Too noisy in night from next doors.. understand it’s weekend

Location and cleanliness

Stayed in April 2024

4.30 am in the morning some very loud drunks came in slamming doors talking and shouting that woke me up and couldn’t get back sleep after that.

Location

Stayed in April 2024

The bar prices are high . Absolutely loved this hotel

The friendliness of the breakfast staff. Bar prices

Stayed in April 2024

Parking not available

Good value

Stayed in April 2024

Car Park was full and i had to pay for my own parking offsite which is something iv really do not like when hotels have this policy and do not refund parking costs on departure

Did not use Bar or restaurant Reception area spacious room ok

Stayed in March 2024

Could do with updating, especially bathroom

Breakfast, views, triple room, plenty space, water pressure of shower, parking was cheap.

Stayed in April 2024

Milk for tea in room was off - also room was a bit scruffy round the edges

Convenient, parking easy, breakfast good

Stayed in April 2024

Shower in bath.

Comfortable bed. Quiet room. Good options for breakfast and bar food.

Stayed in April 2024

No parking

Clean light comfortable

Stayed in March 2024

The room was hot so l found it hard to sleep.

Being on the Gateshead side, the location quiet which is good. Breakfast was well stocked. The access to Newcastle via the Millenium Bridge is quick and easy.

Stayed in April 2024

Slightly further from city centre than realised but still walkable. Corridors would be very noisy with people chatting into the early hours of the morning.

Good size room, nice tea and coffee facilities. Bed was comfy and tv good,

Stayed in April 2024

Nothing.

Proper nice setup with nice views, loads of fit birds going about n all

Stayed in March 2024

The location wasn't great and the car par was small and full which meant I was parking 10 minutes away. One of the things that swayed my decision ro book this hotel was the onsite parking.

It was clean and quiet

Stayed in April 2024

The pillows were slightly on the firm side, but this is of course a personal preference.

We liked the hotel and the location on the quayside. The property was well maintained. Being able to park the car in a safe location in front of the hotel was a real plus. The breakfast offered was as expected, well presented and tasty.

Stayed in April 2024

Pillows were far too firm

Stayed in April 2024

We asked for a Millennium Bridge view for my daughter whose 18th it was and didn’t get one. We paid for River Views but the windows were small. The bathrooms had flaking paint - which they have never had before. Breakfast seemed rushed - plates and cutlery were being taken away as you ate (which has never happened before).

It holds family historical memories - we have celebrated many family milestones and birthdays here. The lady who checked us out was lovely.

Stayed in April 2024

Everything you need in one hotel and excellent position to walk into Newcastle via the bridge over the Tyne.

Stayed in April 2024

Breakfast-pastries/bread needed more monitoring,signage is confusing and if crumpets can't be put in toaster are you expected to eat them cold/untoasted? Very rarely spotted any staff to ask. No wet floor signs (rain/slippy floor) . An extra couple of pillows would have been helpful, vending machine for crisps,water et c would have been nice.

Breakfast very good, hot buffet was excellent, room was lovely, clean and good tea/coffee selection. Bed very comfortable.

Stayed in April 2024

Only thing I didn’t like was that the hotel parking was full! We had no choice but to park on the street resulting in us getting a parking ticket. due to me having a hidden disability I wasn’t able to walk to the next again car park which was up a steep hill, the walls are also paper thin so was quite loud during early hours of the morning and when the cleaners are in cleaning the rooms.

I liked how clean the hotel was, as soon as you walk in it’s immaculate you could tell it was kept clean, the rooms were clean and was a fab location

Stayed in April 2024

Bathroom a bit shabby & needs updating but acceptable for the price we paid. Noise from the room next door, but not the hotels fault. Inconsiderate other guests.

Good value & great parking ( if your lucky enough to get a space) good breakfast

Stayed in April 2024

Shower gel and soap. Could be better. No table to put your suitcase on. Have to put the case on the floor. Not good. Think of Paris!

Staff. Cleanliness.

Stayed in April 2024

Inside decoration are old fashion, central heating not working, after several complaints, I was given verbal instruction to solve the issue which didn't work, no proper instructions on the use of heating

It is in good location

Stayed in March 2024

Although not the hotel’s fault, an inebriated young man tried to get into our room while we were in it

Very pleasant experience. Breakfast very good. Close to millennium bridge to get to City and bus to Wallsend

Stayed in March 2024

Stayed here several times. Alsways great staff, nice touches like complimentary coffee, room spotless with great river view.

Stayed in March 2024

Rowdy guests next door.

Stayed in March 2024