60-96 Jamaica Street, Glasgow City Centre, Glasgow, G1 4QG, United Kingdom
#21 of 81 hotels in Glasgow
Guests' ChoiceBased on 5420 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Donna
CanadaIt’s was very expensive The parking was confusing They need to provide a map on how to get to the parking lot 🅿️
The property was wonderful The breakfast fantastic
Stayed in May 2024
Reviewed: 25 May 2024
Bobbi
United KingdomVery friendly staff, lovely and clean room and great location! Highly recommend.
Stayed in May 2024
Reviewed: 25 May 2024
Alice
United KingdomLovely interior, comfy beds, very central
Stayed in May 2024
Reviewed: 25 May 2024
Cherry
United KingdomThe room was fantastic everything in the room that you would need for your stay . The hotel was beautiful all through . The breakfast was amazing lots of variety and there was a chef there to cook fresh eggs and omelettes of your choice.
Very clean and well lead . Nothing was too much trouble for the staff . Excellent team .
Stayed in March 2024
Reviewed: 25 May 2024
Claire
United KingdomGreat location just a few minutes walk to Glasgow Central Station and shops, restaurants, bars.
Stayed in April 2024
Reviewed: 25 May 2024
Jean
United KingdomPrices for breakfast and menu and prices
Pleadsnt staff vet clean come here ever year we love it
Stayed in May 2024
Reviewed: 24 May 2024
Ken
IrelandI was really surprised and very impressed with the staff. the breakfast and room and bathroom. I gave already booked again for next month.
Stayed in May 2024
Reviewed: 24 May 2024
Maliszczak
United KingdomThe room was great. Clean and spacious. Coffee and tea amenities plus a Dolce gusto machine included. Beds were very comfortable.
Stayed in May 2024
Reviewed: 24 May 2024
Robert
MaltaThe rooms were lovely and had everything we needed for our stay
Stayed in May 2024
Reviewed: 24 May 2024
Angela
United KingdomNothing
Very comfortable Good location Friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Joseph
IrelandnA
The property was in an excellent location. The rooms were spacious and clean.
Stayed in May 2024
Reviewed: 24 May 2024
Shona
United KingdomAlways too warm for me!
Lovely rooms and great location. Clean and comfy with great facilities. Staff are amazing. Any issues more than happy to help. Prompt responses to any queries. Big thanks to John for his assistance! And lastly breakfast is amazing! Thank you.
Stayed in May 2024
Reviewed: 24 May 2024
Jonathan
United StatesZero complaints
Breakfast was great and cleanliness was amazing.
Stayed in May 2024
Reviewed: 23 May 2024
Rebecca
United KingdomLittle or no soundproofing in between rooms. You can hear the people next door speaking and even snoring all night. You can also hear the housekeeping team cleaning, talking and banging about. Every time someone walks by the room you can hear them word for word
Huge comfortable beds with amazing pillows and linens! Lovely soft towels and great supply of toiletries. Mini fridge stocked with bottled water and milk. Flexible check in times and helpful staff. Great location, only a few minutes walk from Glasgow Central Station
Stayed in March 2024
Reviewed: 23 May 2024
Rebecca
United KingdomThe soundproofing is poor - you can hear people snoring in the rooms nearby and people walking and talking outside of your room.
The staff are very friendly and helpful. There are flexible check in & out times. The rooms are large and spacious. The beds and linens are so comfortable! The bathrooms are also really spacious with great showers, and all toiletries provided. There are refrigerators in the room which is a bonus!
Stayed in March 2024
Reviewed: 23 May 2024
Diane
United StatesOne incident occurred when another lady was given a key to our room. Staff was very professional in managing that and gave us a complimentary breakfast.
Room was lovely, executive treatment was nice.
Stayed in May 2024
Reviewed: 23 May 2024
Kerry
United KingdomStylish, fresh and clean
Stayed in May 2024
Reviewed: 23 May 2024
Calder
United KingdomRoom wasn't very spacious
Breakfast was amazing staff where very pleasant room was a bit small but very clean and easy to access
Stayed in May 2024
Reviewed: 23 May 2024
Ritchie
United KingdomBest breakfast I’ve had at a hotel
Stayed in April 2024
Reviewed: 23 May 2024
Paul
United KingdomNothing
Excellent Hotel and great Gym
Stayed in May 2024
Reviewed: 23 May 2024
Linda
United KingdomN/a
Stayed in May 2024
Reviewed: 23 May 2024
Williams
United StatesNothing.
Everything was fantastic. Would definitely recommend.
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomThe local area was quite rough.
A very well kept hotel, clean with very helpful staff.
Stayed in May 2024
Reviewed: 23 May 2024
Catherine
United KingdomBreakfast previously used hotel as jury’s . The breakfast area was absolutely mobbed. Only one tea/coffee machine working. Food itself was excellent. Possibly hit the dinning area at the wrong time as had to wait for a seat . Staff were absolutely doing there best to accommodate everyone quickly and efficiently
Lovely , bright and clean . Staff were polite and helpful
Stayed in May 2024
Ormond Beach, USA
Niterói, Brazil
Canazei, Italy
Attendorn, Germany
San Sebastián, Spain
Stretham, UK
Veracruz, Mexico
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content