2 Thornton Road, Bradford, BD1 2DH, United Kingdom
#5 of 14 hotels in Bradford
Guests' ChoiceBased on 1362 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.4
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 10 May 2024
Lewis
United KingdomRoom was very warm with window open
Quick, easy check in and extremely comfortable bed!
Stayed in May 2024
Reviewed: 9 May 2024
Jack
United KingdomA large white wine at £9.50 was excessive.
The bed was very comfortable and the staff friendly and helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Bh
United KingdomPerfect location for what we needed
Stayed in May 2024
Reviewed: 9 May 2024
Stacey
United KingdomBright friendly staff..clean rooms
Stayed in May 2024
Reviewed: 9 May 2024
Charles
United KingdomWaqas was polite and very helpful at the reception. Speedy check in.
Stayed in May 2024
Reviewed: 8 May 2024
Zeeb
United KingdomI liked the staff they were very friendly
Stayed in May 2024
Reviewed: 8 May 2024
Mina
United KingdomWe spilt some coffee on our bed by accident and asked for the bed sheets to be changed several times and they didn’t care. We got back late and the sheets were still the same
It was clean and in a good area
Stayed in May 2024
Reviewed: 7 May 2024
Louise
United KingdomThe toilet roll was terrible that’s the only bad thing and the hair dryer didn’t work
Nice rooms lovely staff
Stayed in May 2024
Reviewed: 7 May 2024
Graeme
United KingdomEverything was fine, so i cannot answer this question negatively. I was very happy with everything including the facilities and staff friendliness.
I was first asked if the room was to my suitability and when i agreed, it was checked and then i was offered an upgrade for free as there wasn't too many staying that evening. I was very pleased with this service.
Stayed in March 2024
Reviewed: 7 May 2024
Iftikhar
PakistanCar parking far
Good size room Clean All utilities Good shower
Stayed in May 2024
Reviewed: 6 May 2024
Elizabeth
United KingdomQuite noisy air-conditioning, no space on bathroom for toiletry bag.
A very comfy bed. Adequate breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Rehena
United KingdomThe sinks in rooms were blocked and would take a couple of hours for the water to go through pipe
Clean rooms, comfy bed, good location and good parking.
Stayed in May 2024
Reviewed: 5 May 2024
Farzana
United KingdomNo breakfast price gone up too 24.95 one adult one child morning staff said you didn't book it online and an argumentive staff member who kept saying its 8.95 for child and kept telling me it's no longer a 5va was getting funny and kept giving me wrong prices then said okay have it for a 5va for child I paid it for her but she didn't want nothing as theve stopped doing hash browns and I asked for a refund that took ages to do in future we won't bother with breakfast I waa in a hurry as we was off Wales ah use this hotel when we go travelling nite staff after 11pm so rude especially the man who was lounging around on his mobile phone. We stayed here so we could get on our coach trip next morning it was local.
Hotel spotless very quiet on a Sunday booked this hotel a few times staff really nice
Stayed in April 2024
Reviewed: 5 May 2024
Anthony
United KingdomKey card failed twice
Room and staff great
Stayed in May 2024
Reviewed: 2 May 2024
Carol
United KingdomThere wasn't a hairdryer in our room. Reception tried to find one, this wasnt possible, so they arranged for us to have a new room. They were very prompt and efficient
The staff were very helpful. The hotel was clean and bright.
Stayed in May 2024
Reviewed: 1 May 2024
O
IrelandThe bed kept coming away from the headboard because of the wheels under the bed
Great location, good value
Stayed in April 2024
Reviewed: 1 May 2024
Teresa
IrelandAlthough I enjoyed my stay my family organised a room for a get together there and were unhappy with the food the sandwiches weren’t fresh and the chips were cold also having to go downstairs for drinks also
Breakfast was fine and staff friendly location was good also
Stayed in April 2024
Reviewed: 29 April 2024
Owode-oyelaja
United KingdomIt was good the Hotel gave 20% discounts on parking at the NCP round the corner but staff haven’t been trained well on how to apply the discounts using the hotel machine. A staff worker applied a stamp directly on my bar code of the NCP ticket which meant I couldn’t scan the ticket to get the discount and had to ask the NCP customer service team for assistance as the ticket was now defected.
Property was clean and comfortable. In a good location and I recommend the Deli opposite the Hotel for breakfast!
Stayed in April 2024
Reviewed: 28 April 2024
Dale
United KingdomThe Bed had hairs on it the bathroom had hairs stuck on the door
Friendly staff members, great location warm tidy and quiet
Stayed in April 2024
Reviewed: 28 April 2024
Rakesh
United KingdomSink did not drain properly, took a long while. Ultra efficient staff at breakfast, needed to change table twice as my drink was cleared away and someone else took my table, whilst I was getting breakfast!!! Very annoying.
Location was great
Stayed in April 2024
Reviewed: 28 April 2024
Laura
United KingdomGood size room, clean, lots of milk for brews which may sound minor but it shows they have thought about the actual needs of customers.
Stayed in April 2024
Reviewed: 28 April 2024
Christine
United Kingdom,
Breakfast was excellent
Stayed in April 2024
Reviewed: 22 April 2024
Santosh
IndiaWe wanted to have some dinner but food was not available when required even though we ordered in time
Stayed in April 2024
Reviewed: 22 April 2024
Lucy
United KingdomThe whole place could do with a bit of an update. Everything a bit shabby and tired. Not to the standard of other Leonardo Hotels.
It was fine for a couple of nights for the price, and the staff were really friendly. Fine place to stay as a solo female traveller.
Stayed in April 2024
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