Wellesley Road, Croydon, CR0 9XY, United Kingdom
#3 of 13 hotels in Croydon
Guests' ChoiceBased on 1506 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 30 January 2024
Tamás
HungaryUnfortunately, in the bathroom toiletbrush was not provided which should be in the premises
Staff members were nice, room was clean, beds were comfy
Stayed in January 2024
Reviewed: 25 January 2024
David
United Kingdomi drive a large van and parking was a bit of a pain, but got it sorted in the end. lots of stuff withing walking disatnce. watch out for the Trams!
great hotelk rooms are great for doing abit work in.
Stayed in January 2024
Reviewed: 22 January 2024
Jacqueline
United KingdomNo heating
Nice clean lovely friendly staff
Stayed in January 2024
Reviewed: 19 January 2024
Heila
United KingdomIncomplete paintwork inb athroom
Very comfy bed. Very clean and quiet
Stayed in January 2024
Reviewed: 18 January 2024
Joan
IrelandRoom temp never quite reached our desired level Demolition going on right opposite our room ….started at 8pm and went on all day Would have appreciated a warning about this or a better room further away or a reduction in price due to this inconvenience
The bed was very comfortable The staff were great The location was great
Stayed in January 2024
Reviewed: 17 January 2024
Bianca
United KingdomParking- we were charged the wrong amount despite having the stamp from the hotel and there was no attendant at the car park to ask
Staff were brilliant. Hotel was busy but quiet.
Stayed in October 2023
Reviewed: 15 January 2024
Andrew
United KingdomAsked for 2-rooms next to each other 3 months in advance - managed to get 2 at opposite ends of the same fllor. Not in a great area, but then that was never part of the deal
Excellent at what they do. Upper end Lodge.
Stayed in October 2023
Reviewed: 15 January 2024
Denise
United KingdomStaff are lovely. Room was good. Location was perfect for me
Stayed in January 2024
Reviewed: 13 January 2024
Sharon
BelgiumThe view from my room
Breakfast was good
Stayed in December 2023
Reviewed: 12 January 2024
Angela
United KingdomNo heating in room when we arrived. Room was cold. This was rectified by giving us a portable heater.
Check in fine. Room good. Dinner and breakfast very good.
Stayed in January 2024
Reviewed: 11 January 2024
Jamie
United Kingdom-
Very close to East Croydon train station and BoxPark. Clean and quiet room.
Stayed in January 2024
Reviewed: 8 January 2024
Temitayo
Irelandnothing
everyting. no issues at all
Stayed in January 2024
Reviewed: 5 January 2024
Martin
United KingdomNothing
For the price it was excellent place to stay modern clean hotel
Stayed in January 2024
Reviewed: 2 January 2024
Debbie
United KingdomRoom was dated and it was very expensive for what it was.
Central to Croydon
Stayed in January 2024
Reviewed: 1 January 2024
Allison
IrelandLocation was very handy for the city. Room had everything we needed.
Stayed in November 2023
Reviewed: 1 January 2024
Karen
United KingdomThe restaurant was a bit cold when we sat by one of the windows on the first morning the next day we sat near the centre and it was fine. And the location wasn't great, (we had a view overlooking the shrine where the poor schoolgirl was killed) but that's Croydon for you, hardly the hotel's fault.
The room was spacious, and spotless when we arrived. The staff were excellent - nothing was too much trouble. My husband asked for an extra cover for the bed (he feels the cold), and they brought it up to the room in about ten minutes.
Stayed in December 2023
Reviewed: 30 December 2023
Andreea
RomaniaIt was very cold.
Stayed in December 2023
Reviewed: 26 December 2023
Dorota
United KingdomNone
Lovley stuff,good location
Stayed in December 2023
Reviewed: 25 December 2023
Jody
United KingdomThe bed and pillows could be more comfortable
The staff were great and it was clean but the beds were really hard and not comfortable. We didn't sleep.
Stayed in November 2023
Reviewed: 23 December 2023
Paul
United KingdomExcellent room for the price
Stayed in December 2023
Reviewed: 22 December 2023
Thomas
Switzerlandbreakfast buffet was nice, but the staff often had problems to keep up with the demand
Good location, Friendly and helpful staff
Stayed in November 2023
Reviewed: 21 December 2023
Ian
United KingdomNothing major, a complimentary biscuit with my tea/coffee would not have gone amiss.
Ideal location for rail travel into London. 10 minutes to East Croydon Station. 15 minutes to London Bridge 30 minutes to St pancras Station. Less than 10 minute walk to the Fairfield Halls. Staff were friendly and welcoming, even the cleaning ladies.
Stayed in December 2023
Reviewed: 20 December 2023
Charles
United Kingdomvery happy overall
room was great , breakfast was great
Stayed in December 2023
Reviewed: 17 December 2023
Stefan
Germany- Aircon did not work - no fridge in room - although I changed the booking well in advance from 3 to 2 nights, the hotel still insisted that I had to pay for 3 nights (including breakfast).
Clean with comfortable beds
Stayed in December 2023
Reviewed: 17 December 2023
Ken
GhanaObnoxious reception staff who behaved like robots in refusing to accept payment with my Visa card because the amount was calculated in my local currency and not in British pounds! It was a foreign exchange transaction and I was bemused they were not educated on this fact. After an exhaustive 10 hours flight it was really frustrating to come across this administrative gridlock and there was 2 hrs of back and forth conversations with a silhouette manager somewhere who finally asked the ignorant receptionist to accept my visa card. And even when I offered to pay cash, the reaction from the reception staff was apoplectic. Cash payment was illegal and completely outlawed by the Hotel. You bet I am going to post my experience on social media
Just left alone to get on with my stay. No regimented instructions
Stayed in December 2023
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