Watling St, Hinckley, LE10 3JA, United Kingdom
#5 of 10 hotels in Hinckley
Guests' ChoiceBased on 2207 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 4 April 2024
Nina
United KingdomBreakfast wasn’t great and steep price for what you got.
Nice and big, nice coffee area and bar. Swimming pool looked good but we didn’t use it.
Stayed in March 2024
Reviewed: 2 April 2024
Harber
United KingdomPlenty of parking
Stayed in April 2024
Reviewed: 2 April 2024
Shaun
United KingdomLack of investment over recent years has lead to a deterioration in facilities.
Friendly staff & reception staff excellent.
Stayed in March 2024
Reviewed: 2 April 2024
Graham
United KingdomThe biggest oking system for the pool & people vaping at the side of the pool
The breakfast, sauna, pool & jacuzzi were fantastic!
Stayed in March 2024
Reviewed: 1 April 2024
Samentha
United KingdomDay 2 we had a rough night due to group booking disturbance from 3am to 6am in the hallway - suggestion = group bookings can be allocated in a section/rooms away from those who has come from far for a quiet weekend break.
Breakfast - great selection Room - clean, spacious Dinner - good choice, quick service Pool - clean Parking - safe Reception - well staffed, great customer service
Stayed in April 2024
Reviewed: 1 April 2024
Katie
United Kingdomnothing
staff really polite and helpful! perfect location for our trip and excellent facilities
Stayed in April 2024
Reviewed: 1 April 2024
Leah
United KingdomThe only things I would change is the phone I tried multiple times to get room service but the phone wasn’t ringing. And make sure you get the code for the way out we didn’t realise and got to the gate and then rung for help but there was no response.
The property was really clean and the rooms were spacious and comfy beds. Staff were all really friendly and helped in the best way that they could.
Stayed in March 2024
Reviewed: 29 March 2024
Sarah
United KingdomA better greeting when arriving. I’m sure reception greet lots of people a day but for us is was special treat.
We were given an upgraded room, which was lovely. The breakfast was superb and the gentleman in charge was very friendly. The only small comment could be a couple of the reception staff could have been a little friendlier.
Stayed in March 2024
Reviewed: 29 March 2024
Teri
United KingdomSwimming pool
Stayed in March 2024
Reviewed: 28 March 2024
Jo
United KingdomLoo’s way to far from the main restaurant, nearly back to room.
Attractive property well located for where we needed to be. Rooms spacious, clean and comfortable. Zena in restaurant superb looked after us so well, food good and plentiful.
Stayed in March 2024
Reviewed: 28 March 2024
Caroline
AustraliaI am disabled, which I mentioned in my booking form. However, there was no easy access to the room, no disabled facilities in the room and I had to walk a long way to get there.
Good to have real people at check-in. The staff were excellent and always very helpful. Breakfast was great and the restaurant had a good choice of meals at reasonable prices.
Stayed in March 2024
Reviewed: 27 March 2024
Kane
United Kingdomview from the windows are not the best. Hotel can be very crowded due to alot of conferences!
Nice style hotel and convenient location
Stayed in March 2024
Reviewed: 27 March 2024
Natalie
United KingdomThe hairdryer didn't work in our room and there was too much chlorine in the pool that myself and the children had problems with keeping our ours open.
We have stayed here a few times over the years and the staff are always friendly. The room was really big compared to other places we have stayed in the area.
Stayed in March 2024
Reviewed: 25 March 2024
Laurence
United Kingdomchlorine in SPA area , and a bit tatty.
the SPA was ok but far to much Chlorine in the air, need to get the balance right here
Stayed in March 2024
Reviewed: 25 March 2024
Lynne
United KingdomThe grout and sealant in the shower needs cleaning, they should be white. Also the shower was an open ended design, but the screen wasn’t long enough to stop the water ending up on the floor in a large puddle It would have helped to have been directed to tables at breakfast. It was a bit of a free for all.
Clean and comfortable room. There was a big event on the night we stayed but we heard no noise, no banging doors etc. Good bar area. Staff were friendly and made us feel welcome.
Stayed in March 2024
Reviewed: 25 March 2024
Leah
United KingdomPeople parting in there rooms until 530am keeping us awake and missed breakfast because we were so tired
The pool and sauna and the room where amazing
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United KingdomThe steamroom floor was really dirty at opening time on Sunday morning.
Rooms ,Bar areas, leisure facilities,ample parking.
Stayed in March 2024
Reviewed: 24 March 2024
Lynn
South AfricaLoved everything
The ambiance and gold stair case.
Stayed in March 2024
Reviewed: 24 March 2024
Moira
United KingdomAlways enjoyed our stays at this hotel, comfortable room and bed, lovely breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Josh
United Kingdomnothing
clean and spacious
Stayed in March 2024
Reviewed: 24 March 2024
Yvonne
United KingdomSpa closes early so we couldn’t go in
Location. Parking restaurant
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United KingdomThe biggest thing that lets this hotel down is the Triumph bar service is slow, the food isn’t great and it takes too long long to get served, when all you want is a “bar snack “ The Marco Pierre white restaurant is ok but extremely pricey for what it is and the food is not always great either.
Always clean and comfortable, and the check in staff are absolutely fantastic.
Stayed in February 2024
Reviewed: 22 March 2024
Kamaria
United Kingdomwhere the facilities were
the facilities
Stayed in February 2024
Reviewed: 22 March 2024
Helen
United KingdomBar closed earlier than expected on a Friday.
Nice room and pool facilities. Staff in reception very helpful
Stayed in March 2024
Reviewed: 21 March 2024
Mark
United KingdomA very busy, large conference-type hotel and just a minute from the motorway. Spacious room, and bathroom. Excellent restaurant although a little expensive but the hotel is good value.
Stayed in February 2024
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