bed, it felt very very homely warm and welcoming.
Stayed in March 2024
Reviewed: 2 April 2024
Jane
United KingdomNothing it was perfect
Very welcoming and friendly staff Relaxed atmosphere Clean and comfortable
Stayed in March 2024
Reviewed: 1 April 2024
Georgina
United KingdomThe only thing that let this place down was the food. If they got the food right this place could be amazing. The breakfast is pretty basic (cooked and continental available) it's nothing special but it's acceptable. Breakfast times are slightly odd, finishing at 9:30am Monday to Friday and 10am Saturday and Sunday. Most hotels serve breakfast until 11am, I would say 9:30am is a bit early to stop breakfast when people are on holiday. We ate dinner in the hotel one night, firstly the restaurant was very cold (there appeared to be no heating on at all). Some of the food was fine (the chips and the soup) unfortunately the main courses were awful. The vegan linguine was disgusting (the sauce appeared to be tomato puree mixed with hot water) and I genuinely struggled to eat it. In the end we only paid half price for this which was dealt with by the waitress very well. The sauce for the seabass was sickly and unpleasant. We made sure to eat out the remaining two nights.
Overall this is an excellent hotel and we thoroughly enjoyed our stay. The staff were all very friendly providing a high standard of customer service. The hotel decor was nicely done, the room a generous size with a comfortable bed and good shower. Plenty of room to hang clothes and the location is very peaceful. You can walk to the seafront in 10 minutes which is stunning. Decent size restaurant/bar area with food served all day.
Stayed in April 2024
Reviewed: 28 March 2024
Leonia
United KingdomWhen we got to our room, the air conditioning was making this loud noise, we spoke to reception and the manager moved us to a Family Room Suite.
Everything, we have stayed at Le Pommier before and can’t fault it.
Stayed in March 2024
Reviewed: 24 March 2024
Kate
JerseyNo liner in bathroom waste bin No full length mirror in room Nowhere to plug in hairdryer within conveniently located dressing table. Unable to use kettle due to rusty components around the opening. Regarding breakfast help yourself area Would have liked to of seen signage for cereals, a selection of jams and marmalade.
Nice welcome from gentleman on reception Clean and comfortable room Great big bath sheets and plenty of them Lovely breakfast, delicious homemade bread. Bus stop a short walk from hotel, either a 41 or 42 into town
Stayed in March 2024
Reviewed: 23 March 2024
Anna
United KingdomAbsolutely nothing!!!! All was excellent! Thank you
Absolutely superb! Huge amount of choice, everything freshly cooked and beautifully served. Staff couldn't have been more helpful and absolutely nothing was too much trouble. Restaurant spotlessly clean!
Stayed in March 2024
Reviewed: 21 March 2024
Megan
United Kingdomwe have a young son who we didnt bring on this trip. if we had, there wouldnt have been anything in the hotel that might have entertained him as it was march and the pool was closed( which we knew before booking) it was perfect for a couples stay and would return with him regardless as everything was perfect and we dont hang around in the hotel for long.
The location was perfect for visiting family & near to the beach. The staff were very friendly and helpful and the hotel was spotlessly clean. wifi was good in our room and the food was great!
Stayed in March 2024
Reviewed: 18 March 2024
Michael
JerseyHotel staff were very helpful rooms clean and well decorated overall a very nice stay good standard nd
Stayed in March 2024
Reviewed: 17 March 2024
Kevin
United KingdomEverything was fine
First class hospitality from the team here Food was excellent and a very comfortable stay
Stayed in March 2024
Reviewed: 12 March 2024
Wayne
United KingdomThe restaurant menu looked good but we were rather put off by the prices. Bit of a shame as they had also laid on a singer with an acoustic guitar, unfortunately most of the tables were empty. Call me thrifty but dinning would have cost more than the room for the night!
I stayed here before many years ago, it’s since had a major interior redecoration/refurb, so it looks and feels much cleaner and tidier. The dinning hall is much more spacious, the rooms even have air conditioning now! Good breakfast which was an included option with the room. There is a place to lock up pushbikes if you travel by bike, although not sheltered so cover your seat if it’s rainy!
Stayed in February 2024
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