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Reviews of Leicester House

31 Milligan Road, Leicester, LE2 8FF, United Kingdom

#163 of 168 Holiday rentals in Leicester

Guests' Choice

Review score

Based on 42 apartment reviews

2.9

Score breakdown

  • Cleanliness

    4.1

  • Comfort

    4.0

  • Location

    5.7

  • Facilities

    4.1

  • Staff

    4.3

  • Value for money

    4.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 June 2023

    2.0
    We had bad experience
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 30 nights
    • Submitted via mobile

    #1 Advertisement showed us accommodation for 2 adults & 2kids + FREE WIFI in booking.com ... after payment through online, it showed us only 2 adults ( we were cheated). .only 1 bed was available in the room #2 FREE WIFI USER NAME & PASSWIORD which received through email , was not available 3# We called the mobile no: which was given in email for clarification using induction cooker. But there was no response..

    Only location

    Stayed in May 2023

  • Reviewed: 28 July 2022

    3.0
    Just dont do it
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Where to start, the showers were disgusting, well only one worked, the toilets were filthy and brown, the skrting boards were thick with muck, there was brown paper stuck on bathroom window because no blinds or curtains, and a bag of stinking rubbish under the sink for starters

    Not a lot, the house smelt awful, and was not ckean

    Stayed in July 2022

  • Reviewed: 19 April 2022

    2.0
    NEVER AGAIN!
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    very very disappointed!! The place was absolutely filthy, personal things were left out everywhere around the house, the bathrooms were full of black mold. there was no toilet paper in the bathroom so we had to get our own and had to bleach the bathrooms as we couldn’t use them. I messaged the host to ask if he could get someone to come and clean the bathroom and toilets, I got no response. There was rubbish under the sofas, a random pack of cigarettes just on the floor. Overall, the place was disgusting.

    Somewhat spacious

    Stayed in April 2022

  • Reviewed: 25 May 2024

    1.0
    Horrible
    • Solo traveller
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    All of it

    Nothing

    Stayed in May 2024

  • Reviewed: 6 May 2024

    1.0
    The service was poor and my issue was never sorted out from the day I arrived until I checked out.
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I slept with the bedroom door open for the two nights I stayed. There was no bedroom curtain for the window so I slept and dressed under see through window. The number provided as an emergency contact was no longer in use. Dirty bathroom.

    Convenient for me to go to work and running my errands.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Disgusting No curtains Didn't reply on 1st night until 3 hours later and ended up booking a different hotel, stayed 2nd night as already booked and was disgusting

    Stayed in May 2024

  • Reviewed: 15 April 2024

    1.0
    Disgusting property shouldn’t be on booking.com they need to assess the property
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property was very filthy dirty the kettle leaked water constant. The bathroom was disgustingly filthy. There was no room in the cupboard or the fridge to put anything in mine. The advertise TVs in the rooms there was no TVs in the whole property.

    I didn’t like anything about the property

    Stayed in April 2024

  • Reviewed: 13 October 2023

    1.0
    STAY CLEAR MONEY TAKEN ROOM DISGUSTING NO REFUND CUSTOMER SERVICE WON'T HELP NEVER STAYED MONEY KEPT
    • Business trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Booked for week £198 and walked in to a room that needed a chemical cleaning before anybody could stay in it. Tried to contact owner with no response about it. Contacted customer service who paid me £38.80 in compensation and told they cannot do anything about it.

    Nothing about the place is nice rooms need chemical clean will just take payment and ignore messages and phone calls pictures do not look anything like room

    Stayed in October 2023

  • Reviewed: 19 September 2023

    1.0
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 September 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    My mum always said, if you don't have anything nice to say, then don't say anything. P.S don't forget to take toilet roll, hand soap, cleaners, cloths, towels and might be an idea to pack your own bedding.

    Nothing

    Stayed in September 2023

  • Reviewed: 17 June 2023

    1.0
    Frankly Despicable.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 27 nights
    • Submitted via mobile

    * Unsanitary, unhygienic * No clean drinking water * Same key for each room - totally unsafe and not secure * Hosts rude, ignorant, neglectful * Leaking ceiling - complaint was ignored, owner/host blocked me; ceiling could have fallen down and killed a guest! * Riddled with litter, everywhere, certain that place has never been cleaned since opening * Disgusting * No facilities such as fridge, or kettle * Nothing like the advertisement *Want a refund. Total waste of money, should NOT be listed on booking.com! It's an abomination! The most atrocious I have ever seen. Could not stay there!!! DO NOT BOOK!!!

    Absolutely nothing. Horrific.

    Stayed in June 2023

  • Reviewed: 11 November 2022

    1.0
    Very poor
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Too smelling 🤮🤮🤮 Too different from the photo here!!!

    I like nothing!!

    Stayed in November 2022

  • Reviewed: 22 October 2022

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It a shared accommodation not place to self it rotten

    Stayed in October 2022

  • Reviewed: 22 July 2022

    1.0
    Very poor
    • Business trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Not as photos described.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    1.0
    The house is absolutely DISGUSTING!!!! Do not stay here!!! It’s not cleaned there’s left over food, chicken bones, rubbi
    • Business trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    EVERYTHING- The house is absolutely DISGUSTING!!!! Do not stay here!!! It’s not cleaned there’s left over food, chicken bones, rubbish the list could go on, left there. the place is awful. when told about it and demanded a refund as had to book somewhere else to stay they ignore you! and booking.com are no help either!!! Avoid at all costs!!!

    NOTHING

    Stayed in July 2022

  • Reviewed: 16 April 2022

    7.0
    Good
    • Business trip
    • People with friends
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The fire alarm system was so sensitive in the kitchen you couldn't even open the oven door without the alarms going off throughout the whole house. Also the list of rules is endless which include no smoking or drinking outside the house and there was empty bottles and cans along with around 20000 cigarette butts in the back yard that have been there for years

    Nothing stood out

    Stayed in April 2022

  • Reviewed: 10 April 2022

    1.0
    Nightmare House, don't book
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property is very minimalistic, extremely dirty, no pride taken by the owner. No curtains or blinds in bathrooms, food still in kitchen area, dirty crockery, pots and pans dirty. Oven dirty. Not enough cutlery or mugs, in fact 2 tiny mugs only. Garden area extremely dirty, covered in cigarette ends, rubbish, extremely unappealing. Front door very insecure, not hung straight. Not suitable for a long stay, not suitable for children. Rubbish and random bed sheets stuffed everywhere in the house.

    Stayed in April 2022

  • Reviewed: 20 March 2022

    1.0
    It was so dirty I left the first night as myself and family couldn’t stay in the property. My children felt scared as it
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    everything, the property was run down and covered in cobwebs.

    nothing

    Stayed in March 2022

  • Reviewed: 30 September 2023

    1.0
    Poor accommodation poor,poor,poor
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I send loads of pictures on the whatsapp number, no one answer when I call the number but the person have time to reply in a rude way.

    Nothing I wasn’t please

    Stayed in September 2023

  • Reviewed: 21 February 2023

    1.0
    disappointed
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    it is false advertising

    nothing

    Stayed in February 2023

  • Reviewed: 28 March 2022

    10
    great stay
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    neighbours

    everything

    Stayed in March 2022

  • Reviewed: 4 June 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 10 April 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 1 October 2023

    4.0
    Disappointing
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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