Only thing I didn’t like was that the hotel parking was full! We had no choice but to park on the street resulting in us getting a parking ticket. due to me having a hidden disability I wasn’t able to walk to the next again car park which was up a steep hill, the walls are also paper thin so was quite loud during early hours of the morning and when the cleaners are in cleaning the rooms.

I liked how clean the hotel was, as soon as you walk in it’s immaculate you could tell it was kept clean, the rooms were clean and was a fab location

Stayed in April 2024

Bathroom a bit shabby & needs updating but acceptable for the price we paid. Noise from the room next door, but not the hotels fault. Inconsiderate other guests.

Good value & great parking ( if your lucky enough to get a space) good breakfast

Stayed in April 2024

Shower gel and soap. Could be better. No table to put your suitcase on. Have to put the case on the floor. Not good. Think of Paris!

Staff. Cleanliness.

Stayed in April 2024

Inside decoration are old fashion, central heating not working, after several complaints, I was given verbal instruction to solve the issue which didn't work, no proper instructions on the use of heating

It is in good location

Stayed in March 2024

Although not the hotel’s fault, an inebriated young man tried to get into our room while we were in it

Very pleasant experience. Breakfast very good. Close to millennium bridge to get to City and bus to Wallsend

Stayed in March 2024

Stayed here several times. Alsways great staff, nice touches like complimentary coffee, room spotless with great river view.

Stayed in March 2024

Rowdy guests next door.

Stayed in March 2024

You need razor points in the bathrooms - or at least offer adaptors.

Parking was easy and convenient. Staff were helpful - I was travelling with a disabled companion

Stayed in March 2024

No spare loo roll, air con/heating system was loud so turned it off overnight, but then it was a bit chilly, but for the price of the room, these weren't massive inconveniences, so good value and pleasant overall.

Convenient to walk across the Millennium bridge into Newcastle City centre, car parking available, reasonable price.

Stayed in March 2024

room and location good

Stayed in March 2024

Good location, walking distance to the town. Well priced. Perfect for a group trip with friends.

Stayed in March 2024

Wasn't close to any bars so not what we expected

Staff friendly

Stayed in March 2024

Na

Location was good

Stayed in January 2024

Believe it could have been made clearer that it was the Gateshead property and not Newcastle.

Very good room size and bathroom, clean area, quiet on a night time.

Stayed in February 2024

Only thing I did not like was I had to be allocated a accessible room due to my original room not being ready and the doors were a bit irritating not able to shut them manually, but the main problem was the people next room to me not the side my friends was in were so LOUD! It felt like they was in the room with me and even when it come back coming back from the night out getting to sleep they was still up talking loudly. But apart from that was the only problem due to the walls being thin when it’s joined together with a joining door.

I’ve stayed in Leonardo Hotel in different parts of the U.K. and they never fail to impress me, comfortable and lovely looking hotels with reasonable prices to. This one was lovely and the staff were so friendly maybe their lovely accents make it even better. Walking distance to centre was 15 mins ish so not bad either and cheap parking for £8.50 a day

Stayed in March 2024

parking was problem if you move after checkin one cannot park as space taken by someone they should provide for number of nights and return during the day. I ended up paying £60 for two nights so was not happy to park opposit hotel.

Location everything was excellent near walking distance city centre good breakfast

Stayed in March 2024

Not much room to unpack.

Very scenic. Rooms lovely and comfortable

Stayed in March 2024

Only one small thing was the breakfast, waited a while for the hot food to be replenished but the staff were really friendly

Beautiful clean and we had a room over looking the river which was a added bonus

Stayed in March 2024

The breakfast was just OK

The staff were really helpful And friendly

Stayed in March 2024

I think the room was a bit cold, but it's my fault for keeping quiet, as I didn't want to make a fuss.

Breakfast was well presented. The sausages were tasty.

Stayed in February 2024

No biscuits supplied with tea and coffee. Also there was only one price for breakfast, so if you wanted a continental type breakfast you had to pay the full amount.

Clean, comfortable, ideally situated for the Sage and Quayside pubs and restaurants. Parking facilities.

Stayed in March 2024

nothing really

Excellent breakfast

Stayed in March 2024

2nd time of staying here.Great location to walk to the centre.Quiet location & reasonable price car parking 10 mins walk from the hotel.

Stayed in March 2024

Fabulous quayside location - walking distance from all key activities in Newcastle yet away from it all too

Stayed in March 2024

My room 339, faced an office block. When I enquired with reception if there was privacy glass, I was told no and that I would need to shut the curtains. The lighting in that room was not very good but having to keep the curtains closed all the time made it rather dungeon like.

Good location, good lifts, big rooms, friendly staff. Easy check in, disabled parking.

Stayed in March 2024