50 Exeter Street, Plymouth, PL4 0AZ, United Kingdom
#10 of 26 hotels in Plymouth
Guests' ChoiceBased on 2435 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 12 May 2024
Vivienne
United KingdomI thought the cooked breakfast selection could be improved
Great location and the staff were polite
Stayed in May 2024
Reviewed: 12 May 2024
Sharon
United KingdomDidnt like how the bathroom in the room wasnt up to scratch and we had to tell them of the issues we had
Staff were very helpful when dealing with requests and issues
Stayed in May 2024
Reviewed: 12 May 2024
Linzi
United KingdomFriendly helpful staff easy check in and out the room was clean beautifully decorated beds and pillows were very comfy I would book here again when visiting Plymouth
Stayed in May 2024
Reviewed: 11 May 2024
Rebecca
United KingdomThe parking was a bit of a nightmare. We have a transporter and it was really really tight. It was also quite noisey
Ease of access to city
Stayed in April 2024
Reviewed: 9 May 2024
Erik-jan
NetherlandsComfortabe hotel in the centre of Plymouth with a good breakfast service. Nice stopover for sports ativity at the South Devon Tennis centre in Ivybridge.
Stayed in April 2024
Reviewed: 9 May 2024
Milliesha
United KingdomDrinks were over priced, the morning breakfast buffet isn't amazing, no vegetarian sausages unless requested but this then means that you have to wait for them to be cooked whilst eating the rest of your breakfast, croissants were stale. The smoking area was filled with dirty glasses and beer cans from the day before.
Staff are always very friendly, cleaners included. The rooms are always spacious. Very clean hotel
Stayed in May 2024
Reviewed: 9 May 2024
Sadie
United KingdomOn this occasion, our room was overlooking the main road and the traffic noise at night was bad. I was woken several times by the cars and buses driving by.
It's a good location. Close to the train station, Barbican and shops.
Stayed in May 2024
Reviewed: 9 May 2024
Nikolaos
GreeceHotel main entrance on busy main street with no lay-by to unload luggage on arrival and departure. Next door underground parking had not an operable lift and had to carry heavy luggage up the ramp and then around the corner to the hotel main entrance.
Stayed in April 2024
Reviewed: 7 May 2024
Elena
United KingdomCleanliness, helpful staff and very friendly staff, location was perfect for us.
Room was very clean, mattress was really comfortable. Breakfast was fresh and delicious. Location was perfect for us we went for a walk, shopping( all the shops fee minutes walk, restaurants and coffee shops. My daughter wanted Dominoes we literally crossed the road. Really good location, helpful and very friendly staff. Nice breakfast.We will definitely stay at Leonardo hotel again.
Stayed in May 2024
Reviewed: 5 May 2024
Chris
United KingdomWas put in a room with an adjoining door. Could hear the couple next door enjoying each other a little bit to much through the night.......all I can say is I don't think her screaming was an attempt to sing lol 😆
Breakfast was great and room very clean.
Stayed in April 2024
Reviewed: 5 May 2024
Heli
United KingdomToo hard pillows
Good location, clean and fresh room
Stayed in April 2024
Reviewed: 4 May 2024
Jamie
United KingdomPrice
The location
Stayed in April 2024
Reviewed: 3 May 2024
James
United KingdomBar is expensive and service slow
Clean and bright. Good WiFi
Stayed in May 2024
Reviewed: 3 May 2024
James
United Kingdomroom and breakfast
Stayed in March 2024
Reviewed: 3 May 2024
Michael
United KingdomFriendly excellent value for money
Stayed in April 2024
Reviewed: 3 May 2024
Kim
United KingdomNothing.
Breakfast was lovely. Room was clean and comfortable. The staff went above and beyond when I encountered a problem at night with drunken guests.
Stayed in April 2024
Reviewed: 2 May 2024
Alan
United KingdomBeds not very comfortable
Stayed in April 2024
Reviewed: 2 May 2024
Aaron
CanadaI did not want to leave. I felt like a couple more days were needed.
I liked touring the area, including the Box and took the ferry to Cawsand and Kingsand for lunch. The area is spectacular.
Stayed in April 2024
Reviewed: 30 April 2024
Timothy
United KingdomNothing
Close Parking,with shops and bars close to hand ...excellent.
Stayed in April 2024
Reviewed: 29 April 2024
Work_rest77
United KingdomI found some moths near the wardrobe of my bedroom: one each day of my stay. I stayed four days and the breakfast was exactly the same everyday. You could try a second alternative for the hot plates: for instance: fried eggs x scrambled eggs, wedged potatoes x hash browns. The bathroom decoration is quite simple, it is not cosy at all.
The location, the hotel reception, environment f breakfast room.
Stayed in April 2024
Reviewed: 29 April 2024
Susab
United KingdomGood location
Stayed in April 2024
Reviewed: 29 April 2024
Caroline
United KingdomThere was a definite under staffing. Also for the wheelchair accessible room there should be a raised bed option, as some wheelchair users need height rather than lower transfers. Also the rail in the bathroom needs checking to ensure it isn't too wobbly (as it was a little).
The staff (which there was definitely a shortage of) were very attentive, friendly, and helpful. The wheelchair accessible room that we had was very good overall. Any issues we raised were promptly seen to.
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomBecause of the excellent location, there was quite a lot of noise from outside.
Excellent all round, great location, room was very comfortable and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Ian
United KingdomBed
Great breakfast and good location. Bed could have been more comfortable
Stayed in April 2024
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