50 Exeter Street, Plymouth, PL4 0AZ, United Kingdom
#9 of 25 hotels in Plymouth
Guests' ChoiceBased on 2343 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 28 April 2024
Katherine
United KingdomMinor point, the menus in the bar should make it clear what time service is available in the bar.
Staff were really friendly and helpful. Great location
Stayed in April 2024
Reviewed: 28 April 2024
Katherine
United KingdomBed was too hot overnight with window opening limited and heating off. Topper on mattress made bed too way too hot in April, although it was comfy.
Central location. Great for visiting the uni, shopping and sightseeing. Car park easy to find and easy access to hotel. Room was large enough, clean and quiet. Kettle and drinks facilities in the room and shampoo, shower gel and handwashing the bathroom along with large fluffy towels.
Stayed in April 2024
Reviewed: 27 April 2024
Laurent
CanadaParking garage is dark, decrepit, and not secure. No elevator for people with luggage.
Good central location
Stayed in April 2024
Reviewed: 25 April 2024
Jan
United KingdomI couldn’t choose anything I didn’t like.
Location perfect. Breakfast plentiful, good variation.
Stayed in April 2024
Reviewed: 24 April 2024
Sarah
United KingdomMy pillows felt like they had rocks in them.
Great breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Samantha
United KingdomFacilities were fantastic. Big room with incredibly comfy bed. Great shower and tea/coffee tray. Breakfast was value for money and cheaper when bought the day before
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomBreakfast was a farce, ran out of juice, no glasses, no bacon or egg on 1st visit, 2nd visit to try again, only 1 egg left, bacon was replenished, but there were no sausages. Staff were working very hard, but obviously lacked organisation.
Staff were great, large clean room, central location.
Stayed in April 2024
Reviewed: 22 April 2024
Chris
United Kingdombed a bit to soft for me
Service
Stayed in April 2024
Reviewed: 21 April 2024
Steve
United KingdomFab location. 15min walk to all highlights
Stayed in April 2024
Reviewed: 21 April 2024
Chelsea
United Kingdom.
The room was spacious and clean
Stayed in April 2024
Reviewed: 20 April 2024
Sargam
United KingdomThe pillows were so fat
Staff were lovely Good breakfast spread
Stayed in April 2024
Reviewed: 19 April 2024
Useless
United KingdomThe price of the food
Every single thing
Stayed in March 2024
Reviewed: 18 April 2024
Michael
United KingdomThere were too few staff on duty. It is clear the staff are overworked and more man-power is needed, especially for the bar and restaurant area.
The staff were very friendly. The room was comfortable and had everything I needed.
Stayed in March 2024
Reviewed: 18 April 2024
Tunde
United KingdomAll went well.
Pleasant staff and good breakfast. Good location to the University where I had to be for a conference over the weekend, easy access in good surroundings.
Stayed in April 2024
Reviewed: 17 April 2024
Dan
United KingdomStaff that I spoke to all very friendly and helpful particularly the lady on the desk who checked me in and gave us directions to the barbican
Stayed in April 2024
Reviewed: 17 April 2024
Nicholas
United KingdomNot up to facilities standards as other Leonardo hotels
Location good
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomThere seemed to be a slight issue with the window in my room in that it didn't seem to fully shut at first, which was inconvenient since my room faced the main road. Some part of the top latch seemed to catch on the edge of the window: eventually I managed to get it shut completely, but I think it needs looking at.
The room was clean and spacious, while the bed was comfortable. I was a little worried when I booked in (late at night which wasn't a problem) as the bar was quite loud, but then I couldn't hear it at all on the 2nd floor, so all well on that front.
Stayed in April 2024
Reviewed: 15 April 2024
Barry
United KingdomConvenient location
Stayed in April 2024
Reviewed: 15 April 2024
Nigrl
United KingdomAwful dry tasteless sandwiches, lack of staff to clean tables in restaurant, no bottled water in room
Excellent location , very good buffet breakfast lovely beds
Stayed in April 2024
Reviewed: 15 April 2024
Ruth
United KingdomA luggage rack would have been even better in the room, there was space for one.
Location great. Staff friendly. Bed comfortable. En suite with bath. Breakfast tasty. Pleasant scent in the communal areas.
Stayed in April 2024
Reviewed: 15 April 2024
Nicola
United Kingdomstains on the carpet in my room. no parking
staff were super friendly
Stayed in April 2024
Reviewed: 15 April 2024
Jane
United KingdomView from room not best.
Breakfast was good. Lots of fresh food being put out even till 10am when it stops. Location good and not too much noise from corridors Overall nice place to stay. Comfy beds.
Stayed in April 2024
Reviewed: 15 April 2024
Wayneo1980
United KingdomThe only complain really was the breakfast was not topped up during busy times for example the continental side was empty like the cheese and meat.
Comfy beds and great staff who are helpful and friendly
Stayed in April 2024
Reviewed: 15 April 2024
Thomas
United KingdomNothing
Location staff lovely comfy
Stayed in April 2024
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