Union Square, Guild Street, Aberdeen, AB11 5RG, United Kingdom
#18 of 41 hotels in Aberdeen
Guests' ChoiceBased on 1901 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 3 May 2024
Nickii
United KingdomNothing to dislike overall. Not all rooms are as bright and airy as others but would definitely stay again
Super central, great location easy to access, nice fresh clean rooms, overall nice environment
Stayed in May 2024
Reviewed: 1 May 2024
Kevin
United KingdomIt didn't feel like a 4 star hotel room. Typical hotel feel to them
Rooms were spacious and clean. Staff were helpful and generous. Location is very central. Cheap parking nearby. We unfortunately got a room next to a very consistently loud baby, the receptionist was more than happy to upgrade us to a larger, nicer room. Result
Stayed in April 2024
Reviewed: 1 May 2024
John
United KingdomBar prices very steep
very comfortable, well appointed room. excellent location
Stayed in April 2024
Reviewed: 30 April 2024
Claire
United KingdomThe bar didn’t stock any heavy on draught. My poor dad would have loved a pint post gig, but he’s not a lager drinker
It’s handy for city centre
Stayed in April 2024
Reviewed: 30 April 2024
Alan
AustraliaNo tv remote
Stayed in April 2024
Reviewed: 30 April 2024
Melissa
United Kingdomthe rooms are a bit shabby and in need of upgrading
Stayed in April 2024
Reviewed: 30 April 2024
Gael
United KingdomIdeal for days away
Stayed in April 2024
Reviewed: 29 April 2024
Shirley
United KingdomThe shower was very poor hardly any water coming out of it. The sink was also very slow at emptying, poor show for a superior room.
Location and late checkout
Stayed in April 2024
Reviewed: 28 April 2024
Marianne
United KingdomThe only thing we did not like about the hotel is not having clear communication between the receptionist and housekeeping. We paid for late check-out and even had our key cards replaced at 12 noon at the reception. Yet, the receptionist called us in our room regarding our check-out time. It made us feel rushed in spite of the additonal payment we did. When I spoke to the receptionist on why she called, I have been informed that she is not aware of the late check-out request as it is not reflecting on their system. There should be a logbook or a handover to staffs regarding guests having late check-out if it cannot be reflected in the system to avoid inconvenience to guests.
The hotel is situated in the Union Square mall, where the bus station is located as well. The hotel offers a beautiful view of Aberdeen and is close to groceries. Also, it is very comfortable and clean. A fragrant smell welcomes you every time you go to the reception.
Stayed in April 2024
Reviewed: 28 April 2024
Kenneth
United KingdomCar parking
Right in the centre ofntown
Stayed in February 2024
Reviewed: 28 April 2024
Lesley
United KingdomNothing
Clean and as described Really nice staff, friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
P
United KingdomEverything was fine
Great location, especially if you are arriving by train
Stayed in April 2024
Reviewed: 28 April 2024
Jonathan
United KingdomGreat location
Stayed in April 2024
Reviewed: 27 April 2024
Rachael
United Kingdomthe single bed mattress was a bit too firm & the lack of toilet roll in the bathroom was a bit of a issue but not too much of a big deal.
great location, lovely clean & fresh smelling.
Stayed in April 2024
Reviewed: 27 April 2024
Steve
United KingdomLocation and ease of check in.
Stayed in January 2024
Reviewed: 27 April 2024
Amanda
United KingdomNothing
Location was perfect so close to transport and parking for car. The staff were very friendly.
Stayed in February 2024
Reviewed: 24 April 2024
Ann
United KingdomNothing !
Perfect family birthday venue. We were delighted by the hotels extras for the birthday girl! Made her day! The location is fantastic, the rooms very comfortable , staff very friendly and helpful and as for breakfast, just what you want! A great break, thank you all very much
Stayed in April 2024
Reviewed: 23 April 2024
Rachael
United KingdomComfy beds, good location
Stayed in April 2024
Reviewed: 23 April 2024
James
United KingdomN/A
Location
Stayed in February 2024
Reviewed: 22 April 2024
Carl
United Kingdomnothing at all everything was spot on.
location was great, room was very good and breakfast was very good.
Stayed in April 2024
Reviewed: 22 April 2024
Kim
United KingdomRoom wasnt the cleanest, especially the bathroom. Mouldy shower curtain and slatters on walls.
Great location and breakfast.
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomNothing
We were travelling by train so the location next to the station was perfect.Ease of access walking to central Aberdeen and His Majesty’s theatre which we were visiting A.The hotel is in Union square shopping mall and this was very impressive.The range of restaurants must be amongst the best in the UK . Hotel had all the facilities needed but we didn’t use the restaurant which we will next time .It will be our first choice returning to Aberdeen.
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United Kingdomlocation
Stayed in April 2024
Reviewed: 20 April 2024
Glynis
United KingdomIt would be good to have a fridge and some biscuits. The bedside lights do not supply enough light for reading.
It's in a great situation, the rooms are comfortable and you can check in early if a room is available.
Stayed in March 2024
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